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“Nice hotel, nice staff, great value”

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DoubleTree by Hilton Libertyville - Mundelein
Ranked #1 of 3 Hotels in Mundelein
Certificate of Excellence
Roscoe,IL
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice hotel, nice staff, great value”
Reviewed October 26, 2008

I booked on Priceline, they treated us great, with no prejudice. Everything was clean, and well appointed. The restaurant, Karma had very good food. I would stay here agian.

  • Liked — The room.
  • Disliked — Nothing
  • Stayed October 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EyeBeen_thereB4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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565 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Illinois
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 3, 2008

I returned earlier today from staying at the Crowne Plaza Hotel in Mundelein, Illinois. The nature of my visit was to visit Great America and spend the weekend with my family. I think this is a nice hotel if you're looking for a good price and still be close to attractions if you don't mind driving a little. This hotel was approximately 10-15 minutes from Six Flags. The hotel looks better on the inside than it does on the outside. When one looks at the fixtures in the rooms, it is obvious that the hotel has been nicely refurbished. However, one should not expect this to be a luxury hotel. Personally speaking, the beds were too firm for my husband and I. However, the pillows were numerous and very comfortable. This hotel also provides guest with a sleep mask, lavendar linen spray, ear plugs and a sleep cd which was a nice touch. The towels are also of decent quality and the water was nice and hot for showers and baths. There wasn't a microwave in our standard room, however, there was a microwave down the hall in the snack lounge. Also, the hotel provided a nice business center with printers, in addition to a very nice exercise room with a weight machine, 3 treadmills, an an exercise bike. Towels, a private bathroom and free water was also provided in the exercise room. My only disappointments were the refrigerator that didn't work properly and resulted in my daughter's milk spoiling and a sink that wouldn't drain. However, the maintenance man fixed it the next morning. In addition, I did not have an opportunity to visit the adjacent restuarant, however, my spouse said that it really looked nice. We did order room service from the restuarant and the entree that we received was good. There was a good selections of fast food restuarants to choose from in the vicinity and a very, very good breakfast establishment around the corner from the hotel...I think the name was Elma's. Nevertheless, it was a good hotel at a decent price. However, I probably will not return to the hotel because the firm beds did not afford me the opportunity to get a really good night's rest.

  • Liked — the price
  • Disliked — the bed
  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank TVRIllinois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murrieta, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 16, 2008

We were in the Mundelein area for a wedding and the groom suggested we stay at this place. Looked great when we first walked in. Upon closer inspection, I could see it was an older place. The shower in particular was very noisy and the tub looked worn. Overall though, it was a very comfortable place to be for four nights. We used the gym a couple times and it was clean and well maintained. The hotel is also in close proximity to a local health food store. We were able to pick up a few items and store it in our fridge for breakfasts (no continental breakfast was provided). Karma is the in-house restaurant but we didn't get a chance to eat there. Worth taking a peak inside though. They did a really nice job with the decor. Asian inspired with an impressive indoor water wall display. The closest train station (The metra) is in Libertyville, about 15 minutes away. We took the Metra to downtown Chicago during the busy 4th of July weekend and I'm glad we did. Much better than driving into the city and battling traffic. All in all, if you need to be in the Mundelein area, this is a good place to stay. Oh yes, there were at least a few malls within a 20 minute radius of this area. I was surprised about that!

  • Liked — Close to the event we needed to be at.
  • Disliked — noisy shower
  • Stayed July 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SanDiegoRoadWarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 20, 2008

Stayed here while visiting Motorola, 10 mins down the road. Pretty good facilities: pool, gym, Asian restaurant. Rooms are a good size, beds are firm and comfortable, everything's clean and the wifi is free. Did the job fine as a business hotel.

  • Stayed March 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Pixelated
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed March 11, 2008

I normally have suspicions of suburban chain hotels this far out of town, but was pleasantly surprised upon arrival at this Crowne Plaza. Not until tell-tale signs in the bathroom did I realize it was an old hotel (80s?) that had been remodeled -- they did a great job and it looks to be in great shape. The lobby and public areas are well designed in an American Arts & Crafts style, with lots of natural wood and period-looking fixtures. Check-in staff were friendly and efficient. The hallways to the rooms continued the theme decor. While I didn't step in to the fitness center, business center, or pool, all looked adequate.

The room itself was well-proportioned with a big bed, big desk, big safe, and nice chair. Decent lighting as well. The view out the window was of a parting lot and strip-mall, but that's what you find in that area of Illinois. A sign in the room indicated feather pillows were available on request, which I requested and were delivered promptly. One nice surprise -- free WiFi in the hotel room and public areas. While the room had a mini refrigerator, there was no minibar.

The biggest disappointment in the room was the air conditioner. This, and the shower, were the indications that the hotel was old. The wall-mounted unit was a bit noisy, and the control didn't work right. I was there in the deep of winter, yet the unit insisted on trying to maintain an exact constant temperature by cycling between heater and air conditioner. When the heat reached slightly above the level set on the thermostat, rather than just shutting off for a short while, the air conditioner -- actual A/C, not just cold air from outside -- would flood the room. The only way I found to stop it was to either turn the unit off completely or jack the temperature up so far that the A/C never came on. I was there only one night, so did not bother to complain.

The bathroom was big, and I had no problems (ventilation was minimal, but that's typical). The shower itself was clearly old from the looks of the tub stopper and control knob. To the hotel's credit, they had re-coated the tiles and installed an adjustable shower-head, such that you could position the shower above your head, rather than it being at arm pit level for us tall folk. The bathroom amenities were basic, but good quality.

I did not have a chance to try to restaurant, but colleagues who have stayed there previously say it's surprisingly good for a suburban chain hotel. The bar closes fairly early (11:00), but there's a pub next door which stays open later. Also did not try the room service or breakfast. One other nice touch -- they had wine and cheese in the lobby for all guests in the evening. Nothing fancy, but a nice touch.

Given the area and the dearth of other good hotels, I'll stay again at this hotel if I have to return to the Mundelein/Libertyville area.

  • Stayed March 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Jet-Setter-SF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Crosse, Wisconsin
Level Contributor
5 reviews
5 hotel reviews
Reviewed March 9, 2008

If you have to come to the area, stay here! You won't be disappointed. Prairie School-inspired design and a modern Asian style restaurant. Crowne Plaza doesn't disappoint with this property.

Stayed March 2008
Helpful?
Thank admitme08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
37 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed February 9, 2008

I stayed at this hotel for my companies "all-company" meetings. I have stayed here before, and I have always had a pleasant stay.

The rooms are nicely furnished. They have nice beds, and the bathrooms are modern with marble countertops, and good pressure shower heads. The rooms also have an attention to detail. They leave a clip to hold together the window blinds if you don't want to see the sun when it rises. They also left a lavender spray, an eye mask, and a CD of sounds to fall to sleep to. I always bring back this stuff for my fiance. Lastly, they leave lotion, which is travel size, and another item my fiance loves. The Internet service is free, wireless, and works well.

I have not tried the attached restaurant, Karma, but I have heard mixed reviews, from amazing to over-rated. I have eaten at Journey's end, which is to the south of the hotel, but just in the adjacent parking lot. The food is american bar/casual, and it is quite good. The adjacent bar also has a $0.75 draft special on Mondays and Tuesdays.

I would definetly recommend this hotel. It might be kind of pricey, but you'll be pleasantly suprised with the accomodations.

  • Liked — Attention to detail, cleanliness, internet service
  • Stayed January 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank spoons99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Libertyville - Mundelein

Property: DoubleTree by Hilton Libertyville - Mundelein
Address: 510 E Il Route 83, Mundelein, IL 60060-4237 (Formerly Crowne Plaza)
Phone Number:
Location: United States > Illinois > Lake County > Mundelein
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Mundelein
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Libertyville - Mundelein 3.5*
Number of rooms: 183
Official Description (provided by the hotel):
Stay at our DoubleTree by Hilton Hotel Libertyville - Mundelein, in Mundelein, Illinois, a northwest Chicago suburb. Convenient to US-45 and IL-94, and only 45 minutes north of O’Hare International Airport (ORD), our hotel offers personal and engaging service. Enjoy our signature, warm chocolate chip cookie at welcome.Savor phenomenal dishes and urban ambiance at Karma Asian Food & Fine Wine. Admire the Prairie-style decor featuring one-of-a-kind stained glass front doors and solid hardwood furniture. Our glass-enclosed pool is open year round, and the fully equipped fitness center is available 24 hours a day.Choose from 183 guest rooms in standard or deluxe styles or with two-room suite options. Relax in a king-, queen- or double-sized bed and enjoy complimentary WiFi, premium channels on a 42-inch flat-screen HDTV, a refrigerator and a rain forest shower head.Host a wedding on our landscaped courtyard or coordinate a casual barbecue on the patio. Our 8,350 sq. ft. ballroom divides into eight rooms, each accommodating up to 70 people. Reserve the full ballroom for a gala for 450 guests or a conference for 500 colleagues. We also provide two additional meeting rooms, one boardroom, banquet catering, and A/V and videoconferencing services.Take advantage of our business center to connect with potential clients. Motorola Mobility, Baxter, Sysmex America, Grainger, Aon Hewitt, HSBC, Tetra Pak and Zebra Technologies are located within five miles of our hotel. Ride our complimentary shuttle to their businesses. ... more   less 
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Also Known As:
Doubletree Libertyville - Mundelein Hotel Mundelein
Crowne Plaza Mundelein
Crowne Plaza Hotel Mundelein

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