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“Great place to stay”

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Hampton Inn Mt. Vernon
Ranked #2 of 14 Hotels in Mount Vernon
Certificate of Excellence
Rock Island, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great place to stay”
Reviewed January 22, 2011

If you plan to have a comfortable bed, helpful staff, clean room where you do not need to spray Lysol in every nook and cranny and need a quiet, comfortable atmosphere, then stay here. I always stay at this location when I travel to Mt. Vernon, which is usually every month. The only down side to this property is there is not a place to order food on the premesis. They do serve a hot breakfast, have two complimentary cocktails throughout the week at the end of the business day, fresh coffee, and a fireplace in the lobby. There are many places to eat within walking distance and it is right off of the interstate. They do have a 100% guarantee but chances are, you will never use it.

  • Stayed October 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cmt1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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468 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Brandenburg, Kentucky
Level Contributor
62 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed October 9, 2010

The staff at this hotel made it a pleasure. They were extremely kind, personable, and helpful. The hotel itself was a usual Hampton Inn (which has never disappointed me). This hotel even has a social hour in the evening during the week. We were able to have a light appetizers (salsa & chips, etc.) before heading out for dinner. Would definitely stay here again!

Stayed October 2010, traveled as a couple
Helpful?
1 Thank PRRoberts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alpharetta, Georgia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 29, 2010

This was the first night of 9 hotel stays on a trip from Georgia to Nebraska. Nice hotel. Clean rooms. Flat screen TV's. Great breakfast! Can't think of any negatives.

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gsweir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, GA
Level Contributor
81 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed July 2, 2010

All the things I had read on TripAdvisor had me worried, but these naysayers are WRONG.

This is a great hotel -- great service, cocktail reception, comfortable room.

Yes, it would be great if wireless were available in the room, but I would rather have a working ethernet cable (provided) than a spotty wireless connection.

We also got upgraded to the roomy jacuzzi suite (thanks to HiltonHonors).

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tmharris65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 18, 2010

I have stayed there many times and do not recommend this property.
The Internet connectivity is hard wired, no wireless.
The room key cards don't always work and you have to go back down there to get them re-magnetized. They have never get it right without re-doing. One hotel staff member said that it did work because I got it wet during a workout from sweat.
I asked a staff member to clean my room after I left it at 11:20 AM and she said that it was not her room.
The staff will not fulfill the easiest request without questioning your requests.
The lobby is always crowded, since it is very small, with Seniors and little kids. Not a business clientele.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marty44881
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, MI
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 12, 2010

We typically stay at Hamptons when we travel with the kids - it's a good, clean safe room with friendly, dependable staff.

We stayed at this particular Hampton Inn while driving home on vacation. We called late in the evening to make same day reservations and told them that we'd be checking in around 1:30 am (trying to make the most out of sleeping kid drive time). I told them that we needed two beds, non-smoking room, and a crib. They assured me that it would be no problem, took my credit card info and made the reservation.

When we arrived, the door was locked for security purposes, as no one was at the desk. There was a phone in the lobby to use, but after 15+ minutes of trying, no one came to the desk. I called another location up the road, but they had no rooms. They tried, unsuccessfully, to ring the manager of this location.

Eventually, when she appeared, she was very gruff, to say the least. I had, by now, a car with 2 crying toddlers, a fried pre-teen and an exhausted husband who had been sitting in the parking lot at almost 2 am while I tried to get the room that we had already paid for. She offered no apology and was quite rude about the situation. She gave me the keys, however when we arrived with our luggage from the car, she said that there was already someone in that room and exchanged them. More waiting for exhausted kids...

Upon arriving in the room there was, of course, no crib. When we asked for it, we were told that they don't even have cribs just pack and plays. As those are fabric, and they said that they only clean them by spraying them with a chemical, we didn't feel comfortable using it. Luckily we had our own in the car, but frankly, had we not been assured that they would have a crib, we would have opted for a different hotel. At 2 am we were in no mood to find alternate accommodations.

The staff the next morning was similarly disposed - gruff and unfriendly. We never saw anyone working in the kitchen, we were in the dining room for over an hour and didn't see a single item restocked. It was a sharp contrast to the Hampton Inn we stayed at on our way down, with a friendly and attentive staff.

Although the hotel was clean and acceptable, we will not be returning. The rudeness of the staff made our stay unpleasant and made us feel very unwelcome. It is not the level of service that we have found at other Hampton Inns.

  • Stayed April 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SamanthaCC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, TN
1 review
Reviewed January 6, 2010

Comfortable room. Nice to have the microwave and refrig in room. Breakfast was excellent. Didn't like the in room coffee maker - individual cups so that couldn't make a small pot of stronger coffee. But it was readily available in the lobby. One complaint- the toilet is very low.

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HappyTravels66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Mt. Vernon

Property: Hampton Inn Mt. Vernon
Address: 221 Potomac Blvd, Mount Vernon, IL 62864-6721
Phone Number:
Location: United States > Illinois > Mount Vernon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 14 Hotels in Mount Vernon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Mt. Vernon 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Our Hampton Inn Mt. Vernon, IL hotel is located just 15 minutes from the Mount Vernon Airport, surrounded by beautiful scenery and delectable restaurants. All hotel guests can take advantage of our free, hot breakfast buffet daily and 24-hour Suite Shop. Whether you're with us on business or for leisure, you'll enjoy our complimentary WiFi access throughout the hotel. Relax and unwind at our swimming pool, and stay fit in our fitness center. Bring all the comforts of home, we look forward to having you. ... more   less 
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Also Known As:
Hampton Hotel Mount Vernon
Hampton Inn Mount Vernon
Mount Vernon Hampton Inn

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