We ate breakfast early (7:15 AM or so) on Shrove Tuesday (aka Mardi Gras) to keep an English tradition of Pancake Day. At that hour of the day, there was just one other customer but it took more time than it should for the waitress to offer us a hot drink and even longer to bring us water (she had to be asked). Maybe it was because there was no busboy on duty. However she and the manager were both friendly. The pancakes and crepes that we ordered were very good but the apples in my wife's caramelized apples topping would have been better if they were softer. The coffee was weak. When we came here a year or so ago just after this place opened, it was a better experience.