The hotel room was spacious and clean. The bed was comfortable. I would have given it 4 stars for that. What made this hotel excellent was the staff. Besides everyone being pleasant, they went out of the way to please. The housekeeping staff was cleaning when we returned to the room. We asked for an extra towel as our son was joining us that day and she left extra toiletries as well. When we got in one night, the front desk clerk (Caprise, I believe) heard me jokingly say something to the little girl that got the last cookie. When my son went down to check out the lending library, she told him she had more cookies in the oven and fixed him a plate to bring to our room. This made our night! The breakfast is standard hotel fare but the breakfast staff was friendly and accommodating. Good job CI&S staff...especially Capris!
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- Also Known As:
- Country Inn And Suites Chicago o`Hare Nw
- Country Inn & Suites Chicago o`Hare Nw Hotel Mount Prospect
- Country Inn Mount Prospect
- Mount Prospect Country Inn