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“This place sucks!”

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Super 8 Morton Grove/Chicago
Ranked #2 of 2 Hotels in Morton Grove
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247 reviews from our community

Traveler rating
    30
    69
    70
    37
    41
See reviews for
73
54
23
66
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Westland
1 review
Reviewed July 23, 2013

Our rooms were not ready, I paid a early arrival fee and still had to wait 30 min, I was not given the correct key to the room, which when corrected still didn't work on the back door. The rooms were fairly clean but the walls in the bathroom and throughout the room were FILTHY!! Light switches for knobs etc..I had to get clorox wipes and clean before I stayed

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Dorothy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8mortongrove, General Manager at Super 8 Morton Grove/Chicago, responded to this review, September 24, 2013
Hi Dorothy, thank you for taking time out and reviewing our property. We apologize the issues you had getting into your room even after resetting you key. We have modified our policies so that this does not happen in the future.

Regarding your room, after careful review, the room that you stayed in isn't one of our remodeled rooms. We have invested heavily in the property over the past 4 months and are 80% complete in remodeling our rooms. We hope to have the rest of the rooms remodeled within the next month or two. We even changed all of our light and electrical switches so that whatever you are charging is actually charging!

Look out for new pictures that we will post soon.

We hope that you give us the opportunity to serve you again!

Thanks,
Super 8 Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dhaka City, Bangladesh
Level 5 Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 24, 2013

The hotel is ok. The front desk people should learn to be happier and keep their reception free from those smells of spices. Location is great. Quiet near from Evanston and Skokie. The rooms are average but the carpets should be changed. Don't forget to carry your own toiletries, they don't provide much.

Room Tip: All rooms are the same.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ferdous06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8mortongrove, General Manager at Super 8 Morton Grove/Chicago, responded to this review, September 24, 2013
Hello,

Thank you for taking time out and reviewing our property. After careful review, the room that you stayed in isn't one of our remodeled rooms. We have invested heavily in the property over the past 4 months and are 80% complete in remodeling our rooms. We hope to have the rest of the rooms remodeled within the next month or two.

Look out for new pictures that we will post soon.

We hope that you give us the opportunity to serve you again!

Thanks,
Super 8 Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Morton Grove/Chicago

Property: Super 8 Morton Grove/Chicago
Address: 9110 Waukegan Rd, Morton Grove, IL 60053-2119
Phone Number:
Location: United States > Illinois > Morton Grove
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Morton Grove
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Morton Grove/Chicago 2*
Number of rooms: 40
Reservation Options:
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Also Known As:
Super 8 Morton Grove Hotel Morton Grove
Super Eight Morton Grove
Morton Grove Super Eight
Morton Grove Super 8

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