Our room was comfortable, clean and affordable. It had both an interior and exterior entrance which was nice.Smoking rooms next to non smoking rooms unpleasant. Staff was friendly. Breakfast was good.More
- Free Wifi
- Free Parking
Our room was comfortable, clean and affordable. It had both an interior and exterior entrance which was nice.Smoking rooms next to non smoking rooms unpleasant. Staff was friendly. Breakfast was good.MoreShow less
Thank you for taking the time to review our property. I am happy to hear that you found your stay clean, comfortable and affordable and the staff friendly and accommodating. I look forward to seeing you again whenever you return to the area.
In town on business - very VERY impressed that the doors didn't automatically slam like every other hotel. You have to pull them closed (or at least mine anyway) but I didn't notice the tell-tale slam of doors at all hours.
Room was nice layout for work/sleep. Good nights rest (second floor).
Free breakfast in morning was a step above most hotels with hot food choices, fruit, yogurt, etc. One of the nicest breakfast buffets I've seen short of cooked to order.
Thank you for your review of our hotel and I am pleased that you were happy with your stay. We look forward to serving you again the next time you are in the area,
Good location right off the freeway, but far enough that the noise level is low. Nice people at the desk at all times, the room (a suite) was very large, nicely appointed, large flat screen, firm bed which I prefer, but....the nonsmoking room smelled slightly of smoke that became quite obnoxious unfortunately. As well the hallway really smelled of cigarette smoke, seems a though people feel they can walk down the hall while smoking with no consideration of others, all to typical. With that criticism out of the way I can say this place is nice to stay in, the included breakfast is decent and there are several chain places to choose from very close, within a short walk or drive. If they didnt have this smoke stink issue I would have rated it higher for sure.
Thank you for staying with us at the Best Western Ashland House and for providing a review of our property and your experiences. I am pleased to hear that you were happy with your accommodations and the locations of the property. I do apologize for any cigarette smoke smell as we do not allow smoking in public areas or non-smoking rooms. We do try to prevent such occurences throughout the hotel. I hope that you will stay with us again the next time that you are in the area.
From check-in to check out I was very impressed.The front desk clerk was top notch,Deana was very professional and Sean was a true help,even the breakfast cook Jennifer was helpful.For the 3 days i was there everyone couldn't do enough not just for me but other guest as well,even the assistant housekeeper Benitta was there every morning with a friendly smile and ready to help.To be honest I didn't want the stay to end.Thanks so much you guys for making this one of the best stays ever.
Thank you for your kind words and for taking the time to recognize those employees who helped make your stay examplary. I will be sure to share this review with the employees mentioned and the entire staff. Thank you again and we look forward to seeing you again in the future.
We had a very nice quiet. The check in and check out was easy and fast. It was close to restaurants (within walking distance of several). Close to Peoria without being downtown. Close to the state baseball playoffs. Enjoyed our stay very much!
Thank you for taking the time to share your experiences regarding your stay at the Best Western Ashland House. We appreciate the feedback and I will be sure to share your comments with the staff. We look forward to seeing you again the next time you are in the area whether you are visiting for the state baseball playoffs or just a leisurely trip to visit one of the many attractions in the Peoria area. Thnak you again and safe travels!