The front desk staff at this hotel was very friendly and helpful. Sadly, this hardly made up for the hotel itself. The room was damp in spite of the air conditioner running almost constantly. The sheets were a bit damp even. The shower gel and shampoo dispenser in the shower was empty - discovered too late to do anything about it the first night. Figured they'd fill it when they cleaned the room, but got back at the end of a long day and (checking the dispensers first this time) saw that they were still empty. Fortunately, the front desk had "one bottle left" of shampoo and had the last of the large bottle they fill the shower gel dispenser from. The place was generally clean, which is of course a plus but the dampness of the room and the lack of care in keeping it stocked with amenities kind of ruined it for them. All in all, a disappointment.
- Official Description (provided by the hotel):
- Best Western Monticello Gateway Inn is conveniently located right off of Interstate 72, exit 166. There is a full service restaurant next as well as a convenience store located across the street. Additionally, there are several pizza restaurants in town, all of which deliver right to your room. We offered a continental breakfast, free WiFi, a business center, group areas to visit with family and friends, a free newspaper every day, an Olympic size pool, and much more. ... more less
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- Also Known As:
- Best Western Monticello Gateway Hotel Monticello
- Monticello Best Western