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“great front desk service”

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Hampton Inn & Suites Moline-Quad City International Airport
Ranked #3 of 15 Hotels in Moline
Certificate of Excellence
Auburndale, Florida
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“great front desk service”
5 of 5 bubbles Reviewed April 8, 2013

we had amazing help with directions from the young woman at the front desk upon our arrival.
i also want to share that the "continental breakfast" offerd is outstanding!
our room was very clean and the bed was very comfortable.
highly reccommed the Hampton Inn & Suites .

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TJBradford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton1_10, Manager at Hampton Inn & Suites Moline-Quad City International Airport, responded to this review, April 10, 2013
Thank you for the kind words. We are very proud of our customer service and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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459 reviews from our community

Traveler rating
    288
    133
    27
    6
    5
See reviews for
159
75
31
156
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Eagle, Colorado
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed March 29, 2013

Nice, new Hampton Inn convenient to the airport. We like to stay at Hampton Inns due to the consistent quality: comfortable beds, sparkling clean linens and duvet cover, free wifi and good breakfasts. This Hampton Inn did not disappoint. Staff was helpful and courteous. Would definitely stay here again.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lifeisgr8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton1_10, Manager at Hampton Inn & Suites Moline-Quad City International Airport, responded to this review, April 1, 2013
Thank you for the kind words. We hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riverton, Wyoming
Level Contributor
117 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed March 16, 2013

I called for a pickup at midnight and the hotel clerk, it was late, said a taxi would take 1/2 hour. He put a note on the desk that said I will be right back and he came to pick me up. That is A-1 service. This hotel is literally on the edge of the airport, very convenient. The rooms was quiet and nice. The hotel was clean and all the staff I encountered were very nice.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scm59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton1_10, Manager at Hampton Inn & Suites Moline-Quad City International Airport, responded to this review, March 19, 2013
Thank you for the kind words. Im glad you recieved great service here at the Hampton. We do pride ourselves in our service. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacknville, IL
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed March 14, 2013 via mobile

We spent a couple nights here while visiting town. I was very impressed with the cleanliness of the room and the hotel in general. The staff was very pleasant. Breakfast was great, and the lady taking care of the breakfast was fantastic. I'll stay there from now on.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2Ltim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton1_10, Manager at Hampton Inn & Suites Moline-Quad City International Airport, responded to this review, March 16, 2013
Thank you for the kind review. We are very pleased you will be staying with us in the future, we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Cruces, New Mexico
Level Contributor
3 reviews
5 of 5 bubbles Reviewed February 26, 2013

Loved coming out of the airport and into the Inn! Appreciated having a restaurant so close by. The bed was comfortable and I slept very well. They were ready for me and called me by my name. It was nice after a full day of travel.

Stayed February 2013, traveled solo
Helpful?
Thank LaureaArnoldt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton1_10, Manager at Hampton Inn & Suites Moline-Quad City International Airport, responded to this review, March 2, 2013
Thank you for the kind words. It sounds like you encountered some great customer service. That is great to hear as we take pride in our customer service. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wayzata, Minnesota
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed February 19, 2013

Nice new hotel, and newer comfy beds! Great flat screen, and breakfast in am.

Great location right across the parking lot from the airport, But, if arriving after 9pm there is no one to pick you up in the shuttle van, and a cab took over an hour. This hotel is literally across two parking lots, and you could hit it with a 3 wood from the tarmac.
Better not plan on waiting for a cab, since its only 300 yards away, they know you will walk anyway, so they don’t bother to pick you up until last. My cab called to tell me they were there, after Id ben checked in watching TV for nearly an hour.

If you are a Gal in heels dragging luggage, you might want to wait for the cab, because you literally have to go down 100 ft of road exit ramp to get there.

Room Tip: Get the new remodeled king room for extra comfort!
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TonkamanMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton1_10, Manager at Hampton Inn & Suites Moline-Quad City International Airport, responded to this review, February 21, 2013
Hello,

i want to apologize for having to wait so long for a cab. We do rely on the cabs at certain times of day and we dont usually have that problem of them making you wait. Again I apologize and i hope you come see us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marion, Illinois, United States
Level Contributor
6 reviews
4 hotel reviews
2 of 5 bubbles Reviewed February 5, 2013

The room smelled bad...The heating system didn't work. We came in to Moline it was like 10 degrees. They had the heating system rigged where you couldn't get the temperature in the room no higher than 66 degrees. We froze and slept in clothes. Terrible!

Stayed February 2013, traveled with family
Helpful?
Thank w0043
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton1_10, Manager at Hampton Inn & Suites Moline-Quad City International Airport, responded to this review, February 9, 2013
I am so sorry for the inconvience with the room. We ususally do not have these problems. If there is anything we can do just let us know. We hope it wont deter you from coming back in the future and letting us make it right in the future. Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Moline-Quad City International Airport

Property: Hampton Inn & Suites Moline-Quad City International Airport
Address: 2450 69th Ave, Moline, IL 61265-9745
Phone Number:
Location: United States > Illinois > Moline
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Moline
#2 Family Hotel in Moline
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Moline-Quad City International Airport 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Hampton Inn And Suites Moline-Quad City International Airport
Hampton Inn & Suites Moline-Quad City International Airport Hotel Moline
Hampton Inn Moline
Moline Hampton Inn

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