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“Poor customer service”

Bass Street Chop House
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Ranked #12 of 173 Restaurants in Moline
Certificate of Excellence
Price range: $15 - $65
Cuisines: Steakhouse
More restaurant details
Restaurant details
Dining options: Late Night, Reservations
Dining style: Casual Elegant
Cross street: 17th
Description: Bass Street Chop House, located in Moline, Illinois, is a prime steakhouse featuring the finest cuts of hand-selected U.S.D.A. prime and choice dry aged cuts of meat and jet-fresh seafood. Bass Street provides casually elegant fine dining that is complemented by the best-tasting steaks, chops and seafood, skillfully served 7 nights a week. Bass Street Chop House offers the Quad Cities, private dining spaces for special events, outdoor patio and a full service bar. The Chop Bar offers signature cocktails, extensive wine and single malt scotch collection, as well as a light bar menu.
Reviewed March 8, 2013 via mobile

We went with a large group last Friday. It was a busy night and our group understood and didn't mind taking our time and having a slower paced dinner. The server spilled a glass of my friends red wine on the table. The glass of wine was never offered to be replaced and we sat with red wine on our table for 15 minutes until we got up and asked to have it cleaned up. Several of our party also got over charged on their credit cards. I'll admit I've been here several times before and a great time but this visit left a bad taste in my mouth. Next time I'll be going to Duck City.

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5  Thank Celeste N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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180 - 184 of 211 reviews

Reviewed February 21, 2013

We all ordered our fav steaks, they were perfect. What surprised me was how spectacular the sides were. The asparagus was crunchy, the mushrooms with cheese - great and the finger potatoes were out of this world.


Thank jimvet1826
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2013

Great food, Great service, one of the best in the Quad-City area!! I would highly suggest you ask for Scott as your waiter, he is extremely knowledgeable, friendly, and will make your night a special one!!

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Thank Luckster77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2012

Can only comment on the bar menu and it was good - apparently not as expensive as the regular menu. Really good burgers. The wine list was extensive and the beer selection was great. We were seated quickly on a Thursday night. The hostesses were nice and our server was efficient and friendly.
We'll go again to try the regular menu.

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Thank tigtraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2012

First off, this is going to be an expensive meal, but worth every penny! In today's world with menus, reviews and prices on-line, I have no sympathy for anyone complaining about prices anywhere. Check before you go!

The service was quick and responsive to every need. If you like steak, obviously their specialty, they have three different quality of meats, depending on your taste (and wallet). Don't misunderstand, this doesn't mean they have one sirloin, one NY, one filet. It means they have three different meat quality of NY Strips. Pretty awesome. If you can afford it, or if this is a special event, go with the best. The taste is spectacular. I live in PHX and have access to great steakhouses (Ruths Chris, Shulas, etc) and this place matches them very well. On top of that, they have the BIGGEST baked potatoes you have ever seen. They look the size of footballs. If you go as a couple, you can easily share one baked potato.

Try the place at least once.

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Thank COO-TravelGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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