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Review of Super 8 Mendota

Super 8 Mendota
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Super 8 Mendota
Ranked #1 of 2 Hotels in Mendota
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183 reviews from our community

Traveler rating
    58
    61
    40
    15
    9
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61
29
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33
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Copley
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 23, 2013

pushing customers into that 'valued guest survey' is very cheap, uncomfortable and making the worst impression about your business.
It is full of hypocrisy and lies. First of all, any 'valued' customer wants to be 'not disturbed'.
You are just joining the huge list of spammers. Who the heck told you this is a good way to get a feedback/establish relations? Fire that idiot.
Come guys, found yourself a good PR specialist and he will teach you how to impress your customers and prove them they are really 'valued'
Your service is good. Try to stand out. Fire you PR guys and hire new ones - and and a good ones.
Try to do something that will allow me to checkmark something other then 'overage'. Make efforts. Of course, if you care. This particular survey sends a very clear message that you guys don't care. Is this what you were trying to deliver?

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
1 Thank Konstantin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacy O, General Manager at Super 8 Mendota, responded to this review, December 2, 2013
I Apologize for this survey. I have a short survey and mail box on the wall next to the front desk. This is for guest to fill out then put in the mail box or give to the Front Desk clerk. I was unaware this survey was being pushed on our guest. Once again I apologize.
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Aledo
1 review
Reviewed November 18, 2013

I was in town for training and chose Super 8 to stay at. When I arrived I was a bit nervous as the outside needs a bit updated but once inside the room was pretty nice, clean and comfortable. The staff was friendly(a couple employees didn't look as professional as they could have) but they were all friendly

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Diana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacy O, General Manager at Super 8 Mendota, responded to this review, December 23, 2013
Thank you very much for you comments.
We are in the process of many upgrades through the next year.
During your return visit at our Super 8 in Mendota IL. you will see some of those updates.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Mendota

Property: Super 8 Mendota
Address: 2601 East 12th Street, Hwy 34 East & I-39 Exit 72, Mendota, IL 61342
Phone Number:
Location: United States > Illinois > Mendota
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Mendota
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Mendota 2*
Number of rooms: 43
Reservation Options:
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Also Known As:
Super Eight Mendota
Mendota Super 8
Mendota Super Eight

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