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“Met my daughter there, it is close to her college. Friendly...”

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Baymont Inn & Suites Mattoon
Ranked #1 of 9 Hotels in Mattoon
Certificate of Excellence
GreenLeadersSilver level
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393 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 22, 2013 via mobile

The renovated rooms are much nicer than the old ones but having stayed here twice, I won't be making that mistake again. Nothing seems to work at this place. The pool, hot tub, and ice machine are all broken. You might think this is just bad luck for the management but our baseball team stayed here a year ago and all the same stuff was broke then too. Instead of fixing it within the past year, they just keep telling the guests to go use the stuff over at Comfort Suites. Evidently the management here must be in cahoots with the Comfort Suites management because not only do they utilize their amenities but, according to the front desk, the future they are remodeling with are hand-me-downs from when Comfort Suites remodeled previously. Having meandered on over to CS to get ice, I realized how much nicer the CS hotel is. However, I will commend Baymont on offering a free breakfast. Although the scrambled eggs were unpalatable, the biscuits and gravy, waffles, and Danishes were good. The breakfast was better than nothing. I just hope that by next year the management here gets everything working. If you're unwilling to spend the extra to stay at CS, go with Baymont; it's probably a better choice than the other nearby option - Super 8.

Stayed April 2013, traveled with family
Helpful?
Thank Zlfisher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewMidwestHotels, Manager at Baymont Inn & Suites Mattoon, responded to this review, April 23, 2013
Zlfisher, Thank you for taking the time to review us on TripAdvisor. We value these reviews, even the negative ones, because they provide opportunities for us to improve guest experiences. I assure you during the renovation we are addressing the pool, hot tub & ice machine. We apologize your team did not have an enjoyable stay this year and hope we can make it up to you next year at either the Comfort Suites or Baymont Inn and Suites Mattoon.
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Green Bay
1 review
Reviewed April 22, 2013

Enjoyed my stay, however housekeeping didn't clean my room one day of my 4 night stay. Happily my bill was adjusted for this inconvenience. I would highly recommend this hotel to others.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Virginia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewMidwestHotels, Manager at Baymont Inn & Suites Mattoon, responded to this review, April 23, 2013
Virginia, Thank you for being our guest! Again we apologize for the housekeeping error but are delighted we were able to correct it to your satisfaction. Thank you for highly recommending the Baymont Inn & Suites to other travelers. We hope to see you on your next trip to Mattoon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Mattoon

Property: Baymont Inn & Suites Mattoon
Address: 206 McFall Rd, Mattoon, IL 61938-6210 (Formerly Fairfield Inn)
Phone Number:
Location: United States > Illinois > Mattoon
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Mattoon
#3 Family Hotel in Mattoon
#5 Business Hotel in Mattoon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Mattoon 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
The Baymont Inn & Suites in Mattoon, Illinois is pleased to provide our guests with exceptional service and quality amenities at an affordable price. Whether you are here for business or leisure you can enjoy your heated swimming pool and hot tub, free wireless internet in every room, free HBO and cable, and much more. After a restful night of sleep, you can look forward to starting your day with a Complimentary Enhanced Breakfast. ... more   less 
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Also Known As:
Baymont Inn Mattoon

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