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“Enjoyed my stay, however housekeeping didn't clean my room...”

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Baymont Inn & Suites Mattoon
Ranked #1 of 9 Hotels in Mattoon
Certificate of Excellence
GreenLeadersSilver level
Green Bay
1 review
“Enjoyed my stay, however housekeeping didn't clean my room...”
Reviewed April 22, 2013

Enjoyed my stay, however housekeeping didn't clean my room one day of my 4 night stay. Happily my bill was adjusted for this inconvenience. I would highly recommend this hotel to others.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Thank Virginia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewMidwestHotels, Manager at Baymont Inn & Suites Mattoon, responded to this review, April 23, 2013
Virginia, Thank you for being our guest! Again we apologize for the housekeeping error but are delighted we were able to correct it to your satisfaction. Thank you for highly recommending the Baymont Inn & Suites to other travelers. We hope to see you on your next trip to Mattoon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Mattoon

Property: Baymont Inn & Suites Mattoon
Address: 206 McFall Rd, Mattoon, IL 61938-6210 (Formerly Fairfield Inn)
Phone Number:
Location: United States > Illinois > Mattoon
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Mattoon
#3 Family Hotel in Mattoon
#5 Business Hotel in Mattoon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Mattoon 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
The Baymont Inn & Suites in Mattoon, Illinois is pleased to provide our guests with exceptional service and quality amenities at an affordable price. Whether you are here for business or leisure you can enjoy your heated swimming pool and hot tub, free wireless internet in every room, free HBO and cable, and much more. After a restful night of sleep, you can look forward to starting your day with a Complimentary Enhanced Breakfast. ... more   less 
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Also Known As:
Baymont Inn Mattoon

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