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“Not impressed with hotel, other than customer service...”

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Baymont Inn & Suites Mattoon
Ranked #1 of 9 Hotels in Mattoon
Certificate of Excellence
GreenLeadersSilver level
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383 reviews from our community

Traveler rating
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    58
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    23
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Charleston
1 review
Reviewed March 20, 2013

This motel was terrific!!!! The staff as awesome...Thanks Kathie and Joanne....The breakfast was great and the rooms were very clean. Loved the pool and hottub. This is such a great place to stay. I will come back agin!!!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Ken M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewMidwestHotels, Manager at Baymont Inn & Suites Mattoon, responded to this review, March 25, 2013
We'd like to thank you for staying with us & submitting a review on TripAdvisor. We're really glad to see that you enjoyed your stay at the Baymont Inn & Suites Mattoon! Thank you for the compliments on our hotel’s breakfast & cleanliness. I will be sure to pass along your kind words to our staff. We hope to see you again soon on your next visit to Mattoon!
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Leaf River
2 reviews
Reviewed March 6, 2013

The hotel was under renovation when we were there, but it didn't disrupt anything for us. Great breakfast, pool water was actually comfortable temperature,friendly helpful staff.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Katherine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewMidwestHotels, Director of Sales at Baymont Inn & Suites Mattoon, responded to this review, March 7, 2013
Thank you for staying at the Mattoon Baymont Inn & Suites during your recent visit to the area. We are so happy to hear that the renovations did not impact your stay negatively. We pride ourselves on our great customer service and are glad that we stayed true to that for you. We hope if you are ever in Mattoon again, you return to our hotel! Thank you for your positive feedback and taking time to write a review!

Sincerely,


Hannah Bugle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Mattoon

Property: Baymont Inn & Suites Mattoon
Address: 206 McFall Rd, Mattoon, IL 61938-6210 (Formerly Fairfield Inn)
Phone Number:
Location: United States > Illinois > Mattoon
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Mattoon
#3 Family Hotel in Mattoon
#5 Business Hotel in Mattoon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Mattoon 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
The Baymont Inn & Suites in Mattoon, Illinois is pleased to provide our guests with exceptional service and quality amenities at an affordable price. Whether you are here for business or leisure you can enjoy your heated swimming pool and hot tub, free wireless internet in every room, free HBO and cable, and much more. After a restful night of sleep, you can look forward to starting your day with a Complimentary Enhanced Breakfast. ... more   less 
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Also Known As:
Baymont Inn Mattoon

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