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“Ok” 3 of 5 bubbles
Review of Super 8 Mattoon

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Super 8 Mattoon
Ranked #6 of 9 Hotels in Mattoon
Lindenhurst
1 review
“Ok”
3 of 5 bubbles Reviewed September 23, 2013

Was fine for a last minute over night stay. Would not of stayed there more than
that. Staff was friendly, Breakfast was ok. Room had a musty smell to it and bathroom was not to clean.

  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Super 8

Helpful?
Thank Tammy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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214 reviews from our community

Traveler rating
    64
    75
    38
    17
    20
See reviews for
89
44
27
29
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Mattoon, Illinois
1 review
1 of 5 bubbles Reviewed August 21, 2013

Stayed one night, charged $50 for smoking in a non-smoking room. Called to dispute the charges as me nor my other party smoked in the room. Was told the manager, maid, and another person "smelled" the smoke. Was also told there were "pictures". When I asked what the pictures were of, the manager refused to tell me and refused to refund my money. At one point she stated "someone was smoking dope in that room". When I continued to ask what photo evidence they had, she told me I was lucky they only charged me $50 instead of $150 and that if I wanted to smoke I should have rented a smoking room. As a non-smoker who did not smoke in the room, I wanted to know what evidence they had to charge me and was met with rudeness and a straight refusal to reverse the charges. I will never book this hotel again and will encourage anyone visiting me in my hometown to choose another hotel as well.

  • Stayed July 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank mrmrsp2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Mattoon hotels

Springfield
1 review
4 of 5 bubbles Reviewed August 20, 2013

Great location. Have family near Mattoon and would stay at Super 8
Mattoon, Il again. The staff is friendly, courteous on all levels. Plan on
staying at this location in the near future.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Super 8

Helpful?
Thank Laura T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Mattoon

Property: Super 8 Mattoon
Address: 205 McFall Rd, Mattoon, IL 61938-6211
Phone Number:
Location: United States > Illinois > Mattoon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#6 Business Hotel in Mattoon
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Mattoon 2*
Number of rooms: 61
Official Description (provided by the hotel):
All new renovated rooms, flat screen TV's, and free access to the local YMCA with hotel stay ... more   less 
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Also Known As:
Super Eight Mattoon
Mattoon Super 8
Mattoon Super Eight

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