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“Lives Up To Reviews”

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Holiday Inn Express Hotel & Suites Mattoon
Ranked #6 of 9 Hotels in Mattoon
Franklin, Indiana
Level 6 Contributor
167 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“Lives Up To Reviews”
Reviewed April 5, 2013

I don't give many excellent ratings but this hotel deserves it. Everything was great and I had no complaints. Hotel is well maintained, clean and comfortable. Staff are friendly. The breakfast area was nice.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rondot98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delia B, Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review, April 6, 2013
We appreciate you taking your time to post this positive review! We try daily to make the guests experience as comfortable and enjoyable as possible. I am pleased to hear you were well taken care of here on your stay. We hope you are a guest again soon!
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151 reviews from our community

Traveler rating
    93
    37
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    4
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Any
English first
Wisconsin
Level 6 Contributor
117 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed April 2, 2013

Stayed here for one night while passing through our way home from Florida. The hotel is convenient to I-57. Our room was very spacious and extremely clean -- we had a 2-Queen suite which included a fridge, microwave, sofa bed, table, desk, etc. The front desk girl was very friendly and efficient. She told us that the hotel is about 5 years old, which we were surprised by as it looks brand new. The indoor pool and hot tub were nice and clean too. There are several restaurants in the immediate area (chains like Steak & Shake and Cracker Barrel).

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelingSix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delia B, Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review, April 3, 2013
Dear Valued Guest, thank you so much for your positive review and I am glad that you were so pleased! We strive to make sure the guests are well taken care of with good service! If the opportunity arises we would love for you to come stay again!
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JUSTICE, IL
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 1, 2013

Let me start off by saying great employees make the hotel a better place and this hotel has them! There was some confusion with my reservation and Courtney Scoles was the first one to help me out over the phone. Then when I arrived and the matter had to be called into priority rewards Sarah Minix and Stephnie Packer(GM) went out of their way to insure the matter was handled efficently. Thanks for all your help! The room was exceptional, service and food for continental breakfast outstanding too bad my son is graduating or I would keep coming back....

Room Tip: Stay in a suite they are the best!
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 10000words
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delia B, Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review, April 2, 2013
Dear Valued Guest, Thank you so much for your kind words about our staff and property! We take pride in being able to say we do all we can for the guest, and I'm glad we were able to help! If you ever find yourself traveling this way we would love to have you stay again!
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Champaign, Illinois
Level 6 Contributor
100 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed February 18, 2013

Checking in was easy and very friendly service. The hotel is by the interstate and many restaurants. Only 10 minutes from the high school we were competing at. I would stay there again. Morning breakfast was very good, rooms were clean, bed was very comfortable, and shower was great.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara G, Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review, February 20, 2013
Dear Valued Guest, Thank you for your positive review! Our staff takes pride in trying to make every stay a great experience! I'm glad your stay was convenient and we hope to see your team again!
Delia Bunyard
Assistant General Manager
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Nashville, Tennessee
Level 4 Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 14, 2013

Very friendly, helpful staff. The property was immaculate and well maintained. The room was clean. The hotel is close to restaurants and shopping. The bed was very comfortable.

If you're looking for a place to stay in Mattoon, stay here. I've also stayed at the Hampton Inn in Mattoon. This property is just as good. I would stay again here or at the Hampton Inn (wherever I could get the best rate).

If you're traveling the I-57 corridor and looking for a place to stay, I'd rather stay in Mattoon than Mt. Vernon. It's a lot more convenient to get on and off the interstate, the dining and shopping is similar for national chains and Mattoon, while smaller, just seems cleaner and safer.

Room Tip: The layout of the hotel is such that the elevators are in a small hallway off the main corridor so t...
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RogueWorldTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara G, Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review, February 18, 2013
Dear Valued Guest, Thank you for the kind words about our property. We value cleanliness and pride in pleasing our guests. We hope your travels bring you in our diresction again!
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marietta, mn
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 20, 2013

The Holiday Inn was great. The staff was very friendly and the room was exceptionally clean (and we are we are picky). Breakfast more than we expected. We would definitely stay here again. My wife and I do a lot of road trips so we have a lot to compare with in all parts of the country.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joseph C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara G, Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review, January 21, 2013
Thank you so much for your kind words about our hotel. We appreciate your kind words about our staff! We are very pleased to hear you enjoyed your stay. We hope to see you again soon.

Thank you,
Sara G.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Level 4 Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 16, 2013

Living in TN, we travel back to WI for family visits several times a year. We have tried several hotels in the past five years and always come back to the Holiday Inn Express. Extremely friendly, easy to work with, extra perks if you have their priority card and close to freeway. Very comfortable beds and they have breakfast in the morning.Would recommend to anyvone.

Room Tip: We always try for top floor(usually quiet) and further down the hall (less people passing by)
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara G, Manager at Holiday Inn Express Hotel & Suites Mattoon, responded to this review, January 17, 2013
Dear Valued Guest,

Thank you for your kind words about our hotel. We appreciated your wonderful review of our property and look forward to your return as our guest. Our goal is to make our guest feel welcomed and at home and your comments imply we have done just that. Thank you for taking the time to write this review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Mattoon

Property: Holiday Inn Express Hotel & Suites Mattoon
Address: 121 Swords Dr, Mattoon, IL 61938-9758
Phone Number:
Location: United States > Illinois > Mattoon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Mattoon
#4 Business Hotel in Mattoon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Mattoon 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
New hotel in Mattoon, Illinois boasts excellent facilities! Welcome to the new Holiday Inn Express Hotel & Suites in Mattoon near Lake Land College and Eastern Illinois University. Our Mattoon, IL hotel is the perfect choice for both corporate and leisure travelers. Families looking for lodging in Mattoon, Illinois will not be disappointed by our hotel, located just off I-57 between Effingham and Champaign. We offer you close proximity to many local attractions, including the Lincoln Log Cabin State Historic Site, Fox Ridge State Park and the Douglas-Hart Nature Center. Other nearby activities include Lake Mattoon, the Rockome Gardens and shopping at the Tanger Outlet Mall. Business travelers will be impressed by the convenience of our Mattoon, IL accommodations. Situated in a suburban area of Mattoon, Illinois, the hotel is close to several companies, including RR Donnelley, Mediacom, Lender's Bagel Company and the Sarah Bush Lincoln Medical Center. In addition, we provide a business center with a fax machine, printer, copier, a public computer and free high-speed, wired and wireless Internet access, so you can stay in touch. While staying in Illinois, you can enjoy our choice hotel amenities, which include a 24-hour fitness center, a heated indoor pool, spa and a complimentary hot breakfast bar. Book your reservation now to enjoy our great Mattoon, IL hotel deals and rates. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Mattoon
Holiday Inn Express Mattoon
Mattoon Holiday Inn

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