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“Great Customer Service”
Review of Comfort Inn

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Comfort Inn
Ranked #4 of 6 Hotels in Matteson
Reviewed June 2, 2013

This LaQuinta is outstanding the best customer service with very clean rooms, and breakfast area. The General manager Brad and his staff are outstanding and very helpful to include front desk clerk Netta, Steph, and housekeeping member Bernadine who were all outstanding in there jobs and customer service. The grounds were kept immaculate as were the common areas. The location is great very quiet, close to restaurants and major interstate, I stayed there 10 days while visiting my son in the Chicago area and highly recommend this hotel in the chicago south suburbs.

  • Stayed: May 2013, traveled solo
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Thank pmlm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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129 - 135 of 182 reviews

Reviewed May 16, 2013

Friendly staff, well equipped, very enjoyable stay. Would be very happy to stay there again!

Although the hotel was being renovated, I was happy to stay there during my time in Chicagoland. All of the staff were very friendly and eager to assist.

  • Stayed: April 2013, traveled solo
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Review collected in partnership with Easytobook.com
Thank Thomas T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2013

...bright, sunny golden orange stripes that reminds you to "wake up on the bright side", a very clever way of incorporating their corporate advertising strategy into your morning. Also, a real plus is their pet-friendly policy...and at no extra charge like virtually every other hotel chain charges. I needed a last minute hotel that had to be located conveniently to a number of different locations, and also one that would take my German Shepherd. I called hotel direct to make the reservation and it was easy and smooth. The location seems miles removed from the hustle and bustle of the city down a road that has small ponds on each side with ducks and Canada geese swimming in it (although the city of Matteson really needs to do something about getting litter picked up alongside the road.) The grounds of the hotel are very attractive and well-maintained. At check-in the front desk staff member was friendly and efficient. I was somewhat concerned about potential noise as the hotel is within site of a major interstate, but found that the soundproofing of hotel is so good that I never heard any traffic at all. In fact, my room was next to the elevator and you couldn't hear it! Breakfast was the usual fare that most chains have now, including waffles, but it does the job. Housekeeping staff was friendly, as was the front desk staff throughout my entire stay. Value for the dollar was very good, particularly using my AAA card.

  • Stayed: April 2013, traveled with friends
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Thank Maks37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A La Quinta traveler
Bowling Green, Kentucky, USA
1
Reviewed April 23, 2013

  • Stayed: April 2013, traveled with friends
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Review collected in partnership with La Quinta
Thank A La Quinta traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed April 17, 2013

We booked this hotel using Priceline and got it for $58 with taxes / fees. We ended up arriving after 10 PM and departed by 6:30 AM in the morning. We were very pleased with the cleanliness of the hotel room, the comfortableness of the bed and the pillows, and all the amenities. The room came with a fridge and microwave. The breakfast in the morning included bagels, hard boiled eggs (super hot), yogurt, cereal, a waffle maker, coffee, juice and some other misc items we did not take advantage of. I wouldn't say it was great by any means, but it was wonderful for our purposes.

  • Stayed: April 2013, traveled as a couple
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Thank Travelin59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Florissant, Missouri, USA
1
Reviewed March 25, 2013

located near everything you may want or need. hotel staff pleasant. rooms very clean and bed very comfortable. couldn't get more for your bucks if you tried. i will be staying here again, downtown chicago is easy to get to from hotel, try it i think you just might like it

  • Stayed: March 2013, traveled with family
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Review collected in partnership with La Quinta
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2013

  • Stayed: February 2013, traveled with friends
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Review collected in partnership with La Quinta
1  Thank James E
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Comfort Inn

Address: 5210 Southwick Dr, Matteson, IL 60443-2256 (Formerly La Quinta Inn Chicago Matteson)
Location: United States > Illinois > Matteson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Matteson
Price Range: $69 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
La Quinta Inn Chicago Matteson Hotel Matteson
Baymont Inn Matteson
Matteson Baymont Inn

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