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“Beautiful New Hotel”

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Holiday Inn Express Hotel & Suites Marion
Ranked #7 of 15 Hotels in Marion
Certificate of Excellence
Reviewed May 28, 2014

We stayed here 2 nights for my daughter's graduation. It's a new hotel. Beautifully decorated. The hot breakfast was actually really good. The only down side was the walls are thin. The guy next to us slept with the TV on.

  • Stayed: May 2014, traveled with family
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1  Thank leslies2402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt M, General Manager at Holiday Inn Express Hotel & Suites Marion, responded to this reviewResponded May 31, 2014

leslies2402 -
Thank you for taking the time to write a review on your recent stay at our hotel. Thank you for all your great comments about your stay. I am very sorry the guest next door to you had his TV on all night.
The next time you are in Marion please give a member of management at our hotel a call to discuss this further with you.
Thanks again for staying with us and thanks for writing a review!

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163 - 169 of 254 reviews

Reviewed May 22, 2014

The brilliant rose bushes along the front and sides of this Holiday Inn are a colorful treat. Yes, the landscaping does not make a hotel, but in this case the outside does reflect what’s inside. From the two kinds of homemade cookies guests can choose from when they register to the two-person staff during evening hours that offer prompt, friendly service, this is a classy Holiday Inn. Our room (two queen beds) had a nice high-definition TV (by LG), comfortable beds and pillows, and a microwave and mini fridge hidden discreetly behind a wooden cabinet. Add the quality, free flowing shower head in a large bathroom and excellent hot breakfast, including Holiday inn’s reliable cinnamon rolls, pancake maker, and fresh cinnamon bread that toast fresh, and this was a pleasant stay indeed. The highlight is a good size indoor pool that opens up to a patio with reclining lounge chairs and picnic tables for sunning (and maybe eating) outside. This is one of the best hotels to stay in on your trip along Interstate 65 or to Southern Illinois University (15 miles away).

  • Stayed: May 2014, traveled on business
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1  Thank IndyJim49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt M, General Manager at Holiday Inn Express Hotel & Suites Marion, responded to this reviewResponded May 27, 2014

Thank you for your feedback concerning your stay with us! Our hotel staff loves to read all reviews, expecially reviews that are this detailed and specific. Our hotel team dedicates alot of their time maintaining the rose bushes, if maintained correctly they really make a great impression!
Thanks again for staying with us and we hope to see you next time you are in the area!

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Reviewed May 13, 2014 via mobile

This was one of the best ran hotels I have ever stayed and of all places....Marion, Illinois. The staff were the friendliest of any place I have stayed and the hotel was spotless. Kudos to these folks for taking pride in their establishment.

Stayed: February 2014, traveled as a couple
1  Thank volguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt M, General Manager at Holiday Inn Express Hotel & Suites Marion, responded to this reviewResponded May 15, 2014

volguy-

Thank you for your great feedback about your stay. Feedback from great guests like yourself is what allows us to win awards like our most recent one, the Certificate of Excellence Award. Thanks again!

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Reviewed May 11, 2014 via mobile

Holiday Inn does it again! I have never been let down by a Holiday Inn and it continues with this. I was down there for my sister's graduation from SIUC and this hotel was closest to Carbondale. The rooms are so well decorated and the facilities are so nice. We checked in late on Friday...much later than standard check in time and it was totally fine. The beds were a little firm but that's ok because it was a very go go go weekend. The amenities in the room met all of my needs and the shower heads have the perfect pressure. I want one. The breakfasts are also amazing. So good. I'll definitely go back there.

Stayed: May 2014, traveled with family
Thank Meaghan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt M, General Manager at Holiday Inn Express Hotel & Suites Marion, responded to this reviewResponded May 15, 2014

Meaghan S-

Wow! Thanks for your great review! We always post all of our reviews for the employees to see. We really appreciate all of the great feedback. Next time you are in the area please stay with us again!

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Reviewed May 10, 2014

I wish TripAdvisor allowed us to rate by 1/2 notches as this is really a 4.5 hotel. The only detractors for us was the sense of limited soundproofing, the somewhat bland breakfast, the small exercise room and pool, a lack of an outside the bathroom sink, and a crowded lobby.

The rooms themselves are well appointed and look new, and are quite roomy and everything seemed clean. The bathrooms are likewise roomy and I liked the night light built into the bathroom blow dryer stand. I'm always wishing for an outside sink from the bathroom - not as common as they should be. These days we're getting spoiled, but because of the size of the room, the flat screen wall mounted TV looked small.

In reality we had 2 quiet weekday nights. However, when there was someone in the hallway or the room next door, we felt like we could hear everything that was moved or dropped. I suspect if there were screaming children or adults, it would make for a tough night. In our case, not. If I knew my suspicions were true, I would drop the rating a notch.

The exercise room had only 4 machines and a few balls and not much space to work with. The pool was small. The lobby was hosting travel bargain seminars both nights, with a table jammed up against the hallway by the elevator, which made it hard to get in and out of the elevator. The lobby was noisy and busy for the same reason. All personnel were nice and check in and out was efficient. Parking was adequate. The breakfast had a decent variety but everything tasted kind of "plastic". I would rate it average for hotel breakfast. Always better than nothing.

Overall, would have no hesitation staying again or recommending to others.

Room Tip: Our room had some traffic noise facing the entrance road. Rooms facing north or west would likely b...
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  • Stayed: May 2014, traveled with family
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Thank OmahaTraveler57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt M, General Manager at Holiday Inn Express Hotel & Suites Marion, responded to this reviewResponded May 15, 2014

OmahaTraveler57-

Thank you for taking the time write a review on your recent stay here with us! I am glad you found most of your stay to be outstanding, however we want all of your stay to be outstanding! Next time you are in the area please contact a member of our management staff to discuss your past stay and to please allow us to make up for it on your next stay. Thanks again for your feedback and again thanks for staying with us!

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Reviewed May 6, 2014

Absolutely top notch place. Not only is it beautiful, but the staff are even more wonderful. If you have the opportunity to meet the General Manager, Matt, I highly recommend it. Honestly cares about his guests as if you were staying in his home. We unexpectedly needed a meeting room a day early, and while his main room was booked he bent over backwards to find something that would work for us. He was in regular contact with us to make sure everything was going well and paid attention to every detail. We couldn't have had a better experience. Whether you're coming for a night or a week like us there is simply no place better anywhere.

  • Stayed: May 2014, traveled on business
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1  Thank Tiffany E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt M, General Manager at Holiday Inn Express Hotel & Suites Marion, responded to this reviewResponded May 15, 2014

Tiffany E

Thanks for your great review! We really appreciate all the kind words and all of your business! Thanks again for everything!

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Reviewed May 1, 2014

I stayed at this hotel on my way back to Ohio from San Antonio, and found this hotel to be a very enjoyable stay. Everything you'd expect from a Holiday inn Express. Clean, comfortable, and friendly staff. Recommend if you're in the area.

  • Stayed: April 2014, traveled with family
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Thank 37Geese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt M, General Manager at Holiday Inn Express Hotel & Suites Marion, responded to this reviewResponded May 15, 2014

Thank you for staying with us on your way back home to Ohio. All of your great feedback is very much appreciated and has been shared with all at our hotel! Thanks again and we hope to see you next time you are traveling out this way!

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Additional Information about Holiday Inn Express Hotel & Suites Marion

Address: 2609 Blue Heron Dr, Marion, IL 62959-4987
Phone Number:
Location: United States > Illinois > Marion
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 15 Hotels in Marion
Price Range: $113 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Marion 2.5*
Number of rooms: 105
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