I made an 800 reservation for this hotel enroute from DEN to CHI MDW reguired by a cancelled flight forcing a nite in Chicago near Midway Airport. The reservationist stated this hotel was 5 mi. from MDW, this is also on Rodeway's website. That is not true unless maybe I could sprout wings. This property is at least 9 miles by taxi (no shuttle) ride away, almost double their stated distance. The resulting taxi charge was $59.00 roundtrip! That was more than our rate. Our room was freezing, carpet filthy and paint splattered, the door security lock was broken, the furniture was salvage shop vintage, the 7am breakfast was no way available before then, and is served too late for any 6-10a flighttime with the check-in/security lines at Midway; drivetime is 15-40 minutes depending on traffic. There wasn't even coffee in the check-in office. There is no dining near it except a greasy spoon 24hr diner that's a throwback to 50's, reeked of stale cigarette smoke, and a Domino's Pizza which locks its door to walk-ins at 9pm (security issue??) This was a disgusting hotel and badly handled reservation service and isn't acceptable to me from a major chain like Rodeway Inns.
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- Also Known As:
- Rodeway Inn Lyons Hotel Lyons
- Lyons Rodeway Inn