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“Overnight pickme up!”

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Residence Inn Chicago Lombard
Ranked #4 of 10 Hotels in Lombard
Certificate of Excellence
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Overnight pickme up!”
5 of 5 bubbles Reviewed January 31, 2014 via mobile

My husband and I spent a night here in Dec. 2013. Free brkfst.,free parking and free wifi. Large well decorated rooms with a fireplace.Fully stocked modern kitchens and in close proximity to mall and restaurants.Great spot for romantic getaway minutes from the city.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geovonda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review, February 3, 2014
We are so glad you and your husband were able to have a nice time away from home! Thank you so much for your review of the Lombard Residence Inn.
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176 reviews from our community

Traveler rating
    88
    60
    18
    7
    3
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
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English first
Sacramento, California, United States
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed January 25, 2014

This will be my last time staying at this property. I have stayed at a number of Residence Inn properties over the years and like this Marriott brand, but have been disappointed with this one. Who wants to trudge through snow to walk up stairs with their luggage in winter? Who wants to go outside to get to the main building to workout or get breakfast in the dead of winter? This is Chicago, it snows and is cold for several months of the year. The property is ill-conceived. The doors allow wind and cold to seep in keeping the front part of the suite barely warm. In one room I had a few weeks ago, the pots and pans had been jammed in the pull out draw under stove and were impossible to take out - not to mention the horrible smell emanating from the kitchen sink drain. And now, this latest stay. No more. The floor in the bathroom clearly shows signs of water damage (that gray in the floor is not in the lino, it is mildew/mold) and needs to be replaced!

Room Tip: Rooms on the outside edges of the buildings are very noisy. The property is at an intersection to tw...
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management36280, Manager at Residence Inn Chicago Lombard, responded to this review, January 27, 2014
Thank you for taking the time to share your feedback of your stay at the Residence Inn Chicago Lombard. I would like to apologize for any inconvenience that occurred throughout your stay. I understand that our property lay out can make walking to rooms or our lobby difficult during the winter season. However, it is really nice during the summer season with our outdoor pool and outdoor sitting barbeque area. We hope to see you again during our warmer months.
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Lombard
1 review
5 of 5 bubbles Reviewed January 4, 2014

Everything was great and I even got some office work done, we ordered food from Rosati's, visited family staying there as well. It was a winter wonderland good time and it was fun walking in the beautiful snow.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Claudette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review, January 6, 2014
How wonderful that you spent the New Year with us in Lombard. It has been a very snowy start to the new year. Thank you so much for taking the time to send in your review of the Lombard Residence Inn. We hope to see you the next time you travel to the Lombard area.
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Chicago, Illinois
Level Contributor
159 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 248 helpful votes
4 of 5 bubbles Reviewed December 27, 2013

This is my second TripAdvisor review of this property. My wife and I have stayed here regularly for the past fifteen years. This time, we stayed here for five days while visiting family and friends over the Christmas holiday.
This is just perfect for our needs. It provides extra space so that we do not get claustrophobic from multiple nights in a typical hotel room. The location is ideal for access to the western suburbs of Chicago and it is also near multiple interstates (I-294, I-355, I-88) that will get you just about anywhere west and south in the Chicago metro area. There are many restaurants nearby at all price ranges. The travel time to either O'Hare or Midway airports is almost always less than an hour...but that will vary widely depending on time of day.
This is an older facility that consists of multiple buildings, each of which have roughly 6-8 units. Each unit has a door that opens directly to the outside...we like that feature because it is easier for luggage. The direct outside access was also helpful when we traveled with our dogs in years past. I believe the property still permits pets in the guest rooms, but it's best to check ahead of time. The property was refurbished a few years ago which helped quite a bit as it was showing its age for a while. Breakfast is provided each morning in the main building in an attractive dining area and has a wide assortment of items to satisfy all tastes. Also, the coffee is good (ie no need for a Starbucks or Caribou run although each of those is nearby as well). Each room has a small full kitchen with refrigerator, stove/oven, microwave, utensils and dishes; we have only occasionally used the kitchen features over the years, but it was sure handy when we needed it.
Many of the units have fireplaces that burn "duraflame" type logs. This is a very nice feature in the winter time. The days we were there were especially cold so we used the fireplace a few times.
One negative this time was a disturbance from some noisy neighbors in the unit above us at about 1AM. They settled down after a bit so no real harm. We have noticed over the years that soundproofing between levels could be better, but the convenience and other good points keep us coming back.
The staff is very friendly. Some of them recognized us from past stays and make it a point to greet us.
Bed was comfortable, room was clean. Even though it was cold and snowy, the walkways around the property were kept clear.

Room Tip: Note that upper level units have access only by outside stairs...no elevators.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review, December 29, 2013
Thank you for your review of the Lombard Residence Inn. It was great to see you and your family again this year for the Holidays. We hope to see you again the next time you are in the Lombard area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 26, 2013

I would like to Thank everybody over there. Chris and (Efrin) for catching our crazy dog misty, who insisted on leaving herself out when she felt like it. Also I would like to the cleaning staff who did a great job. Angelica who put out breakfast for everybody. After the fire we were put at Residence Inn and they made a trying time alot better. I would recommend them to everyone. You guys are awesom.Thank You.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mistmarie22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review, November 29, 2013
Thank you for your great review of the Lombard Residence Inn. We had a great time with your family and even Misty who I know enjoyed her stay in Lombard. We hope to see you again the next time you need a room in the Lombard area.
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Owego, New York, United States
1 review
5 of 5 bubbles Reviewed November 24, 2013

We stayed for several days and the service was always the same. Fantastic! Our room was always clean. The breakfast was wonderful. The Staff was very friendly and accommodating. On Sunday we were late to breakfast and arrived at 9:15. It was still busy but some of the items were low or out. The server Naty was very busy trying to get ready to close and clean up but she never said she could not get us what we needed. Some places they say sorry we are closing and will not get any more out for you but not Naty. She was amazing. The Hotel was easy to get to and though we spent a lot of time downtown Chicago, it was easy and fast to get back to the Inn.

Room Tip: Do not be afraid to ask "nicely" for what you would like. Also ask them for what rooms the...
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Catharine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review, November 25, 2013
Thank you for your wonderful review of your stay at the Lombard Residence Inn. I will make sure Naty is recognized for her great service she provides to all of our guests. I hope we see you again the next time your travels bring you back to the Lombard area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
5 of 5 bubbles Reviewed October 1, 2013

We stayed approximately two days to accommodate the large number of family members that would be gathering for the birthday celebration. From check-in to check-out, service was absolutely the best. Ooops!! I forgot some personal belongings and called back a few hours later and was told by the front desk, "no problem I will take care of it." My sister picked-up my belongings a few days later with everything in order.

We had a grand time. One of the housekeepers even stopped in just to wish my mom a happy birthday!!!!! Great place to stay with family.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management36280, General Manager at Residence Inn Chicago Lombard, responded to this review, October 7, 2013
Thank you for your review of the Lombard Residence Inn. We also enjoyed having your family with us for the weekend to help celebrate your Mothers 90th birthday! What a wonderful event. We hope to see you again the next time your travels bring you back to the Lombard area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Chicago Lombard

Property: Residence Inn Chicago Lombard
Address: 2001 S Highland Ave, Lombard, IL 60148-4995
Phone Number:
Location: United States > Illinois > DuPage County > Lombard
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Lombard
#4 Business Hotel in Lombard
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chicago Lombard 3*
Number of rooms: 144
Official Description (provided by the hotel):
The newly renovated Residence Inn by Marriott Chicago Lombard hotel is a TripAdvisor Certificate of Excellence winner specializing in short or extended stays. Start your day with our complimentary breakfast buffet and end it at our free evening Residence Inn Mix, on a variety of weeknights. You will appreciate quick connections with our free WiFi and complimentary shuttle service within 5 miles of the hotel. Enjoy the thoughtfully designed suites perfect for an extended stay with 35 HD channels, warm fireplaces, full kitchens featuring stainless steel appliances, and large living areas. Located 1 mile from Yorktown Center and 4 miles from Oak Brook, we are conveniently located for leisure after you take care of business less than 2 miles away at the Highland Business District. Our Lombard hotel provides easy freeway and Metra access which gives you the chance to explore downtown Chicago just 20 miles away. After a long day, relax and take a swim in our outdoor pool, or enjoy our exclusive SportCourt(R). ... more   less 
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Also Known As:
Residence Inn Chicago Lombard Hotel Lombard
Residence Inn Lombard
Lombard Residence Inn

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