We had reserved a room with two double beds and a rollaway via the Internet. When we arrived at the hotel, the desk clerk said that they could not provide a rollaway in any room due to fire regulations. Fortunately, the manager happened to be there. She offered a second room at a sunstantially reduced rate. No arguments; no disputes from the manager.
The location of the hotel is five minutes away from Oak Brook and about five minutes away from the Eisenhower Expressway taking you into the city.
Despite positive but somewhat skeptical reviews, it appears the hotel rooms were recently updated (beds and linens). The public hallways were a bit tired, but no complaints. The complementary breakfast was below average - but it was free.
- Official Description (provided by the hotel):
- One of the premier choices for Chicago, Lombard, or Oakbrook hotels. Welcome to the SureStay Plus℠ Hotel Chicago Lombard. The hotel is located near major corporate companies and businesses. We are conveniently located between the Chicago OHare and Midway Airports. Downtown Chicago and its major attractions such as Navy Pier and the Magnificent Mile are less than 25 miles away. Other nearby attractions and points of interest include the Morton Arboretum, Lynfred Winery, Lombard Historical Society, Fashion Outlet Malls, Cantigny Park and much more. ... more less
- Reservation Options:
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- Also Known As:
- Stay Inn Lombard Hotel Lombard
- Hampton Inn Lombard
- Lombard Hampton Inn