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Hilton Lisle / Naperville
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Reviews (801)
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All reviewsclub floorvery nice hotelthe hotel staffbusiness tripbreakfast buffetthe room was nicebed was comfortablegreat place to stayfitness centercookiesnice staypool and hot tubcoffee makerworkout roomshuttle servicenapervillewedding
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770 - 775 of 801 reviews
Reviewed July 7, 2008

This hotel reminded me of my grandmother's house: clean and comfortable but in need of redecorating. My boyfriend and I live in downtown Chicago and decided to spend the 4th of July weekend in the 'burbs golfing and shopping the outlet malls. We stayed here for one night. I usually stay at Hiltons in large cities (U.S., Europe and Asia/Pac) and find them to be very contemporary and stylish. That style doesn't extend to this property. On the positive side, rooms are large, beds are *very* comfortable (stayed in a Club floor king), in-room Cuisinart coffee maker w/Lavazza coffee is nice, remodeled/upgraded bathroom well done w/good shower pressure, staff are friendly and helpful, and breakfast served in the restaurant (free for Diamond/Club people) is more than adequate. On the other hand, the antique white Zenith TV with the fuzzy picture needs to be replaced, the decor could use an update and the lounge on the Club floor had no weekend food/beverage service. I think hotels in the suburbs can get by without trying too hard because the competition is typically mediocre. This Hilton pretty much fits into that category – comfortable and adequate, but nothing to rave about. If you go, expect a pleasant and comfortable stay in a suburban office park overlooking a major expressway without the pampering or luxuries you might get in the big city and you probably won’t be disappointed.

  • Stayed: July 2008, traveled as a couple
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Thank chicago_jaynedough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2008

The rooms smell like moldy wet rags, the air did not work properly and they said they did not have any other rooms available to move me. I booked thru my travel agent who warned me that she has had a few issues as of lately as well. Need I mention the food was terrible and all overpriced for this property and area. They need to rethink their priorities!

  • Stayed: April 2008
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Thank TylerTex77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2008

This hotel is consistently great. I've stayed here several times and have yet to very little if anything to complain about! Rooms are comfy, onsite restaurant great and staff very friendly.

Really good things -

1) Exercise room - ellipiticals, treadmills, free weights, TV's on equipment, towels and it overlooks the pool.

2) Restaurant - sandwiches are excellent and service fantastic. These guys go out of their way to ensure you have what you want. It's not overpriced either.

3) Room - clean and comfy.

4) Staff - helpful at every turn.


Couple of nuisances -

1) TV doesn't pull out and swivel. I hate that you can't watch TV while working at the desk.

2) Parking lot right in front is small and always full. Walking from side lot in the winter stinks.

3) Business center is all automated and not very user-friendly. I'll be hitting the FedEx Kinko's three minutes away every time.


All in all, great place at a great price. Close to the I-88...easy to get to from downtown or O'Hare. Will continue to stay here!

  • Stayed: January 2008, traveled on business
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Thank iluvryno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2007

Stayed just one night at HIlton in Lisle/Naperville. Front desk service was excellent. Called me after I arrived at my room just to make sure everything was OK and to confirm my private car reservations for the next morning. Room has recently been remodeled with a spotless bathroom and shower. Cozy bar with excellent menu that was much cheaper and actually a better selection than the dinner room service menu. The staff could not have been more friendly and accomodating. Overall, a flawless stay. Highly recommend this hotel for the business traveler.

  • Stayed: October 2007, traveled on business
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Thank mrfargo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2007

I just returned from a stay at this property on business and was disappointed with a few points. The concierge was good and the shuttle service quick and efficient. My room was nice, however, the bathroom had yet to be updated so it was old, a bit dingy, and there was a water leak in the ceiling from the room above (a traveling partner in another room has a much nicer, more modern bathroom). We had a few meals at the hotel and the food was very bland and unimpressive for an upscale hotel. The workout room was nice with new elipticals and treadmills, but there were very few free weights. I did see a sign that hotel visitors could go to a local workout facility free of charge (I believe) but did not go because of lack of time and lack of a vehicle. Unfortunately, internet access is a premium at this property and they charge accordingly...for the privledge of using the web, you pay a $2.99 activation fee and then 59 cents a minute!!!! WHAT?!?!?!? This should be included in the price of the hotel room for what they charge. The hotel is okay but not one I would use again based on the recent stay. Also, this hotel is located in a business area with no restaurants within walking distance. If you plan to stay long, you might want a car otherwise dining can become a problem (you can use the shuttle to go to some restaurants for free, others are a $15 service charge).

  • Stayed: July 2007, traveled on business
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    • Business service (e.g., internet access)
Thank DukeFan91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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