We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great place to stay” 5 of 5 bubbles
Review of Hilton Lisle / Naperville

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Hilton Lisle / Naperville
Ranked #1 of 4 Hotels in Lisle
Certificate of Excellence
Milwaukee, Wisconsin
Level Contributor
82 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Great place to stay”
5 of 5 bubbles Reviewed September 4, 2013

This hotel was chosen for me by my employer when I was in town one night for a meeting. It is easy to find and has plenty of surface parking. Check in was fast and the "deluxe king" room was spacious and comfortable.

The bathroom is well laid out and the inclusion of a drawer helps keep countertop clutter down. Everything important to me in a hotel shower was there: clean shower, soft towels, great water pressure. The room itself has a respectable sitting area by the window (with a sofa and real coffee table) in addition to the work desk. The coffee pot has its own stand instead of being on the bathroom counter or stuffed in the armoire. I never turned on the flatscreen, but it was a good size. Room was quiet, bed was clean, soft and seemed nearly new. I slept very well.

The most impressive thing about the hotel was that when I went down to the gift shop at 10:10 pm to buy batteries for my electric toothbrush, the lady there unlocked the door and took care of me even though the gift shop had closed 10 minutes earlier. To me this was a 'wow' moment as plenty of places would've just told me I was too late.

I did get a coupon for the complimentary breakfast buffet but didn't get to use it as the conference I attended had a hosted breakfast.

If I'm in Lisle again, I'd definitely stay here again.

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank K C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

667 reviews from our community

Traveler rating
    332
    188
    92
    38
    17
See reviews for
152
78
30
339
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Schaumburg, United States
2 reviews
3 of 5 bubbles Reviewed September 4, 2013

Nice comfortable room, beds were very nice, room was clean and well attended but, the room's odor was terrible, musty and moldy. I don't know if other rooms were the same, but if they are, I can't believe others haven't complained.

  • Stayed August 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Janice P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lislehotelmanager, General Manager at Hilton Lisle / Naperville, responded to this review, September 10, 2013
Thank you for taking the time to review our Hotel. I am sorry for the smell you experienced and would like further information as this has never been an issue here before. If you would please contact me Richard Brink at 630-245-7601. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Normal, Illinois
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed August 26, 2013

We stayed at this hotel for amy sons baseball tourney last month. Our group had over 10 rooms
rented for 3 nights. The hotel staff was rather rude and unprofessional on multiple occasions. I expressed my concerns to the staff after leaving the establishment. I was re-assured by management that my experience was an isolated case and they apologized for the hassle. The manager offered a complimetary night stay for my next trip however, I declined and she reimbursed me for one of our nights. Hotel room keys would not work properly and were told by staff that they were "old and needed to be replaced". The management was great - too bad the customer service from the front desk was not the same. No fridges or microwaves in rooms either. The best thing about this hotel is the breakfast buffet in the restaraunt -pricey but worth it.

  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Shane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lislehotelmanager, General Manager at Hilton Lisle / Naperville, responded to this review, August 28, 2013
Thank you Shane for taking the time to review our Hotel. I am very sorry to hear of your experience as we are actually famous for our wonderful customer service and attention to detail. I am happy to hear that you received the appropriate follow up and resolution. We look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sutton, United States
1 review
5 of 5 bubbles Reviewed August 21, 2013

The Hilton Lisle/Naperville hotel in Illinois itself and its staff were excellent in all respects. THe location is convenient to airports, the grounds are nice to walk around and all amenities are first class.

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Gina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janesville, Wisconsin, USA
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed August 19, 2013

We stayed at this hotel for three nights with our toddler and were very happy with everything. When we checked in, we did not get the room that we had reserved, but the front desk quickly remedied that and we were moved into our new room within five minutes. We used the indoor pool one night and it was very nice albeit loud with a lot of children and a group that must have been up from St. Louis in their Cardinals attire. The hot tub had tape across the ladder going in that said "Out of order" however, there were several children and a couple of adults that were in it. If it was truly out of order, I would have thought they might have drained it. It did make me wonder if it was safe for them to be in it, but I guess that's their call.

Overall, a nice relaxing weekend.

Room Tip: We were on the top floor across from the Governor's Suite, which was extremely quiet every night...
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Denise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delaware
Level Contributor
291 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed August 10, 2013

I stayed on this hotel for 2 nights. I was greeted immediately, given room and fund it to be clean. The room had everything I needed. I did not use the outrageous priced bottle of water though. Had dinner in bar and breakfast in hotel also. Food was cooked well, service prompt. The hotel was quiet despite being near highways. They allowed a 2 hour later checkout also. Fitness center smaller but had what was needed. Did not use pool. Would recommend and return to this hotel.

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cvandenbraak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naperville, United States
1 review
5 of 5 bubbles Reviewed August 7, 2013

The hotel is in a great location off the expressway. Beautiful Lobby and Excellent staff. This very close to downtown Naperville. A very nice restaurant and they have a great breakfast buffet. I had a coner room it was clean and confortable.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Frantzie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Lisle
1.0 mi away
Embassy Suites by Hilton Chicago-Naperville
1.6 mi away
Hyatt Regency Lisle near Naperville
0.2 mi away
Sheraton Lisle Hotel
Show Prices
Show Prices
Show Prices
0.6 mi away
Chicago Marriott Naperville
Chicago Marriott Naperville
#5 of 18 in Naperville
4.0 of 5 bubbles 393 reviews
2.7 mi away
Hyatt Place Chicago/Naperville/Warrenville
1.1 mi away
Hampton Inn Chicago Naperville
Show Prices
Show Prices
Show Prices

Been to Hilton Lisle / Naperville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Lisle / Naperville

Property: Hilton Lisle / Naperville
Address: 3003 Corporate West Dr, Lisle, IL 60532-3603
Phone Number:
Location: United States > Illinois > DuPage County > Lisle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Lisle
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Lisle / Naperville 3.5*
Number of rooms: 309
Official Description (provided by the hotel):
Our award winning hotel will surpass your expectations, welcome to the Hilton Lisle/Naperville hotel. Located among Naperville hotels near Chicago, we're positioned just steps from several major corporation offices. Guests can swim laps all year round in our indoor pool, unwind in our whirlpool spa, and stay fit in our fully equipped fitness center. We offer complimentary shuttle bus service to local businesses, and feature an executive floor with executive lounge access. Also featured on property is the local favorite, Allgauer's restaurant. We can accommodate groups/meetings from 10 to 360 people in our flexible event space, perfect for weddings, social, and business events. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Orbitz, Priceline, Hotels.com and Booking.com so you can book your Hilton Lisle / Naperville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Lisle / Naperville Hotel Lisle
Lisle Hilton Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing