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“Excellent Bistro Service”

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Courtyard Chicago Lincolnshire
Ranked #3 of 6 Hotels in Lincolnshire
Certificate of Excellence
Reviewed June 13, 2014

For 10 years I have stayed at the Lincolnshire Courtyard, and have returned, in part, because the Bistro service and offerings are terrific. The staff, particularly, Alejandra, are always welcoming and friendly. The food is well prepared and delivered quickly. By the way, Alejandra makes a great latte.

  • Stayed: June 2014, traveled on business
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Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amie505, General Manager at Courtyard Chicago Lincolnshire, responded to this reviewResponded June 17, 2014

Dear Paul S,

Thank you for your wonderful feedback! You have certainly made Alejandra's day with your kind words. We certainly love to see you each morning and I know she enjoys making Latte's.

We are so honored to have you as a guest for so long and look to your arrival each time.

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87 - 93 of 133 reviews

Reviewed May 10, 2014

I am in the Lincolnshire area quite a lot - a few days every week - and I often stay at the Courtyard. The service is excellent, the staff is friendly, and I love the Bistro - great breakfast, Starbucks coffee, and good adult beverages. Aaron and Lizmarie prepare an excellent midnight snack! Plus it's close to a bunch of good restaurants, and an easy shot to the office where I work when in the area.

Room Tip: First level courtyard rooms have an outdoor patio ...
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  • Stayed: May 2014, traveled on business
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Thank Chuck607
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amie505, General Manager at Courtyard Chicago Lincolnshire, responded to this reviewResponded June 4, 2014

Dear Chuck607,

Thank you so much for your kind words! I know that you have made Aaron and LizMarie's day. The Courtyard Crew truly enjoys making our guests happy. We live and breath the Spirit to Serve culture that Marriott started over 75 years ago.

We appreciate your loyalty and look foward to seeing you return.

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Reviewed May 9, 2014

We enjoyed staying at the Courtyard by Marriott Chicago Lincolnshire. The staff was generally friendly and very attentive to us. We utilized their shuttle service a lot and they accommodated our needs in many areas. It was a very enjoyable stay for a young couple with a young baby.

Room Tip: The inner rooms (closest to the courtyard) on the ground floor have back glass sliding doors that op...
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  • Stayed: April 2014, traveled with family
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Thank GladmanT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amie505, General Manager at Courtyard Chicago Lincolnshire, responded to this reviewResponded June 4, 2014

Dear GladmanT,

Thank you so much for your feedback. We are so happy that you enjoyed your stay with us. Hope to see you again when visiting the Lincolnshire area.

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Reviewed May 5, 2014

Bistro service at this location is great. The food is freshly prepared in front of you. More than the food the friendly atmosphere created by "Sheldon" (Aaron) and Lizmarie help make this hotel a welcome retreat when I'm away from home.

  • Stayed: April 2014, traveled on business
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Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amie505, General Manager at Courtyard Chicago Lincolnshire, responded to this reviewResponded May 6, 2014

Dear John M,

Thank you so much for leaving your feedback on TripAdvisor! We are honored to be your home away from home. Our very own "Sheldon" and Liz Marie are such great assets to our team. We hope to see you back soon!

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Reviewed May 4, 2014

I stay here often while on business travel. The staff is always friendly and accommodating. The Bistro team (Lizmarie and Aaron) are quick, efficient and always try to meet their guest's requests. Always pleased with the staff and accommodations.

  • Stayed: April 2014, traveled on business
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Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amie505, General Manager at Courtyard Chicago Lincolnshire, responded to this reviewResponded May 6, 2014

Dear Lisa B,

Thank you so much for your kind words! I know that you have made Aaron and Liz Marie's day! We are very proud to have them on our team. Thank you for making us your hotel choice while staying in Lincolnshire. We hope to see you back soon!

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Reviewed April 27, 2014

Rooms were large, very clean and comfortable. We were in town for a basketball tournament and the hotel was full. With that in mind I was pleasantly surprised with how courteous and helpful the staff were. At a moments notice they supplied us with a conference room for a team dinner, provided extra k-cups for our coffee maker, and offered a late checkout to accommodate our basketball schedule. All with genuine kindness....Keep up the great work...we will be back next year!!

Room Tip: 1st floor rooms opening to the courtyard offer a nice view as well as 2nd floor rooms with balconies...
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  • Stayed: April 2014, traveled with friends
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Thank 20Jeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amie505, General Manager at Courtyard Chicago Lincolnshire, responded to this reviewResponded April 30, 2014

Dear 20Jeff,

Thank you so much for your great review! We certainly love our sports teams and always look forward to them. The Courtyard Crew loves to put their heart and sole into creating a fantastic experience for all of our traveling teams.

Thank you again and look forward to seeing you next year!

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Reviewed April 27, 2014 via mobile

Overall it was an OK experience. Long Grove and all shopping around the area is abandoned. The hotel staff was nice but not too bright. Asked for late check out but they couldn't accommodate because 15 people had already asked. Which would be understandable but the place was only 1/3 full! Also got the breakfast I had purchased in advance messed up. I'd say go somewhere else.

Stayed: April 2014
Thank hesterm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amie505, General Manager at Courtyard Chicago Lincolnshire, responded to this reviewResponded April 30, 2014

Dear, hesterm,

Thank you for leaving your feedback. I wanted to personally apologize for the experience that you had while staying in Lincolnshire. I understand that we were not able to accomodate your late check out. I have discussed this with my staff to ensure that we are reviewing all requests each day to ensure that we can offer alternative arrangements in situations such as this. I was sorry to hear that the breakfast was not done correctly. For this, I do apologize as well. We do hope that you will come back in the future so we can show you how we can do this right. Please let me know if there is anything else that I can do for you.

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Additional Information about Courtyard Chicago Lincolnshire

Address: 505 Milwaukee Ave, Lincolnshire, IL 60069-3705
Phone Number:
Location: United States > Illinois > Lake County > Lincolnshire
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Lincolnshire
Price Range: $96 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Lincolnshire 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Courtyard By Marriott Chicago Lincolnshire Hotel Lincolnshire
Courtyard Lincolnshire
Lincolnshire Courtyard
Lincolnshire Marriott

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