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“Raves for Marriott Courtyard Lincolnshire IL”

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Courtyard Chicago Lincolnshire
Ranked #5 of 6 Hotels in Lincolnshire
Certificate of Excellence
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Raves for Marriott Courtyard Lincolnshire IL”
5 of 5 bubbles Reviewed October 14, 2013

We recently hosted a wedding with a majority of our out-of-town guests staying at the Marriott Courtyard Lincolnshire IL. Our friends and family occupied about 60 rooms, booked from Friday night through Sunday night. The hotel hospitality and services exceeded our expectations! They delivered everything that they promised and then some, and all done with a smile. Our guests raved about the accommodations and the hotel staff, making us look really good! We would definitely use this hotel again and recommend it to our friends and family.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ruth E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amie505, General Manager at Courtyard Chicago Lincolnshire, responded to this review, October 16, 2013
Dear Ruth E,

Thank you so much for your feedback! I am so happy that you chose our hotel to host you and your wedding guests. I know how stressful it is planning such a wonderful event and we are happy that you let us take some of that stress away. I am so proud of my staff, as they definitely show their Spirit to Serve attitude everyday. Thank you so much and we hope to see you again soon.
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129 reviews from our community

Traveler rating
    80
    32
    13
    2
    2
See reviews for
25
11
5
72
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
2 reviews
5 of 5 bubbles Reviewed October 13, 2013

The Courtyard Lincolnshire provided us with a great place to stay while visiting the area. The staff were very accommodating and helpful with all of our needs. The room was great, and the property was vbeautiful.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amie505, General Manager at Courtyard Chicago Lincolnshire, responded to this review, October 15, 2013
Dear Pam C,

Thank you so much for your kind words. We are so happy that you chose to stay with us while attending such an important event. Congratulations to your son. That is such a wonderful accomplishment and I am sure you and your family are very proud. Thank you again for staying with us.
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Dayton, Ohio
Level Contributor
3 reviews
5 of 5 bubbles Reviewed October 8, 2013 credit card Amex Card Member Review

I was staying at the Marriott on business. The hotel had a very nice front desk area which was right next to the cafe and lounge. The room I was staying in was very nice and clean. The only downfall I can give is that there were no nearby convenience stores with in walking distance. The hotel did provide have a store by the front desk that provided the basic necessities, but that was all.

Stayed June 2013, traveled on business
Helpful?
Thank Brian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amie505, General Manager at Courtyard Chicago Lincolnshire, responded to this review, October 11, 2013
Dear Brian F,

Thank you for you comments in regards to your stay. We take pride in our hotel and all its new renovations over the past year and a half. As you noticed, we do have a Market by the Front Desk for any items that you may have forgotten to pack. However we are in close distance to a convienence store and we would be more than happy to take you there in our complimentary shuttle. If there is anything else that we can do to improve your future stays with us, please let us know. Thank you again!
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Lake Orion, Michigan
1 review
5 of 5 bubbles Reviewed October 7, 2013

Just spent 4 nights and we truly enjoyed our stay. Staff was extremely friendly, rooms were large, clean and comfy. Wi Fi was easy to connet to and fast. Would definetly recommend this to family and friends.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lhutch59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amie505, General Manager at Courtyard Chicago Lincolnshire, responded to this review, October 11, 2013
Dear IHutch59,

Thank you so much for for leaving your feedback with TripAdvisor. We are so pleased to hear that you enjoyed your stay. We look forward to seeing you again soon.
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Lincolnshire, Illinois
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 17, 2013

Outstanding staff and property. The staff greeted my co-worker and I will smiles and the highest level of customer service. They answered our questions about our trip and places to dine in the area. The rooms are spacious and very, very clean. It is extremely quiet and perfect to prepare for our week ahead of sales calls and distributor meetings. To top it all off, we were on our way out to dinner and found out that there was a complimentary dinner and beverage service this evening. Sausauge and peppers, meatballs, stuffed mushrooms, salad and a couple of cold Beck's beers. Long story short, we never left the hotel. Outstanding food and service. Thank you Courtyard Lincolnshire for a great experience. You guys/gals are top notch. Make sure to stop in and spend some time here on your next visit to the Chicago metro area.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amie505, General Manager at Courtyard Chicago Lincolnshire, responded to this review, September 18, 2013
Dear Chris L,

Thank you so much for your kind words. We are so happy that you were able to join us for our Managers reception last night. We have found that doing this once a few times a month, helps us keep connected to our guests and also helps out our local restaurants in the area. Thank you for your patronage and we look forward to seeing you again soon!
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London
Level Contributor
276 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
4 of 5 bubbles Reviewed September 17, 2013

You know what you're getting with a Marriott Courtyard and this hotel delivers very well in that 'business value' end of the hotel offering. The lounge area is clean and inviting and they now offer an evening meal service as well as breakfast and drinks. This is a great addition if you don't want to venture out again after a hard day's work. There is a small gym which has most equipment, but don't expect a large choice of machines. There is a running trail in the nearby Marriott Resort which might be a good option for the runners out there.

The rooms are what takes this from a 5 to a 4. They clean and comfortable, but just a little dated now. Some refurbishment to a more modern, contemporary offering would make them perfect. Coffee machine in the room is good as is the fridge if you're staying a few days or like your water extra cold. Air conditioning is offered, but again is a little old, so too noisy to leave on for long. Downtown Chicago is 30-40 minutes away without traffic.

Staff are friendly and extremely efficient. Check in took about 60 seconds and check out 30 seconds. Unbeatable!

Room Tip: Ask for one facing inwards to the garden/courtyard to avoid car park views and noise.
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hypothalamus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amie505, General Manager at Courtyard Chicago Lincolnshire, responded to this review, September 18, 2013
Dear Hypthalamus,

Thank you so much for your feedback. I am happy to see that you enjoy our Bistro. This concept is fairly new to Courtyards in the past 3 years. It gives our guests a space to Eat, Drink, and Connect. We look forward to seeing you return. Thank you again for your kind words.
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Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 12, 2013

My husband and I recently spent two weeks at the Lincolnshire Courtyard. We were visiting family and friends and wanted to stay in a convenient and comfortable location. It was all that and more. The location was near restaurants and shopping and not far from the highway .It was always cleaned when we came back to the room ,no matter what time we left for the day.
We travel frequently and have stayed at 5 star hotels as well as Courtyards. The service and friendly atmosphere at the Lincolnshire Courtyard is exceptional. The 5 stars could take a few lessons from the Management here, especially the Assistant General Manager, Stephanie Portrey, who always had a smile and a friendly hello! You could tell that the employees are happy and are a great team.

Room Tip: Stay on the main floor so you do not have to deal with elevators.
See more room tips
  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gail B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amie505, General Manager at Courtyard Chicago Lincolnshire, responded to this review, September 13, 2013
Dear Gail B,

Thank you so much for your kind words. We are so fortunate to have leaders like Stephanie here that define what customer service really is. She is such an important asset to our hotel and we so lucky to have her. I am thrilled to hear that you enjoyed your stay with us and we look forward to seeing you back!
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Additional Information about Courtyard Chicago Lincolnshire

Property: Courtyard Chicago Lincolnshire
Address: 505 Milwaukee Ave, Lincolnshire, IL 60069-3705
Phone Number:
Location: United States > Illinois > Lake County > Lincolnshire
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 Hotels in Lincolnshire
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Chicago Lincolnshire 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Courtyard By Marriott Chicago Lincolnshire Hotel Lincolnshire
Courtyard Lincolnshire
Lincolnshire Marriott
Lincolnshire Courtyard

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