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“Great staff” 4 of 5 stars
Review of SpringHill Suites Chicago Lincolnshire

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SpringHill Suites Chicago Lincolnshire
Ranked #5 of 6 Hotels in Lincolnshire
Certificate of Excellence
Pittsburgh
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great staff”
4 of 5 stars Reviewed November 10, 2012

Stayed for a hockey tournament last weekend, and really enjoyed the hotel. I do have to say that the best part was the staff. Can't remember the name of the man who checked us in Friday night, but we loved his enthusiastic reception following our very long drive. The staff had its hands full with several hockey teams of teenage boys and their sometimes rowdy parents, but they did a great job handling everyone and keeping order without being too "snippy." The hotel itself was clean and everything we were looking for. Decent breakfast (as long as there is a waffle maker, I'm happy), nice sized rooms and bathrooms, large tv and convenient kitchenette. The only complaint I have is with regards to the sofa beds...quite possibly the most uncomfortable I have ever experienced (which is why I made the kids sleep on it the next night). The regular beds were very comfortable though. Also enjoyed the color scheme and unique decor...not what we usually see at these types of hotels.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank schusma28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSLincolnshire, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review, November 12, 2012
Good Afternoon schusma28 ~

Thank you so much for taking the time to write a review concerning your recent visit during the Nike Bauer Hockey Tournament. We enjoyed having all of the teams stay with us during an exciting time for the players. After reviewing your reservation I saw the Aaron, our Guest Service Representative, was the enthusiastic associate that welcomed you to our hotel. I will be sure to share your feedback with him and the team as they love to know when they have a positive impact on our guest’s experience. I also appreciate all of your other feedback, especially that concerning our sofa beds. I don't often have a chance to spend the night and experience them so I will be sure to check in to that specific bed to see if it is time for a replacement mattress. Without the feedback, both positive and negative, from our guests we are unable to make the necessary changes. I am very appreciative of both so that we can continue to upgrade our hotel and provide our guests with the service that we pride ourselves on.

We hope your weekend was a successful one and look forward to you returning to our hotel for the next tournament.

Warm Regards,
Maria Jones
General Manager
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151 reviews from our community

Traveler rating
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    20
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Portuguese first
  • Swedish first
  • Any
English first
Brookfield, Wisconsin
Level Contributor
103 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed November 5, 2012

Stayed here after a wedding last weekend.
Nice quite rooms in a business park like setting. Great value.
Breakfast was worth paying a little extra for.
Had a 6th floor room with view to the fall colors to the West

Room Tip: Ask for a room up high (6th floor) for a better view
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Art J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSLincolnshire, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review, November 8, 2012
Hello Art J ~

Thank you so much for your positive review of the SpringHill Suites by Marriott Lincolnshire. We are thrilled to see that you found our services to be just what you needed while traveling and we look forward to welcoming you back!

Thank you for your loyalty to the SpringHill Suites by Marriott.
Warm Regards,
Maria Jones
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed October 26, 2012

Convenient hotel to many offices in the area, awesome continental free breakfast - the employees constantly keep it stocked, hot, and fresh! Modern area with plenty of seating and tvs in the eating area. About a 1/2 mile south of the hotel is a nice new shopping and eating plaza for your entertainment outside of work. And another mile south of that is more restaurants!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank sue F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSLincolnshire, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review, October 29, 2012
Hello Sue F ~

Thank you so much for the great posting concerning your recent stay at the SpringHill Suites Lincolnshire. Guest feedback concerning our hotel and the area are very useful to future guests an I appreciate you taking the time to assist us in spreading the word about our hotel.

I hope you had a wonderful visit and safe trip home. We look forward to having you stay with us on your next visit to Lincolnshire.

Warm Regards,
Maria Jones
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gonzales, LA
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 20, 2012

After a long day of travel, it was great to be welcomed by Aaron behind the desk. He was very friendly and helpful. We asked for a recommendation for the closest, best Italian restaurant. He gave us a list of several options, but went on to explain why certain ones were better than others. We settled on Philly G's, since he said it was locally owned. It turned out to be one of the BEST Italian restaurants we have ever been to!! Fresh ingredients, well-prepared, with a very friendly and helpful waiter, Ross. When we got back to the hotel I told Aaron I might just go behind the counter to give him a kiss for that recommendation! Rooms are spacious and clean. Indoor pool and hot tub were very relaxing. Large breakfast selection, including oatmeal, which was welcomed after our large dinner last night! Great experience.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LALady16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSLincolnshire, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review, October 21, 2012
Hello LALady16 ~

Thank you so very much for this wonderful posting concerning our hotel and especially Aaron. He is dedicated to ensuring all of our guests have a fabulous experience when staying at our hotel. He is a native to Lincolnshire and loves to share his knowledge of the local area. I appreciate you taking the time to share your experience and we hope to see you again on your next trip to Lincolnshire.

Warm Regards,
Maria Jones
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed October 19, 2012

Aaron was super helpful and nice! Promote him!
He Sold us on a coors light and Pepsi.
Simply the best stay ever with great service.

Not sure why this review has to be 200 characters long though, so I have to improvise for a little bit.


  • Stayed October 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Coorsandapepsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSLincolnshire, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review, October 20, 2012
Thank you very much for the kind note concerning Aaron and your recent stay at the SpringHill Suites Lincolnshire. I agree that Aaron is irreplaceable; his concern for our hotel and our guests is amazing and I am honored to have him on our team. Thank you also for choosing our hotel during your visit to Lincolnshire, we hope to see you again soon.

Warm Regards
Maria Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 7, 2012

New hotel with cute family friendly decor. Ok breakfast to start the day, alittle pool to keep the kids entertained. nicely appointed rooms with 32 inch flatscreen. room can sleep 6. free parking
hotel is far from downtown chicago(over 30 mins plus tolls)

  • Stayed September 2012, traveled with family
    • 5 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Pedsdmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSLincolnshire, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review, October 20, 2012
Thank you for taking the time to write a review concerning your recent stay at our hotel. We appreciate it so much when our guests take time to assist other future guests with information. Please know we are doing some upgrades to our pool area over the next two months, hopefully you can return and experience the changes on a future trip to Lincolnshire.

Warm Regards,
Maria Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fond du Lac, WI
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 4, 2012

The hotel is located a couple miles west of the Tollway, so location isn't too bad. The hotel itself is quite contemporary. Rooms were clean and the beds were comfortable. The room airconditioner/heater is a little dated, but still worked great. Breakfast was very good, although the breakfast room was a little crowded during the time we ate breakfast. The swimming pool area was nice; the pool is a little small but well maintained. We had no problems on this trip. Hotel staff was kind and professional.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank dptaylor30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSLincolnshire, General Manager at SpringHill Suites Chicago Lincolnshire, responded to this review, October 20, 2012
Hello dptaylor30 ~

Thank you for staying with us and filling out Trip Advisor. I am very lucky to have a beautiful hotel and a dedicated team who ensures our guests have a clean and friendly place to stay when traveling. Please know we are aware of our air conditioner/heater units needing to be updated and although we replaced several this past summer our goal is to have all of them replaced by Spring 2013.

Thank you again for your note and for choosing to stay with us during your visit to Lincolnshire

Warm Regards
Maria Jones
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Chicago Lincolnshire

Property: SpringHill Suites Chicago Lincolnshire
Address: 300 Marriott Dr, Lincolnshire, IL 60069-3650
Location: United States > Illinois > Lake County > Lincolnshire
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 Hotels in Lincolnshire
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Chicago Lincolnshire 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Springhill Suites Chicago Lincolnshire Hotel Lincolnshire
Springhill Suites Lincolnshire

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