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“Nothing bad to say about the hotel the construction well...” 4 of 5 bubbles
Review of Holiday Inn Express Chicago-Libertyville

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Holiday Inn Express Chicago-Libertyville
Ranked #2 of 4 Hotels in Libertyville
Certificate of Excellence
Madison, Wisconsin
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Nothing bad to say about the hotel the construction well...”
4 of 5 bubbles Reviewed June 21, 2013

Well this is hotel 3 of my trip!
Check in was quick, Room was clean no bugs, Breakfast was decent they have meat, eggs, pastries, juices fruit etc..

The staff was friendly. Not alot of parking spaces but as l got in ok
I didnt check out the surronding area because of the construction.

Lots of cable channels. I also received my priority club gift

I will be back for sure!! Great JOB
Rated 4 for construction so hard to get in the hotel

  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank msbrebre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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113 reviews from our community

Traveler rating
    56
    30
    15
    7
    5
See reviews for
62
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24
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Schererville, Indiana
Level Contributor
247 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed June 9, 2013

This hotel is located about 3 miles west of I94. It's an easy drive from the highway. The hotel is very nice and comfortable. I got two rooms for my family as we were attending a wedding of my daughter's best friend. The staff was very nice and courteous. I needed an early check-in for my daughter who was the maid of honor and her husband. They gratiously gave them the early check-in. The rooms were very nice, very clean and up to date. The bed was very comfortable. The bathroom was a little small but not too bad. The hotel provided a van to take the guests to the wedding and reception which was about 3/4 of a mile away. The van driver, Alex, was super nice and courteous. The price of the room was a little high but that is to be expected in the Chicago north suburbs. I recommend this hotel.

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lemonaid73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXLibertyville, General Manager at Holiday Inn Express Chicago-Libertyville, responded to this review, June 20, 2013
Dear Lemonaid73,

We appreciate your kind words regarding our staff and hotel. We are pleased that you enjoyed our shuttle service and other hotel amenities. I will make sure our shuttle driver Alex is recognized for your survey. Thank you for staying with us and we hope you have the opportunity to stay with us again!

Kyle Mrozik
General Manager
847-549-7878
holidayinnexpresschilv@yahoo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
114 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed June 5, 2013

but I have to give you a poor on this rating.

Arrived to hotel around 9pm, getting into hotel entrance was tricky due to construction.

Everything went ok at check in. I went up to my room 321 and upon entry found the A/C was on (it was a very cool day) so I went to turn it off and turn on the heat to warm room. I went to pool for 45 minutes to unwind, went back to room and found that it was just as cold as when I left. The heater was not working, still blowing out cold air AND it was dripping all in the room. Not a good start.

Tried turning on the T.V. and that was not working, I was already tired and wanted to just go to sleep to get up for an early morning workout. Fitness room was small and had a treadmill, bike and elliptical. T.V. in fitness room did not work. Treadmill was reading all numbers but belt did not run. Moved to elliptical and that was not registering anything on the numbers and no program was available but I did my best to work up a decent sweat.

Overall, bed was comfy, room was ok. Breakfast was probably one of the better things to stand out at this facility. For all the trouble for an overnight stay I would rule this one out for any future plans.

  • Stayed June 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank cweld5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXLibertyville, General Manager at Holiday Inn Express Chicago-Libertyville, responded to this review, June 20, 2013
Dear cweld5,

I am truly sorry to hear about the issues you encoutered during your stay at our facility. We had the opportunity to check some of the problems you stated in your review. We were able to fix the a/c unit and a sensor had fallen off the TV that enables it to turn on.
During your stay our treadmill was out of order. The treadmill needed a new circuit board and the part was on back order. We also checked the TV in the fitness room and it seems to be working fine.
We have some upcoming renovations for most of the hotel and the fitness room is in those plans. We plan to have all new equipment and a larger fitness room altogether. For guests that are unsatisfied with our fitness room, we do have a partnership with the Libertyville Sports Complex where all guests can use their facilites for FREE. Once again I am very sorry for the inconveniences you dealt with and next time please ask the front desk for help with some of the issues. Please feel free to contact me with any questions or concerns.

Sincerely, Kyle Mrozik
General Manager
847-549-7878
holidayinnexpresschilv@yahoo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goochland, Virginia, United States
Level Contributor
493 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed June 5, 2013

Nice to be upgraded to a suite but i was disappointed that the fitness room was filled with crappy equipment. A lot of road construction in the area makes it hard to get around. I would probably stay again but will look around first.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXLibertyville, General Manager at Holiday Inn Express Chicago-Libertyville, responded to this review, June 20, 2013
Dear Mark G.,

I am very sorry to hear that you are unsatisfied with our fitness room equipment. We are planning some upcoming renovations and the fitness room is in those plans. Also, we do have a partnership with the Libertyville Sports Complex where all of our guests can use their facility for free. The Complex is no more than 3 miles from our hotel. As far as the road construction, we are hopiing it is completed by the end of the summer. Unfortunately we have no control of when the construction gets completed. Usually the only time we see any type of back up is during the evening time and only the Westbound lane is backed up. We hope you choose our facility again when you are in the Libertyville area.

Sincerely, Kyle Mrozik
General Manager
847-549-7878
holidayinnexpresschilv@yahoo.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Racine, Wisconsin
1 review
5 of 5 bubbles Reviewed May 26, 2013

Staff was great, provided a wow! customer experience. Very clean, breakfast was very good. Pool was very clean as well as the room. No negatives here. I would definitley stay here again and will refer my relatives and frends. Alex the manager did a great job as we had a soccer tournament and he and his staff was very accomodating.

  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brian119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harvest, Alabama
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed May 11, 2013 via mobile

We stayed here when we came to see our son graduate from the Navy boot camp. The room was clean, the neighborhood is quiet, the staff was friendly, and the breakfast was good. The only complaint I could find is that the swimming pool smelled strongly of chlorine, which I'm no pool expert, but I think that's a bad sign. But everything else was great.

Stayed May 2013
Helpful?
1 Thank kudzumom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois, United States
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed May 3, 2013 via mobile

I used this hotel several times when moving to the Libertyville area as it is in a great location and a good value. This is not the Ritz Carlton, but the rooms are clean and the service is very good. The hotel is close to historic downtown Libertyville with all of its great restaurants and shops. When we have family in from out of town, they like to stay at this hotel. It's i good value and a good deal.

  • Stayed July 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BusyMom2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Chicago-Libertyville

Property: Holiday Inn Express Chicago-Libertyville
Address: 77 West Buckley Rd., Libertyville, IL 60048
Phone Number:
Location: United States > Illinois > Lake County > Libertyville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Libertyville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Chicago-Libertyville 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
Situated in Northern Lake County, the Holiday Inn Express Hotel & Suites -Libertyville is located approximately 30 miles from O Hare Intl Airport. Start your day off right with our new Express Start Breakfast featuring the world s best cinnamon roll, Smart Roast coffee, bacon or sausage, cold boiled eggs, omelet, and variety of hot and cold cereals, muffins, yogurt and much more. A complimentary newspaper is delivered to your door each morning. Our guests are invited to go for a swim in the heated indoor pool, or workout in the fitness center or Libertyville Sports Complex. The hotel offers ice/vending machines, 24-hour front desk, same day laundry and dry cleaning services, express checkout, free parking, free local phone calls & high-speed Internet and meeting facilities to accommodate up to 40 people. Roll away beds and baby cribs are available and 90% of guest rooms are non-smoking.The Holiday Inn Express Hotel & Suites-Libertyville location is two miles from Six Flags Great America, three miles from Lake County Fairgrounds, four miles from Gurnee Mills Outlet Mall, and less than five miles from The Great Lakes Naval Training Center. All guest rooms feature expanded cable television with HBO and coffeemaker, hair dryer, iron & ironing board, safe, desk, two-line phone with voicemail, and free high-speed Internet. The hotel accept dogs under 25 pounds only and will be charged a $50 non-refundable cleaning fee and are required to sign a pet contract. ... more   less 
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Also Known As:
Holiday Inn Express Chicago-Libertyville Hotel Libertyville
Holiday Inn Libertyville
Libertyville Holiday Inn

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