Took the wife and son here on a Wednesday evening. We've driven by this place before but this was our first visit. Walked in at 6:30 and the place, located in a strip mall, was deserted. The exception was an older Asian gentleman wearing a sport coat and sneakers toward the back of the restaurant. After watching us stand in the "lobby" for almost a minute, he finally approached and seated us. Rather than immediately offering to bring us water or take a drink order, (after all, we were the only patrons) he slowly strode away where he abandoned us for close to 5 minutes. I finally got up from the table and asked him if he, or anyone was coming to take a drink order. He grabbed a check pad and came over. His English was not very good but we managed to arrange for a soda and some water which he delivered anon. The next adventure was the actual placing of the order. Maybe it was only the language gap, but I swear it took another 5 minutes for the 3 of us to explain what we wanted. It was actually rather comical. A woman emerged during the order taking from the back and it appeared as though she was supervising this process. Turns out she is the chef. OK. Let's see how it tastes. We each ordered soups. Hot sour for my son and me and wonton for my wife. I'm a heat freak so I opted for their hottest spice option, Thai Spicy. The soup is one size fits all--no cup here--and was fantastic. Great combination of a tangy broth with ample solid content. The heat was spot on. Perfect flame factor for my spicy palette. Now I have to tell you-- as slowly as our relationship with the host/waiter began, this guy went into overdrive once the food was ordered. I kid you not--I'd take two sips from my pop and he was there to swipe it away and refill it post haste. The water glasses never dipped below 85% the whole evening--even as two more tables of customers arrived. What's more-- every time he left the table he started bowing! Very nice even if unnecessary. Entree time. Chicken Pad Thai for me and a chicken and basil dish for my wife. Hands down--this is my favorite Pad Thai anywhere. Tender chicken. Tasty noodles. Heat amped up as I directed. Portion--enormous. My wife thoroughly enjoyed her dish as well. We all agreed we'd come back here and that our inauspicious start with the waiter made a wonderful 180-degree turn.