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“Stay was friendly and clean...”

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Comfort Suites Hotel - Lansing
Ranked #3 of 7 Hotels in Lansing
Fairburn, Georgia
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Stay was friendly and clean...”
Reviewed July 16, 2014

This hotel is nice and quiet. It had a friendly staff that was attentive to your needs. An older hotel, but didn't lack anything. It would be a nice place to stay for a night or a few nights. Remember you do receive a light breakfast to get your day started. There are restaurants in the area, a mall about 2-3 miles north. Furthermore, the access to the highway is a huge plus if your traveling and need to get back on the road moving towards your final destination.

Room Tip: Second floor seems to be nice a quiet, definitely a plus for free wi fi.
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  • Stayed July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Vision293
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesLansing, Owner at Comfort Suites Hotel - Lansing, responded to this review, October 31, 2014
Hello! Thank you for taking the time out to share your experience with us. I am very happy to hear you enjoyed the hotel & the service you encountered from our staff. As for updating, we are beginning a complete renovation of the property which we have begun by purchasing brand new mattresses, carpeting, and room lighting. We hope that we can serve you in the future so you can experience our brand new amentities with more to come.

Kind Regards,

Jerry Varghese
Comfort Suites Lansing
708.418.3337
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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71 reviews from our community

Traveler rating
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    7
    4
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Killeen, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 20, 2014

Great location, lots of restaurants and shopping choices. The staff are friendly and professional. Lots of choices for breakfast. Only drawback the exercise room had no privacy, blinds were ordered but had not arrived.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Samuel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traveler8881, Owner at Comfort Suites Hotel - Lansing, responded to this review, May 22, 2014
Thank You sir for your generous review. It makes me very glad to hear that you chose our hotel while staying in the Lansing area and had a great experience. I assure you the next time that you stay at our Hotel we will have those blinds up. We are always pushing our staff on ways to improve our hotel. Thank You.
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1 review
Reviewed April 28, 2014

The front desk staff was very nice and the room was very nice/clean. My only complaint was with the breakfast. We got there 10 minutes before it closed and everything was mostly wiped out and they wouldn't put more out since they were about to close. I was able to get a small breakfast, but not much. I understand there is a closing time, but when you have 10 people coming down at 920, they should accommodate.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank matt d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesLansing, Owner at Comfort Suites Hotel - Lansing, responded to this review, October 31, 2014
Thank you for sharing your most recent experience with us. Your feedback is very important and has been shared with all our team members. I am happy to hear you enjoyed our hotel from start to finish and that you experienced our dedicated customer service. We truly hope to serve all your lodging needs in the Lansing area in the future.

Kind Regards,

Jerry Varghese
Comfort Suites Lansing
708.418.3337
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
12 reviews
6 hotel reviews
Reviewed March 9, 2014

The nonsmoking room smelled like stale cigarets. The room was fine until we pulled out the couch bed. A wadded, urine stained sheet. Empty snack bags/wrappers, just plain filth. They gave us a new room when we brought it to their attention. The second room was ok but rundown. We won't be back.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Josh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesLansing, Owner at Comfort Suites Hotel - Lansing, responded to this review, October 31, 2014
Thank you for sharing your most recent experience with us. I am sorry to hear that we fell short of your expectations but I can personally assure you this is NOT the standard we keep at the Comfort Suites Lansing. The housekeeper who cleaned your room will be notified of this error and I can assure you will not happen again. We are also undergoing a renovation and have changed all the mattresses, carpeting, and lighting in the rooms. We truly hope you can give our hotel and staff another chance.

Kind Regards,

Jerry Varghese
Comfort Suites Lansing
847.525.3215
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 7, 2014

this hotel is a great place to stay. Its very clean well maintained in the staff is very nice, and willing to help you in any way possible. If you're coming to the Chicagoland area I definitely recommend this hotel.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gpitchure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traveler8881, General Manager at Comfort Suites Hotel - Lansing, responded to this review, March 10, 2014
Wow, thank you for the wonderful 5 Star Review!!! I'm very glad you enjoyed our hotel. We strive for 100% guest satisfaction and am pleased to see that it was met with you. Hope to see you in the near future!

Calene Echevarria
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lynwood, Illinois
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 20, 2014

I recently stayed here because I was staying out of town. The room was clean and nice. The lady up front helped me go where I needed to go and helped me with nearby eats. I think her name was Linda. She was so helpful and even though it was late it didn't bother her at all to answer all my questions. Very valuable employee. The breakfast was great too. The lady making it said good morning and had a smile on her face. That really helps. Great stay. Very quite. Thanks comfort suites.

Room Tip: Nice customer service.
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HeyGirly14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traveler8881, General Manager at Comfort Suites Hotel - Lansing, responded to this review, February 24, 2014
Thank you, so much from the entire staff and management, for the 5 Star Review!!! I am happy to hear you enjoyed our hotel from start to finish and that you experienced some of our dedicated employees. We appreciate your business and look forward to welcoming you back soon.

Calene Echevarria
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West New York, New Jersey
1 review
Reviewed December 23, 2013

Wonderful accomodating front desk clerks! Our room was very spacious and clean, the extra sitting area in the upgraded king suite is a plus as other hotels I've stayed at simply have the beds in the room and no real living room. Breakfast seemed to be updated since my last stay here so that was a plus. The belgian waffles are on point with different flavors! Very pleased.

Room Tip: If you are a choice privledges member make sure to upgrade to a higher room at no cost if they'r...
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  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gregory H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traveler8881, General Manager at Comfort Suites Hotel - Lansing, responded to this review, February 24, 2014
Thank you for your wonderful 5 Star Review!!! We really appreciate when our guests take the time to let us know how we are doing. Your comments will be shared and we are pleased to have assisted in making your stay an enjoyable one. We look forward to accommodating you in the future.

Calene Echevarria
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Hotel - Lansing

Property: Comfort Suites Hotel - Lansing
Address: 2235 173rd St, Lansing, IL 60438-6007
Phone Number:
Location: United States > Illinois > Lansing
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Lansing
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Hotel - Lansing 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Come and enjoy our all suite hotel when visiting the Windy City! Centrally located near Chicago, Indiana and Michigan. A hotel that caters to corporate travelers and families coming to the area. With our indoor heated pool, 24 hour fitness center and business center, there is a place for work and for play. Get to know your fellow guests at our Guest Reception every Tuesday featuring light snacks and refreshments. The Comfort Suites® hotel is conveniently located four blocks from the River Oaks Mall and 20 minutes from downtown Chicago. With golf courses, casino's, motor raceways, amphitheatres and nature trails, we have something for everyone to enjoy. Getting to our hotel is easy; with Midway International Airport located 30 minuets away or O'Hare which is about a 45 minuet drive. With several Metra Rail stations to take you to Chicago, you can spend quality time with your friends and loved ones; without the stress and hassle of fighting traffic and paying outrageous parking prices. ... more   less 
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Also Known As:
Comfort Hotel Lansing
Comfort Suites Lansing
Lansing Comfort Suites

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