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“Recent Stay in Kankakee”

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Hilton Garden Inn Kankakee
Ranked #1 of 2 Hotels in Kankakee
Level Contributor
90 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Recent Stay in Kankakee”
Reviewed July 15, 2013

Our family stayed one night in Kankakee while we were in town for a regional track meet. Lobby was very nice. Check in was prompt and courteous. Hotel room was clean. We had both a refrigerator and microwave, desk, chair, and two double beds. When I found out we had two double beds, I requested a rollaway but none were available. Being a family of 4, we would have preferred two queen size beds. The toilet in our room also ran for a long time after flushing before shutting off. Would stay again if traveling with only 1-2 people instead of our family of 4.

  • Stayed July 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank kdunn1211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam R, General Manager at Hilton Garden Inn Kankakee, responded to this review, August 5, 2013
Thank you for your valuable feedback. I do apologize that you did have some trouble with the bed sizes at our hotel. I know sometimes it can be challenging trying to fit several people in a room all at the same time. Please let us know if we can be of service next time you are through the Kankakee area.

Thank you!
Sam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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421 reviews from our community

Traveler rating
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    23
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Chicago, Illinois, United States
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 15, 2013

I grew up in Kankakee and go back several times a year to visit friends and relatives. I've stayed at most of the hotels in the area and the Hilton Garden Inn is by far the nicest hotel in the around. The HGI is at at the Southernmost Kankakee area interchange (308), separating it from all of the other competition at exit 315. I see this as a plus because there is always a lot of traffic congestion around exit 315. I also like the option of a hot breakfast when time permits and the restaurants in the HGI make that quick and convenient.

  • Stayed July 2013, traveled as a couple
    • Value
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    • Sleep Quality
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Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Roberta D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam R, General Manager at Hilton Garden Inn Kankakee, responded to this review, August 5, 2013
Thank you so much for your kind words. I will make sure to share them with the team. We hope you will continue to take advantage of our hotel next time you are in the area.

Thank you!

Sam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 15, 2013

The hotel was lovely and the staff very courteous, professional and helpful. The bed was the most comfortable that I've every slept in at a hotel. Since I was staying with family who needed to work, it would have better if the hotel was equipped with wireless access, or at least access in both rooms of the suite.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Lucille B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam R, General Manager at Hilton Garden Inn Kankakee, responded to this review, August 5, 2013
Thank you for your valuable feedback. I am sorry that our internet service at that time did not meet/exceed your expectations. I am happy to let you know that we have just had a full upgrade of our system. We have more that twice the wifi hubs that we had before, with a significant speed & bandwidth update as well. You shouldn't have any problems at all with it, should you come back through the Kankakee area.

Thank you!
Sam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kankakee, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 9, 2013

i love every minture of the stay. the pool was so nice. but i wish whirlpool could b in da room instead on the bath room. my baby loved the pool and my husband love the bed. i dont mind coming there. if i could live like that everyday wit reasonable rent i would because its the hotel in kankakee county

  • Stayed June 2013, traveled with family
    • Value
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Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Keyania C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam R, General Manager at Hilton Garden Inn Kankakee, responded to this review, August 5, 2013
We are thrilled to provide your local "Staycation" Please feel free to come back and see us anytime. You won't be disappointed!

Sam
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Peoria, Il, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 9, 2013

Always a great place to stay in Kankakee. We will stay her again and recommend it to family and friends. It is always so clean and the staff are always friendly and willing to make sure our stay is pleasant.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Randy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam R, General Manager at Hilton Garden Inn Kankakee, responded to this review, August 5, 2013
Thank you very much for the positive feedback. We look forward to serving you next time you are in town.

Thank you!

Sam
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Lebanon, Tennessee
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 6, 2013

A block of rooms were reserved to celebrate a wedding in the area, the hotel is very centrally located. Beautiful grounds, friendly staff and very nice clean updated rooms....great place to stay! They offered a complimentary breakfast that smelled wonderful, we had to head out early even though it was available to us we had an 8 hour ride and chise to hit the road but it smelled wonderful! I would certainly stay there again.

Room Tip: Great central location!
See more room tips
Stayed June 2013, traveled with family
Helpful?
Thank Nancy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam R, General Manager at Hilton Garden Inn Kankakee, responded to this review, August 5, 2013
We are thrilled that you chose us as your wedding hotel! We love helping the happy couple have the most important day of their life. It is wonderful to hear of your great experience,

Thank you!

Sam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Appleton, Wisconsin
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 1, 2013

We stayed here for one night before a fighter jet plane combat mission out at Kankakee Airport with Air Combat USA. The room was spacious, clean, and fresh. We loved the bed and slept great. All the staff was very corteous, and helpful. My husband loved the fresh warm cookies that were in the lobby when we arrived! Although it would be nice if the breakfast was complimentary based on the amount we eat for breakfast, realistically it is not much more expensive than if you would go out for breakfast. We did not check out the spa, pool or workout facility but it did look nice. We had an excellant stay here and would recommend.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelBugandBoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam R, General Manager at Hilton Garden Inn Kankakee, responded to this review, August 5, 2013
Thank you for your wonderful feedback! We love the new beds & the beautiful renovation and are proud to share them with our guests.

Sam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Kankakee

Property: Hilton Garden Inn Kankakee
Address: 455 Riverstone Pkwy, Kankakee, IL 60901-7225
Phone Number:
Location: United States > Illinois > Kankakee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Kankakee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Kankakee 3*
Number of rooms: 110
Official Description (provided by the hotel):
A centrally located hotel in Kankakee, IL, just minutes from Bradley and Bourbonnais, the Hilton Garden Inn Kankakee is a perfect choice. Hotel guests can enjoy breakfast, lunch, and dinner at the Great American Grill, located on property. If you prefer to eat in your room, you can order room service or take advantage of our 24-hour Pavilion Pantry for a quick snack. Both business and liesure guests is sure to enjoy our complimentary WiFi access, as well as our swimming pool and fitness center. Slip into comfort and end the day in our adjustable Garden Sleep System for a good nights rest. ... more   less 
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Also Known As:
Hilton Garden Inn Kankakee Hotel Kankakee
Hilton Kankakee
Kankakee Hilton Garden Inn

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