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“Friendly staff”

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Baymont Inn & Suites - Jacksonville
Ranked #4 of 7 Hotels in Jacksonville
GreenLeadersBronze level
Lenexa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Friendly staff”
Reviewed December 1, 2013

Hotel was friendly and well maintained. We got checked in with in 2 minutes of arrival and they had express check out. Breakfast was good and filling in the morning. Rooms were clean and well kept with HDTV in the room.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
1 Thank Bridgette D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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250 reviews from our community

Traveler rating
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    79
    53
    23
    17
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 24, 2013 via mobile

Basic hotel stay. Small room with very thin walls. Neighbors were not kind to this weary traveler. Still, bed was very comfortable with lots of pillows. Free internet access is always appreciated. Free continental breakfast also nice. Flat screen TV with good cable channels available. Overall, a goo stay. Not a lot of high end amenities, but very comfortable for a one-night stay.

Stayed November 2013, traveled solo
Helpful?
2 Thank Longjcca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Aurora, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 29, 2013

This place is an excellent place to stay at. Rooms were clean and comfortable. Nice hot breakfast in the morning and staff was friendly. We would choose this hotel if we are back to Jcksonville IL.This hotel serves the need for all ages and class.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dwayne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brookfield, Illinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 29, 2013

A family member left their keys in the hotel & called the next day with the promise it would be sent out. Nine days later no keys, so a phone call was again made to the hotel & we were told a credit card number was required to mail them out (we were never told that before nor notified in the meanwhile). The manager was not there but would be there the next day & mail them out. Seven days later, still no keys & we contacted the hotel & the manager (the "only person" who could mail them out) was not going to be back for three more days. I contacted corporate & now we wait some more. I guess customer service is not important & there is never a manager on duty. My credit card information, phone number & keys sit at the hotel. seems like a big safety concern for me

  • Stayed October 2013, traveled on business
    • Service
Helpful?
3 Thank m h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Jacksonville hotels

Chicago, Illinois
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 20, 2013 via mobile

We stayed here for a night, a few months ago. When we arrived no one was at the desk to greet us. We then finally got checked in, and found our sheets were dirty. There was pubic hair on the sheets, and it was evident a they had not been cleaned. The front desk person brought us up new sheets and made us put them on. She didn't even seem apologetic. I would not recommend.

Stayed August 2013, traveled on business
Helpful?
Thank BSETNRUSS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auxvasse
Level Contributor
144 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed October 13, 2013

I have seen the place a few times, but always drove by. This time, we needed a place in the area. It was well worth the price, clean and very nice. My only suggestion is to make it a little easier to find the door. It is off to the side and in the dark, hard to find. A lighted sign or just more lights on that door would be nice. I really felt like the room was clean and tidy.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank auxvasse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites - Jacksonville

Property: Baymont Inn & Suites - Jacksonville
Address: 1914 Southbrooke Rd, Jacksonville, IL 62650-7300
Phone Number:
Location: United States > Illinois > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Baymont Inn & Suites - Jacksonville 3*
Number of rooms: 62
Official Description (provided by the hotel):
Start your morning with a free deluxe breakfast on our outdoor patio. Catch up on current events using our free Wi-Fi Internet access, or grab a copy of USA Today instead. Break a sweat in our hotel gym and keep your clothes fresh using our laundry area. Our non-smoking hotel in Jacksonville, IL, offers rooms with microwaves, mini-refrigerators and 39-inch HD TVs and suites and handicapped-accessible. ... more   less 
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