I would rate this hotel better, but I do feel that a $10/day “Facility Fee” is simply a poor choice of revenue for a premium hotel! It is just a way to nickel and dime guests.
Large hotel in middle of business area, adjacent to expressway, there is no “touristy” things in area, and downtown Chicago is far, so this place is for the businessman. Hotel is ample, has a spacious atrium, staff is quick and attentive, but not overly friendly. Hotel does have a stale feel, but that is expected of a business hotel.
Due to SPG gold, I was upgraded to 12 floor, spg floor, corner suite 1205, spacious, corner room, large windows, nice view. Rooms are ok, starting to show age with minor rug tears, and bathroom wallpaper tears. I did like that they have fridge and starbucks coffe. I think we were under hotel’s AC unit because at night I did feel a slight vibration, in morning I could hear hallway conversations, so if you are a light sleeper, bring ear plugs.
Ample free parking.
Lobby has one free desktop with internet/printer, but there are always people on it. You can use business center for a fee. I dined at Shula’s steakhouse, excellent food/service, very pricey, but I did use a $50 coupon that you can find easily online. This was best part of stay.
The gym on 12th floor is very nice, all treadmills work, new, with built in tv, free weights and universal machine, towels, I did like this, one of the better ones I have been on.
I would not recommend this hotel unless you are in business in proximity.
- Official Description (provided by the hotel):
- An O'Hare perimeter hotel, The Westin Chicago Northwest is located just 12 miles from O'Hare International Airport and 27 miles from downtown Chicago. 50,000 square feet of meeting and event space. ... more less
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- Also Known As:
- Westin Chicago Northwest Hotel Itasca
- Westin Itasca
- Itasca Westin