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“Expensive, even w/$25 gift card”
Review of Shula's Steak House - CLOSED

Shula's Steak House
Price range: $31 - $40
Cuisines: Steakhouse
More restaurant details
Restaurant details
Dining options: Reservations
Dining style: Casual Elegant
Description: Shula’s Steak House - Westin Hotel Chicago Northwest has been ranked among the top five steak houses in America since 1991. The atmosphere of the restaurant is a virtual museum of the 1972 PERFECT season of the Miami Dolphins. Our restaurant is built on serving the "best beef money can buy" and serves only Premium Black Angus Beef. All of our steaks feature the SHULA CUT which is center cut, aged to perfection premium black angus beef.
Reviewed October 21, 2013

Unless you are a football fanatic, don't bother. Staff leads you to your table and places a football on a tee on the female's plate. The football is autographed (guess who) and doubles as a menu and both it and the tee are rather dirty. Yuck.

My fillet was grand and the lobster tail was ok. The menu is a la carte, so sides are expensive additions. Cheapest glass of wine was $14-16. Service was uneven - checked several times on how we were doing, but when wine glass was empty they ignored table long enough to miss serving another glass.

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Thank K A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (100)
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67 - 71 of 100 reviews

Reviewed October 16, 2013

I had heard very good things about Shula's but had never been. Decided to go there for breakfast - what a let down. So much so, I'll never go back. The buffet (1st bad sign) items were stone cold. Paid omelet station prices for no station. The service was non existent. The coffee tasted OK though Luke warm. Just an awful experience. Maybe I should not have had such high expectations. Avoid.

Thank jazzy6991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2013

Ate at the bar with a colleague, wedge salad was ok (lettuce a little tired, not enough bite in the blue cheese), NY strip was ok ($44!) as well (lacked adequate seasoning, lots of gristle, not very tender), mushroom side ($9! like the beans! ) was bland lacking mushroom flavor. Service was ok. All just seemed tired, like they've been doing it for too long.

Thank Richworklife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2013

I've always heard that you won't get the same level of service/food on a Sunday night because that is usually the day off for the "A-Team" - and how right that was. The service we received was very friendly, but unpolished for this type of restaurant (and these prices). A couple of examples:

When asked for anchovies for caesar salad " I'll check and see if we have them"
Didn't know the price of the specials
Had to ask for bread
Had to ask that unused wine glasses be removed from the table
Steak was cooked over the ordered Med-Rare, but promptly corrected
Once the new steak was received, the server literally stopped by 3 times in 10
minutes to make sure we were doing okay - enough already!

Shula's is expensive - at $42 for a steak entree, and that is nothing but the meat on a plate - I expect a level of professionalism from the wait staff and would expect that a steak house would get the steak right the first time - and it shouldn't matter that it was a Sunday night. Would not go back based on this experience.

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Thank CincyCher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2013 via mobile

Went to Shila's for breakfast. Was seated & had to ask for water. Took our order and the busboy brought the wife an orange. What she wanted was orange juice. When our order arrived the omelet was good but, the potatoes and onions were COLD. We even had to ask for butter & jelly for the toast. For what we paid it should have been a lot better.

    • Value
    • Atmosphere
    • Service
    • Food
Thank FWL5346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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