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“Too pricey.”
Review of Shula's Steak House - CLOSED

Shula's Steak House
Price range: $31 - $40
Cuisines: Steakhouse
More restaurant details
Restaurant details
Dining options: Reservations
Dining style: Casual Elegant
Description: Shula’s Steak House - Westin Hotel Chicago Northwest has been ranked among the top five steak houses in America since 1991. The atmosphere of the restaurant is a virtual museum of the 1972 PERFECT season of the Miami Dolphins. Our restaurant is built on serving the "best beef money can buy" and serves only Premium Black Angus Beef. All of our steaks feature the SHULA CUT which is center cut, aged to perfection premium black angus beef.
Cincinnati, Ohio
Level 1 Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Too pricey.”
Reviewed October 1, 2012

The food wasn't bad but it was way too expensive for the setting and the service. Five star prices in a three star setting.

Visited September 2012
Helpful?
Thank GolfandGoodLife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

100 reviews from our community

Visitor rating
    29
    33
    27
    6
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Chicago, Illinois
1 review
“Phenomonal food & service!”
Reviewed September 10, 2012

Words can't express the amazing experience my boyfriend & I had at Shula's! We stayed in the Westin for one week and because we heard so many great reviews on Shula's, we had to try it out for ourselves. We were immediately greeted by a lovely hostess who directed us to a nice quiet table. Our waitress was amazing and very friendly, which is not always easy to find nowadays. We had a few questions on the menu and the next thing we knew, we were greeted first-hand by the wonderful Chef Mark! Chef Mark answered all of our questions and then some! The explanation of the amazing food selection and quality was very detailed. The customer service and the food here are equally fantastic! I highly recommend the restaurant to anyone who loves exceptional customer service and fine dining at it's best!

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Michelle E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Virginia, USA
Level 5 Contributor
74 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Always Amazing!”
Reviewed September 8, 2012

I've eaten here multiple times due to frequent business travel to this location. The food is top notch and I absolutely love the lobster bisque!

If yu want outstanding service, great food, and a nice cozy ambience, eat here.

Visited August 2012
Helpful?
Thank gordongekko83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Byron, Illinois
Level 1 Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Nice restaurant”
Reviewed August 7, 2012

Service was great and so was the food and desert. Its also in a nice atmosphere and was not too crowded.

Visited March 2012
Helpful?
Thank Julie119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Level 5 Contributor
79 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“HORRIBLE SERVICE!”
Reviewed July 26, 2012

We had dinner there on a Monday night- for my husband's birthday. They didn't have Prime Rib but it was on their menu. We split the wedge salad but the waiter brought us the entire wedge and an extra plate and we had to divide it up ourselves. I expect that at a fast food place, not a top rated, expensive steak house! My husband ordered his steak medium well. It was rarer than my medium rare steak. That was the last we saw of our waiter. A large group of businessmen on expense accounts came in then and we were totally forgotten. The manager came over and was surprised to hear we had no service. really? We ordered a piece of cake for my husband's birthday and the process was over 30 minutes- so we left. The bill actually had the cake on it... took another 15 to get the right bill. ugh! Would not return. Ruth's Chris is so much better and the services is equal to the quality. Give a pass to Shulas!

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank chicagofan66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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