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“Can't wait to come back!”

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Eaglewood Resort & Spa
Ranked #2 of 5 Hotels in Itasca
Certificate of Excellence
GreenLeadersSilver level
Reviewed May 21, 2014

We were recently in town for a wedding and booked a one night stay here on recommendation from a friend. The reception desk was very helpful in making special check in arangements to accomodate my schedule. The property was very attractive and the whole place has a modern yet connected to nature feel. We were fortunate to have a balcony with a golf course view which helped to make it feel further isolated from the city. The room was clean and appeared to have been recently (1-2 years) renovated. Our only regret is that there was not time during our stay to take advantage of all this place has to offer. We did not have a chance to enjoy the spa, golf course, fire pit on the patio, restaurant, etc. I think I even saw a sign for an indoor pool and bowling alley. We are alreading planning on coming back soon for a "getaway" just to be able to enjoy all the amenities.

Room Tip: Try to get a golf course facing room if possible.
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  • Stayed: May 2014, traveled as a couple
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Thank Joe K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam K, Manager at Eaglewood Resort & Spa, responded to this reviewResponded May 29, 2014

It was truly a pleasure to accommodate you while in town for the wedding! Thank you for taking the time to share your impressions of Eaglewood Resort & Spa. Our resort does offer a sky-lit indoor pool with sun deck and a six-lane bowling alley! We look forward to welcoming you back so you can enjoy everything we have to offer. We hope to see you soon.

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301 - 307 of 606 reviews

Reviewed May 21, 2014

Everything was great to check in (early) and getting us back as forth to the train and the food. We met a great server name Steve. He gave us ideas and places to go. Made sure we felt like part of the family. Plan on going back next year. Thanks!!

  • Stayed: May 2014
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Thank Tas4613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam K, Manager at Eaglewood Resort & Spa, responded to this reviewResponded May 29, 2014

We are happy to learn that our staff made you feel right at home during your visit at Eaglewood Resort & Spa. It is wonderful that you enjoyed such a peaceful getaway and that our staff could help direct you to the best places to go in the area. All of us here are looking forward to your next visit.

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Reviewed May 20, 2014

We stayed at the Eaglewood Resort & Spa for 3 nights. My sister had her wedding there. The service is outstanding. Every staff member we encountered was friendly and quick to ask if we needed help. We stayed in a Junior Suite which offered plenty of room for our family of four. My kids especially liked the bowling alley and swimming pool. The view of the golf course is gorgeous! The adults enjoyed hanging out at the fire pit in the evening. The wedding was amazing! The food was outstanding, service friendly & outstanding, facilities were excellent. I can't say enough wonderful things about Eaglewood!!!!

  • Stayed: May 2014, traveled with family
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Thank Cindy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam K, Manager at Eaglewood Resort & Spa, responded to this reviewResponded May 29, 2014

We are truly delighted to learn that your experience at Eaglewood Resort & Spa was a pleasant one. We are committed to providing incomparable service and appreciate your kind compliments regarding our food, service and facilities. It was an honor to accommodate you for the wedding and we are thrilled that everything met your expectations. We hope you'll choose to stay with us again.

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Reviewed May 16, 2014

We stayed at this "resort" for our friends wedding and was very dissapointed. Damaged furniture in our rooms. Our balcony had no view and had standing puddles of water. Very unorganized wedding layout. We were herded like cattle, up and down, room to room for each event. Restrooms were far from the reception tent and there was no lighting to guide our path at night. Housekeeping staff knocked early in the morning to see if were still there. We got a "discounted" rate for our friend's wedding and it was not worth it at all. I would have rather driven home after the wedding and saved our money.

Room Tip: Long hike to the elevators.
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  • Stayed: May 2014, traveled with friends
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Thank kori s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam K, Manager at Eaglewood Resort & Spa, responded to this reviewResponded May 20, 2014

Thank you for taking this time to share your concerns with us, as we rely on our guests to let us know how we are doing and where we can improve. Please allow us to convey our sincere apologies for your recent experience. While it is regrettable to know that our usual high standards of service were not evident during your stay, we greatly appreciate the feedback that you've provided for us. As we continue to make the necessary improvements to our property, we hope you will allow us another opportunity to welcome you again.

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Reviewed May 16, 2014

Margret, Bina and Deny, members of the dining staff, provided exceptional service during my two week business trip at the Eaglewood Resort. They were all personable and approachable which made attending breakfast and lunch very enjoyable.

  • Stayed: May 2014, traveled on business
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Thank LaRon Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam K, Manager at Eaglewood Resort & Spa, responded to this reviewResponded May 20, 2014

We are certainly happy to know you enjoyed the friendly and attentive service of our dining staff. We greatly appreciate your review and kind recognition of our team and hope you will plan another stay at Eaglewood Resort & Spa sometime in the near future.

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Reviewed May 13, 2014

My family and I visit the Eaglewood every year for spring break, and I would have say that this was the best trip yet! Kara helped us out with our accommodations and was very helpful throughout the process of booking the room.

  • Stayed: March 2014
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Thank Pomalley3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam K, Manager at Eaglewood Resort & Spa, responded to this reviewResponded May 20, 2014

Thank you for your review and continued loyalty to Eaglewood Resort & Spa! I look forward to passing along your kind sentiments to the specific staff member that you've mentioned. We are very happy to learn that we were able to exceed all expectations and we hope you'll continue to stay with us in the future.

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Reviewed May 1, 2014

I went to a conference in this hotel and the staff there are truly superior. The beds were super comfortable and the rooms were nicely sized. Wifi was blazing fast and was strong throughout the resort. Safwat the concierge did an awesome job and went out of his way to help me get a famous Portillos Italian beef sandwich!!

  • Stayed: April 2014, traveled on business
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1  Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam K, Manager at Eaglewood Resort & Spa, responded to this reviewResponded May 7, 2014

It is our goal to provide superior service for each and every one of our guests. We are happy to know that our staff was able to provide a consistent high level of service throughout your stay. Our staff is certainly our greatest asset and I look forward to sharing your kind words of praise with our team. We hope to welcome you back to the Eaglewood Resort & Spa.

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Additional Information about Eaglewood Resort & Spa

Address: 1401 Nordic Rd, Itasca, IL 60143-2499
Phone Number:
Location: United States > Illinois > DuPage County > Itasca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Itasca
Price Range: $119 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eaglewood Resort & Spa 4*
Number of rooms: 295
Official Description (provided by the hotel):
Upscale accommodations, luxurious amenities, technologically advanced conference facilities. Golf course and wellness spa. Newly renovations spacious, mission style guestrooms with mellow golds, deep reds and rich greens used throughout. ... more   less 
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Also Known As:
Eaglewood Resort & Spa Chicago Hotel Itasca
Eaglewood Resort And Spa Chicago
Eaglewood Hotel Chicago
Eaglewood Hotel Itasca
Eaglewood Resort And Spa Itasca Il

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