We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A solid chain restaurant”

Red Robin Gourmet Burgers
Ranked #59 of 109 Restaurants in Hoffman Estates
Cuisines: American
Restaurant details
Marengo, Illinois
Level Contributor
85 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“A solid chain restaurant”
Reviewed March 4, 2014 credit card Amex Card Member Review

This location is always good. The staff is friendly, the food is right on and quick. If you've been to one before you know what to expect. If you haven't, it's a good chain, on par with the other big name chain restaurants.

Visited February 2014
Helpful?
Thank Ruth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

32 reviews from our community

Visitor rating
    7
    12
    8
    3
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Schaumburg, Illinois
Level Contributor
60 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
“Won't be back”
Reviewed June 11, 2013

Went to this location for the first time last week and won't return. They will not cook burgers rare or medium. They say it is a health dept. law that everything must be cooked medium well or well. For me that makes the burger dry and tasteless. I'll go across the parking lot for my medium rare burger.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank kilkee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
51 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Love Red Robin, but not this location”
Reviewed March 26, 2013

I love Red Robin, but this location was lacking the service that I’ve had at other locations. We were starving and decided to grab a bite before we hit the road again and why not stop at one of our favorite burger places!? It was a first time experience for two in our group, so we were excited to show them a good time. Unfortunately, our waitress was less than average. When she greeted us she seemed to be tired and treated us like we were an annoyance. She hardly gave us any eye contact and also seemed to have been somewhere else, like she was daydreaming or something. Service was slow, but the restaurant was pretty busy. I ordered a Caesar Chicken Wrap with a side of mac ‘n cheese which was pretty good, however, the mac ‘n cheese was a little too cheesy for my liking. Everyone else in the group seemed to be pretty satisfied with their meals. Overall, our experience was average and will continue to go to Red Robin’s because I love the food.

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank JEANDERSS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palatine, Illinois
Level Contributor
67 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Great Burgers”
Reviewed January 19, 2013

The service is always good & the food is affordable. If you are looking for a good burger, chicken sandwich or even onion rings or nachos, this place is consistently good.

Try It & You Won't Be Disappointed!

Visited January 2013
Helpful?
Thank jet8IL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
30 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Order at the bar and take home...Unless its your birthday”
Reviewed November 9, 2012

This place is a bit chilly inside and you can't eat there without the staff singing happy birthday at least 3-4 times. We order take out and pick up to go. Food is still good.

Visited November 2012
Helpful?
Thank Amerisam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Red Robin Gourmet Burgers also viewed

South Barrington, IL
 
Hoffman Estates, IL
Hoffman Estates, IL
 

Been to Red Robin Gourmet Burgers? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing