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“My Second Home”

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Chicago Marriott Northwest
Ranked #4 of 9 Hotels in Hoffman Estates
Certificate of Excellence
Reviewed July 14, 2012 via mobile

I stayed here over 40 nights a year for my job and they take great care of you! Concierge level breakfast and snacks are good but not as elaborate as some hotels.

Ask for a corner room and if you stay there frequently, as many people do, you can leave a bag of extra things with the conceriege. That way you can travel lighter and know you have some backup items.

  • Stayed: August 2011
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Thank Bubble_Toes75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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218 - 224 of 281 reviews

Reviewed July 5, 2012

Three of us travelling on business to the same meeting had three different experiences @ the Hoffman Estates Marriott Northwest. One of us found her bathroom covered in water from an overflowing toilet @ 3:00 am, which she ended up cleaning up herself.

Another arrived @ 1:30 am after a long, late flight in, with a reservation, and was told that he had no reservation and there were no rooms; 30 minutes later just standing there with no other options, the desk said they did have a room after all for him.

I arrived in the afternoon and asked for a "quiet room" and was put in a room next to the laundry.

Breakfast was good but expensive. There are better places to stay in this area; not your traditional Marriott.

  • Stayed: June 2012, traveled on business
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3  Thank NeuroscienceYogi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2012

Upon arrival, front desk staff was very friendly and warm.They are wonderful at their jobs! We were given a nice quiet room on the top floor which was absolutely perfect...UNTIL 8:30am the next morning. Housekeeping knocked on the door and we told them we were sleeping and to return later. Then, the woman began to vacuum outside of our door and hit the door several times with the vacuum. Hence, we DID get up and get showered sooner than we would have normally gotten up. We felt it was VERY rude and maybe it was her way of getting us moving so that she could clean our room. Not sure,but either way it was disappointing.
We utilized the pool on the evening we stayed here, but it seemed that the water was not heated. It was very cold and my husband and I could only tolerate about 5 minutes. We couldn't stop shivering, so we had to get out and return to our room. This part was disappointing as well, as we had looked forward to a relaxing swim prior to retiring to our room to order room service.
We ordered room service that evening and the sandwiches and desserts were very good. The server who brought them to our room was OUTSTANDING! He does an amazing job and is extremely polite.
Overall, the hotel itself is beautiful. Sadly, we were using this stay as an overnight escape from home and were awakened rudely in the morning. We were disappointed to encounter a few frustrating issues.
On a side note, the bedding in Marriott hotels is always cozy and comfortable! Love that!

Room Tip: Top floor, end of hallway is nice and quiet
See more room tips
  • Stayed: June 2012, traveled as a couple
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Thank sochula71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2012

Clean, comfortable rooms. Walking distance to many restaurants and good shopping near by. Friendly staff, easy free parking, nice pool area.

  • Stayed: June 2012, traveled on business
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Thank re3ver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2012

The Marriott Chicago Northwest is a hotel that executes well on everything that you expect from a Marriott Hotel. The staff is friendly and well-trained. And the hotel is fresh, roomy, comfortable, and quiet. I especially like the bright, wide hallways and the space available in both the bedroom and the bathroom. Everything was state of the art and everything worked.

  • Stayed: June 2012, traveled with family
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Thank nrstycz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2012 via mobile

First, the staff here is amazing! Very attentive and friendly and genuinely seem to appreciate your business. Rooms are nice size with comfortable beds and very clean. Great location, lots of food and shopping nearby and easy to get to from the airport.

  • Stayed: May 2012
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Thank chgotrvlr71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2012

Typical very nice Marriott. For dinner go to Cooper's Hawk Winery and Restaurant nearby.

  • Stayed: June 2012
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Thank atlblond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chicago Marriott Northwest

Address: 4800 Hoffman Blvd, Hoffman Estates, IL 60192-3722
Phone Number:
Location: United States > Illinois > Hoffman Estates
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Hoffman Estates
#2 Romantic Hotel in Hoffman Estates
Price Range: $107 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago Marriott Northwest 3.5*
Number of rooms: 291
Official Description (provided by the hotel):
hotels near schaumburg, IL Chicago Marriott Northwest is a top choice among hotels near Schaumburg, IL. Our accommodations sit in the upscale suburb of Hoffman Estates, close to Schaumburg, Sears Centre, and Elgin Public Museum. Stay with us at Chicago Marriott Northwest and experience the pleasure of our business and leisure hotel. Our guest rooms provide flat-screen TVs, desks, coffeemakers, and Wi-Fi (for a fee). All public areas of our hotel feature free wireless Internet. Inn our upgraded accommodations, you will find pull-out sofas, mini refrigerators, wet bars, and whirlpool bathtubs. Our upgraded hotel rooms also offer access to a private lounge, where you will receive free continental breakfast each morning and complimentary appetizers every evening. Parking is free at our hotel, we offer an on-site bar and restaurant, and our hotel boasts an indoor pool and fitness center. If you are looking for hotels close to Schaumburg, IL that provide meeting venues, speak to us about hosting your meeting in our 14,000 square feet of event space. Chicago Marriott Northwest also offers a business center. ... more   less 
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Also Known As:
Chicago Marriott Northwest Hotel Hoffman Estates
Marriott Hoffman Estates
Hoffman Estates Marriott
Marriott Hotel Hoffman Estates

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