My friends and I stayed here after a wedding. Right when we got to the hotel, we were greeted by Patrick and Felicia. They are the best hotel staff I have ever had. We were able to get a free shuttle to the Seville for the reception and they even lined up a taxi for us to get back for free! My friend brought a wedding gift into the hotel to wrap and asked Felicia for tape. She provided the tape and actually did the wrapping for him! I've read over the negative reviews, but it sounds like a lot of that was during a renovation. The room we were in was updated, clean, and comfortable. It was surprising to see a cooktop with lots of pots and pans as well. Because it was a quick stay, we didn't use the gym, pool, or other facilities, but the rest of the hotel looked great. Would stay again!
You are the best guest a hotel can get!!
When are you coming back??? We are so happy to hear that Patrick and Felicia were able to contribute to your stay. I want to personally thank you for helping me find my new present wrapper, just in time for the holidays!! The full kitchen is an added bonus to our property. All of our rooms come fully equipped for a quick midnight pizza snack or a five course gourmet meal for a group. The dishwasher is a plus for either.
Congratulate your friends for us on their marriage and come back as soon as you can.
Your Dedicated Hawthorn Team