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“Pleased with sevice”

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Hawthorn Suites by Wyndham Chicago Hoffman Estates
Ranked #7 of 9 Hotels in Hoffman Estates
Reviewed March 19, 2013

While pleased with the room and the rates, we found the staff to be helpful, friendly, and accommodating. A special thanks to Felecia and John at the front desk who went above and beyond in helping us with problems.

We recommend the Hawthorn Suites without reservation and will certainly stay there the next time we are in the areal.

  • Stayed: March 2013, traveled with family
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Thank Jack R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Demi B, Manager at Hawthorn Suites by Wyndham Chicago Hoffman Estates, responded to this reviewResponded March 25, 2013

It was a pleasure to have you as our guest. Also, we thank you for taking the time to fill out this survey. Felicia and John were extremely happy to hear that you enjoyed your stay and hope to see you again in the near future. Please do not hesitate to contact us with any further reservations requests.

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436 - 442 of 480 reviews

Reviewed March 19, 2013

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank John K
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Demi B, Manager at Hawthorn Suites by Wyndham Chicago Hoffman Estates, responded to this reviewResponded March 25, 2013

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Reviewed March 19, 2013

The experience was wonderful. Hawthorn is my friends & family new getaway spot. Rooms are great with the best prices. Staff was extra professional & courteous. Stay 2 days & Oscar & kristen made my family feel like royalty n a sense.clean & spacious rooms with everything perfectly located. . Definitely my 1st choice anytime I need 2 getaway. Hated 2 leave such a wonderful place & outstandingly gracious hotel staff.... prices , amenities , comfort , staff like Kristen & Oscar will be my family's main reason 4 many visits back......

  • Stayed: March 2013
    • Value
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Thank wilsontt3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Demi B, Manager at Hawthorn Suites by Wyndham Chicago Hoffman Estates, responded to this reviewResponded March 25, 2013

We appreciate your feedback and we appreciate you as our guest. Kristen and Oscar were extremely happy to know that their efforts in making your stay a success, paid off in the end.
We look forward to seeing you again in the near future.

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Reviewed March 17, 2013

  • Stayed: March 2013, traveled solo
    • Value
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank Shawn M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Demi B, Manager at Hawthorn Suites by Wyndham Chicago Hoffman Estates, responded to this reviewResponded March 19, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 12, 2013

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Melissa S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Demi B, Manager at Hawthorn Suites by Wyndham Chicago Hoffman Estates, responded to this reviewResponded March 19, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 12, 2013

  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Debbie K F
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Demi B, Manager at Hawthorn Suites by Wyndham Chicago Hoffman Estates, responded to this reviewResponded March 19, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 12, 2013

The room was fine but unremarkable, The public area was nearly noexistant. I couldn't figure out what was playing on TV other than scrolling through the channels.

  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Jay Larry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Demi B, Manager at Hawthorn Suites by Wyndham Chicago Hoffman Estates, responded to this reviewResponded March 19, 2013

Mr. Larry,

We hope you enjoyed your trip and we are happy that you chose us. Hawthorn Suites is experiencing improvements and we will make sure to take your comments and suggestions in consideration when our renovation team meets. We appreciate our guests and want to offer the best product there is where you are able to enjoy your time away from home.

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Additional Information about Hawthorn Suites by Wyndham Chicago Hoffman Estates

Address: 2875 Greenspoint Pkwy, Hoffman Estates, IL 60169-7202
Phone Number:
Location: United States > Illinois > Hoffman Estates
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Hoffman Estates
Price Range: $66 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Chicago Hoffman Estates 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
The Hawthorn Suites by WY Chicago Schaumburg is located in the heart of the Schaumburg Business District. At Hawthorn Suites by WY Chicago Schaumburg, we put amenities where they count: in your room Thanks to the addition of a FREE Hot Buffet Breakfast and a $2 million total hotel renovation completed in October 2013, guests will experience exciting upgrades within our spacious suites including new carpet, fresh paint, updated artwork, improved lighting, modern bed toppings, granite countertops in the full kitchens, flattop stoves, cherry and granite bathroom vanities, oversized back-lit bathroom mirrors, rounded shower rods for extra space, and spa quality soaps and lotions. The property also features a newly added 500 sq. ft. breakfast area and lounge where our enthusiastic staff serve full hot breakfast buffets and evening manager's receptions. Next to the our free guest laundry area is our completely renovated exercise room that features new flooring, lighting, mirrors, equipment and a motivating mural. But before you even check in at the contemporary front desk in our new lobby or visit our fully-equipped business center, you will be welcomed by the upgraded landscaping, resurfaced parking lot, and freshly painted building exterior. Our location is a perfect choice for both business and leisure travelers. We are located near major highways, minutes from O'Hare Airport, Chicago, Woodfield Mall, Ikea, Medieval Times, Schaumburg Flyers and the Willow Creek Church. The area is also home to such businesses as Motorola, Zurich, Texas Instruments, Verizon, IBM and many more. There is no greater place to be for the finest in dining, shopping and entertainment; with all of these minutes away, you can be assured of comfort and access to the best of Schaumburg. Hawthorn Suites by WY Chicago Schaumburg is located near major expressways, downtown Chicago,Sears Tower, Wrigley Field and Navy Pier. ... more   less 
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Also Known As:
Candlewood Suites Chicago-Hoffman Estates Hotel Hoffman Estates
Candlewood Suites Hoffman Estates
Candlewood Hoffman Estates
Hoffman Estates Candlewood Suites

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