This hotel picks up from O'Hare, which can be quite convenient...only when they came to pick me up, they did so in an unmarked van. As such, I was unnecessarily waiting for them and vice versa for about 20 minutes only though we were only feet away from each other. Not the best way to start a trip, but the driver was very pleasant and even took me to the rental car agency instead of the hotel.
My wait to check in was definitely longer than usual because there were several people ahead of me and only one person at the desk. The room itself was fine—clean, working fridge, cold A/C, LG flatscreen. Good ice machine and OK snack vending in the hallway, but no drink vending anywhere to be found.
Parking lot is adequate. Unlike most Best Westerns, they don't offer free breakfast, so I didn't bother eating there.
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- Also Known As:
- Best Western Plus Chicago Hillside Hotel Hillside
- Best Western Hillside
- Hillside Best Western