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“Great Hotel, Great Value, Friendly Staff, Convenient Amenities, Close to UL”

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Courtyard Chicago Highland Park/Northbrook
Ranked #1 of 1 Hotels in Highland Park
Reviewed October 31, 2013

I have been there many times and will keep going back. The rooms are clean and well appointed. I could not ask for anything more. They have earned my repeat business. Internet is fast. They have a great little store with decent Sandwiches. Denny's is down the street. That's better for breakfast than their little in-house deal, which is overpriced since it was renovated the lobby.

Room Tip: It's all good. I've never been disappointed.
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  • Stayed: May 2013, traveled on business
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1  Thank Serious_Neatfreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh D, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this reviewResponded November 4, 2013

Dear Serious_Neatfreak,

We appreciate the kind words that you posted regarding our hotel. I am happy to hear that we have earned your business and that you continue to enjoy your stays with us.

Regards,

Josh Dierker

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87 - 93 of 108 reviews

Reviewed October 7, 2013

This is a great "bang for the buck" stay. The rooms are large, the beds very comfortable. The facility is clean throughout. Couldn't ask for a friendlier or more helpful staff. It's a shame the Bistro doesn't stay open longer as the food is quite good for bar shacks and the counter folks are delightful The beer and wine cooler is always accessible and the prices are quite reasonable. The motel boasts a shuttle that will transport up to a half dozen miles and is available on call for return to the motel. I recommend this motel to anyone who needs a mellow lay-over in the HP area.

  • Stayed: October 2013, traveled as a couple
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1  Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh D, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this reviewResponded October 9, 2013

Dear John W,

We appreciate you taking the time to write such a great review on the hotel! I am happy to hear that you were able to enjoy many of the amenities of our hotel.

I look forward to your future visits.

Regards,

Josh Dierker

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Reviewed September 4, 2013

We stayed at this hotel on 08/17/2013. This hotel is wonderful in itself, but it's also the best to stay at for a Ravinia evening. The hotel provides a convenient shuttle to and from Ravinia. How convenient is that? The Courtyard was remodeled recently and has a urban décor. It was clean and had a great feel to it. An employee who was done with her shift checked us in along with Sharee. Both ladies were most friendly and professional. They made us feel welcomed and wanted which is how we all like to feel. Great hotel, location, and employees!!!!

Room Tip: Just ask!!!
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  • Stayed: August 2013, traveled as a couple
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1  Thank 630carol0903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh D, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this reviewResponded October 7, 2013

Dear 630carol0903,

Thank you for the great review! We are glad to hear that you were able to take advantage the amenities and services that the hotel has to offer for our guests. I am also pleased to hear that you had such a great experience with our associates and will definitely pass the comments on to them. We take great pride in the level of service that we provide and are always happy to hear how it makes an impact on our guests.

Regards,

Josh Dierker

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Reviewed September 1, 2013 via mobile

I stayed at this hotel on a date night with my husband and had tickets to a concert at Ravinia. From the moment of my arrival to our departure, the staff was amazing. When we arrived, Abby at the desk was so welcoming. The staff knew that this was a special occasion and we were upgraded to a suite and there was a lovely bottle of wine in the room when we entered. The newly renovated rooms were beautiful as well.

We took the shuttle over to Ravinia and the driver was so nice. He was very informative about Ravinia and where the shuttle is going to pick up. When the concert ended there were many people coming back and they ran 2 shuttles and were so quick and efficient. When we got back to the hotel, the atmosphere in the bistro was so much fun. The front desk and the restaurant staff were very attentive and interactive with all the guests.

I would suggest this hotel to everyone. They made our weekend a fabulous one.

  • Stayed: August 2013
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Thank Amie_Wilkerson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh D, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this reviewResponded September 2, 2013

Dear Amie505,

Thank you for the great review. We are glad to hear that you and your husband had such a wonderful visit to the area and were able to enjoy the Ravinia Festival this season.

We can’t wait to have you both back on your next visit to the area.

Regards,

Josh Dierker

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Reviewed August 2, 2013

5 of us stayed in the one bedroom 2 room suite. Girls night out at Ravinia. The room was perfect, plenty of room - 2 double beds and a pull out sofa. Let us check in a little early so we had time to freshen up. We took the shuttle to Ravinia and got there in plenty of time, the only negative was that the driver wouldn't help us with our coolers, etc into the van. We're all in our 50's and in good shape, we handled it, but thought it was odd he just watched us ( common courtesy?). He lost out on a good tip. Other than that it was a perfect stay. After the concert we sat outside in the courtyard under the stars. Really nice outdoor furniture with cushions. Nice landscaping, very peaceful. Perfect ending to a perfect night. Definitely recommend. We'll be back next year!

  • Stayed: August 2013, traveled with friends
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2  Thank krush0321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh D, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this reviewResponded August 13, 2013

Dear krush0321

I am glad to hear you had such a wonderful stay here during your girl’s night out to Ravinia. In addition, thank you for the feedback regarding the short fall in service with the shuttle. We take pride in the level of service we provide to our guest and will definitely make the improvement in this area as well.

We look forward to seeing you next year!

Regards,


Josh Dierker

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Reviewed July 25, 2013

If you happen to be involved in events @ Ravinia this is the best. Great staff will get you to Starbucks if they have time and they know how to take care of small groups. If you have a bus- parking is right there in front. Just been completely refurbished to, to me at least, it's brand new.

Stayed: July 2013, traveled on business
Thank Hudtm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh D, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this reviewResponded July 31, 2013

Dear Hudtm,

Thank you for the wonderful comments. We are very proud of the service we provide to our guests as well as the new look our hotel received this past year.

Regards,

Josh Dierker

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2013

The service we received from the moment I checked in was very professional and with lots of smiles. Everyone from the breakfast crew, cleaning to the shuttle service was very friendly. Our room was clean and comfortable. Only downside was their hottub was out of service and the letter posted by it didn't state when it would if ever be opened. We stayed here while we attended a concert at the Ravinia Festival and the shuttle service rocked!! You can load all of your goodies up in back and they get you there safe and sound.

  • Stayed: July 2013, traveled with family
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1  Thank thums092395
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh D, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this reviewResponded July 17, 2013

Dear thums09395

Thank you for the great review. Service is a top priority to the entire staff at the hotel with every guest that comes through our door. I am also pleased to hear that you were able to take advantage of the hotel and the shuttle service to Ravinia.

We are currently starting the process of renovating the pool and hot tub area of the hotel. We are excited about the changes and new features that it will offer to our guests by the end of summer.

Regards,

Josh Dierker

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Chicago Highland Park/Northbrook

Address: 1505 Lake Cook Rd, Highland Park, IL 60035-4416
Phone Number:
Location: United States > Illinois > Lake County > Highland Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Highland Park
Price Range: $102 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Highland Park/Northbrook 3*
Number of rooms: 149
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Also Known As:
Courtyard Chicago Highland Park/Northbrook Hotel Highland Park
Courtyard Highland Park
Highland Park Courtyard
Highland Park Marriott

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