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“This is an excellent courtyard” 5 of 5 bubbles
Review of Courtyard Chicago Highland Park/Northbrook

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Courtyard Chicago Highland Park/Northbrook
Ranked #1 of 1 Hotels in Highland Park
Dayton, Ohio
Level Contributor
126 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“This is an excellent courtyard”
5 of 5 bubbles Reviewed May 12, 2013

This is definitely one of the better courtyards that I have stayed at. The lobby and rooms seem to be recently renovated, and the staff were very friendly.

My whole family thought breakfast at the "bistro" in the lobby was good.

The hotel is very clean overall. My room was facing the center courtyard--so I couldn't hear any traffic.

I would highly recommend this hotel to others if they need a hotel in the area.

  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AndrewBVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh D, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review, May 14, 2013
Dear AndrewBVA,

Thank you for staying with us at the Courtyard Highland Park. I am pleased to hear that you enjoyed your stay with us in our newly renovated hotel. We pride ourselves in giving the best possible service to our guests and we look forward to seeing you again in the near future.

Regards,

Josh Dierker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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97 reviews from our community

Traveler rating
    32
    35
    24
    3
    3
See reviews for
28
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27
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Any
English first
Reykjavik, Iceland
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed April 22, 2013

i have stayed here several times and it is okay. nothing special, but adequate. The food is terrible. this is a fine hotel for family events and business occasions. there is a pool here as well. there is a good deli down the road called maxs.

  • Stayed August 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank promo_jake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh D, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review, April 26, 2013
Dear promo_jake,

Thank you for staying with us at the Courtyard Highland Park. Since your stay in August of last year, we have renovated the entire hotel and have upgraded many of our amenities. One amenity is Bistro which has given our guests a great option for fresh made food for both breakfast and dinner. We look forward to having you again so you can enjoy our new hotel.

Regards,

Josh Dierker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan, USA
Level Contributor
73 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

They have renovated the hotel and it looks lots cleaner and more modern. The staff can't be nicer or more accomodating. The new "bistro" in the lobby is adequate (not fine dining but fine just the same). OK for a snack and breakfast.
They have a van service that goes w/in a 5 mile radius of the hotel so if you need a lift to the office or to a mall, it's a great service.

Room Tip: Chose a room AWAY from the freeway/highway. The noise will keep you up at night
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Anne_Pereira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh D, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review, April 9, 2013
Dear Anne_Pereira, thank you for staying with us and the great review on the service here at the hotel. I am glad to hear that you enjoyed your stay with us and were able to experience the new Bistro. The Bistro has been a great addition to the hotel, allowing us to expand or offerings to a dinner and bar service in the evenings in addition to our regular breakfast menu. We look forward to your next stay with us.

Regards,

Josh Dierker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North America
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed April 5, 2013

I stayed here from March 18 to 23. A very nice hotel. Room comfortable and nicely decorated. Bathroom and shower great. Free internet. When I took a taxi to the hotel from the airport, they gouged me (cost about $65, something about being out of Chicago). Going back to Ohare, the cost was almost half (suburban transport). On the ride to the hotel I was a bit worried about concrete overshoes.

Lotsa dinner food options at a reasonable price available at the hotel as well as breakfast options. There is a gas station/quick stop behind the hotel (right out the back door), easy to get to that has cheap pop, hot dogs and other junk food, I used this too. Also, giant, long walk outside malls adjacent to the hotel (one requires a run across a busy street, even when the traffic light is in your favor).

The big attraction to this place is its proximity to the Chicago Botanic Garden. A wonderful place, look it up. The hotel provides transport to the Garden.

In short, this is one of the nicest and most comfortable places I have stayed over many years of travelling for business.

I specifically asked for a room on the upper floor (three levels), looking away from the courtyard. Many of the rooms overlook a courtyard, which I would not like. Although a hugh freeway was outside my window, it didn't bother me. I could see the sun rise and see real light.

Anyway, staying here was a nice experience and recommend it highly.

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh D, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review, April 8, 2013
Dear Islandsss, thank you staying with us and the wonderful feedback about our hotel. We are happy to hear that you were not only able to experience our hotel but the surrounding areas as well. As the warmer weather approaches, the Chicago Botanic Gardens becomes a beautiful place to visit as well as the Ravinia Festival just down the street from there. As far as the taxi from the airport, please feel free to call the hotel the next time you fly in so we can help arrange transportation that has a flat rate from the airport. We look forward to having you back again in the future.

Regards,
Josh Dierker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irwin, Pennsylvania
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed February 22, 2013

Room was clean and bathroom looked newly remodeled.
Was convenient to the location we were visiting.
Nothing special at this hotel compared to one we recently stayed in Queens New York.
complimentary Newspaper in lobby. No complimentary drink or coffee in lobby even though it was stated in room info --only room coffee - yuck

Room Tip: we were located on the third floor didn't hear any noises.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Goonlips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh D, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review, April 8, 2013
Dear Machaela P, thank you for staying with us at the Courtyard Highland Park. I am happy to hear that you were able to enjoy our newly renovated rooms and lobby. We just finished updating all of our rooms and the lobby in December of this past year. I also appreciate the feedback regarding the in-room coffee. We value this feedback and now have complimentary coffee in the lobby during the mornings in addition to our Starbucks coffee and drinks that are offered at the Bistro.

Regards,

Josh Dierker
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed February 17, 2013 via mobile

Stayed 4 nights at a great rate. Plusses are location and the staff at this hotel-very friendly and efficient. The dining area has limited selections but the food was really good. Breakfast is made to order, hot and delicious. Downside--The rooms are clean but nothing special, and even with earplugs I couldn't block out the hallway noise thru the paper thin walls. Try not to get first floor. All in all, for the price it really is a good choice and I will stay there again.

Stayed February 2013, traveled solo
Helpful?
1 Thank Rob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Chicago Highland Park/Northbrook

Property: Courtyard Chicago Highland Park/Northbrook
Address: 1505 Lake Cook Rd, Highland Park, IL 60035-4416
Phone Number:
Location: United States > Illinois > Lake County > Highland Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Highland Park
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Chicago Highland Park/Northbrook 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard Chicago Highland Park/Northbrook Hotel Highland Park
Courtyard Highland Park
Highland Park Marriott
Highland Park Courtyard

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