My wife and I were racing to Highland, IL to make a rehearsal dinner for a wedding. After a 5 hour drive from Chicago to Highland we arrived to the hotel, but not before I spilled coffee all over my pants. We had about 20 minutes to make it to the rehearsal as my wife was standing up. Allison at the front desk, checked us in and offered to spot clean and dry my pants as they were my only pair (aside of my suit). She took my pants and made them look great within 13 minutes, leaving us just enough time to make it to the church. She went above and beyond her call of responsibility and I am very impressed with the level of customer service I received that day.
The hotel was also very clean and I would definitely stay there again!
- Official Description (provided by the hotel):
- Located just 30 miles east of downtown St. Louis, off I-70 at exit 24, our Baymont Inn & Suites is within walking distance of several restaurants and shops. Our hotel offers a variety of services including an IL video gaming room, a free hot breakfast buffet, indoor pool, fitness center, guest laundry, and free wifi. All rooms are equipped with a fridge, microwave, hair dryer, coffee maker, iron/ironing board, free local calls, and a personal wake-up call upon request. Consider the hotels conference room for your next meeting or family get-together. Our event coordinators are eager to help you plan the perfect meeting or function. Local industries include: Basler Electric, Eaton B-Line, Highland Supply, The Korte Company, and Trouw Nutrition. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Highland Hotel Highland
- Holiday Inn Highland