I stayed on a Monday night and booked through priceline. The check in process was really great but I was charged for the room again on my CC! I called the hotel and they were very nice about processing a refund but said that it would take 7-10 days to refund! With as much as I travel, I have never heard of it taking such a long time.
The hotel itself is ok but really needs some updating which it is getting in the lobby.
- Official Description (provided by the hotel):
- Newly renovated guest rooms and lobby to provide a safe and enjoyable environment for our guests. We are conveniently located within walking distance of Gurnee Mills mall and many local favorite restaurants. ... more less
- Reservation Options:
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- Also Known As:
- Fairfield Inn Chicago Gurnee Hotel Gurnee
- Fairfield Inn Gurnee
- Fairfield Gurnee
- Gurnee Fairfield Inn