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“Service and Cleanliness Issue's”
Review of TGI Friday's

TGI Friday's
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Ranked #91 of 143 Restaurants in Gurnee
Price range: $21 - $30
Cuisines: American
Good for: Families with children
Restaurant details
Good for: Families with children
Kenosha, Wisconsin
Level 5 Contributor
81 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
“Service and Cleanliness Issue's”
Reviewed November 24, 2013

We were greeted by the Hostess and sat in a booth. All was good until the server (male) came to our table. Not once were we spoken to with a "Sir" or Ma'am". The server did say "cool" "yeah" "ok" and I think a "dude" or two came out. I just don't understand were the training on service and proper dialogue with customers went. As soon as this started of course we looked around and the walls are painted black in the booth area and you can see hand prints, food stains and noticed it appeared un-wiped for several weeks minimum. The food was nothing but typical, quick a little flavor and sadly we didn't finish the appetizer or our meal. On a positive note if you desire to eat just chips that come with the spinach dip you would have a winner. We wont visit again and suggest management begin customer service training and check for cleaning

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank EbonynIvory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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34 reviews from our community

Visitor rating
    7
    14
    6
    5
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Any
English first
Chicago, Illinois
Level 5 Contributor
52 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Always a good time & good food”
Reviewed December 6, 2012

Obviously a chain, but going to any Friday’s is always a safe bet for a good time and good food. The staff at this particular location is always friendly and treats you like you’re a friend. If you’re at the bar, the bartenders are fun and interact with you making it an enjoyable experience. I’ve never had to complain about dirty silverware or dishes and the restaurant/bathrooms are generally very clean. They are always adding new food items to the menu and have great deals on appetizers. Never disappoints!

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank JEANDERSS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois, United States
Level 1 Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“dinner”
Reviewed October 5, 2012

i havent been to tgif in years because i had moved out of the area...our waiter named Joe was supurb, the food was very hot and tasty.i would definitely come again and tell my friends to go too... the bill averaged...with tip...45 bucks..which i felt was very reasonable...the atmosphere is cute, and i like all the windows all around the restaurant..no complaints

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Sandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waukegan, Illinois
Level 3 Contributor
20 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Best of the best”
Reviewed August 17, 2012

We love this place. The bar tenders here have around 10 special drinks not on the menu. My favorite is the Sexy Long Island Ice Tea. Appetizers, steak, ribs, fish, and chicken all so good.

Visited August 2012
Helpful?
Thank TaunaOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mundelein, Illinois
Level 4 Contributor
31 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“I've Had Better”
Reviewed August 15, 2012

The prices here are ridiculous and the food isn't even that great. Honestly, the only thing worth going there for is the drinks. I went there with three other women and we ordered the Chip and Dip Trio and the dips were great but the chips come in this stupid funnel so there ended up only being about ten chips inside. We ended up ordering about 5 or 6 more chip things just to get through the dip. Thankfully they didn't charge us for the extra chips.

Visited July 2012
Helpful?
Thank inlovewithmusic15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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