A group of four of us were staying as a late night check-in. We needed two rooms. Upon paying, we were handed our room cards and told how to get there. We stepped into the elevator, which had a plywood floor, and the trim outside of the elevator was masking-taped up. The pool, which we weren't planning to use, was empty (indoors) and upon arriving to our rooms, the other 2 people used their card to get in their room, and it was already occupied. We proceeded back to the check-in desk where they assigned them another room. The clerk came with us to make sure that one was empty, he went to turn on the lights, and there was no power in that room at all. He then proceeded to give them yet a third room, by this time it is after 2 am and we are all dog tired. The third room was empty. I tried to get back in our room, and the door card no longer worked. He had to take my card (which had previously worked) and reprogram it instead. The rooms were very dated, and there was a recliner in ours that looked like it was from someone's home livingroom (very old and used.) The only plus I had was the shower was hot and had good water pressure, although our friends staying in the other room said the beds were rock hard and had to take cool showers. My reccomendation-there are plenty of other hotels in this area, plan ahead to avoid having to stay at this one!
- Official Description (provided by the hotel):
- Convenient, family friendly,newly renovated, clean rooms, memory foam mattress, only 1000 feet away from six flag Chicago ,no need to spend $25 for parking at six flag.Free wireless internet,Indoor pool,free hard wired internet,free grand breakfast,free parking,cabal t.V.,Hairdryer and iron and ironing board,nearly 14 dining option in walking distance,great location,gurnee mill mall is 1 mile,great lake naval station 6.7.Mile, oversize specious room,off 94 interstate on route 132. ... more less
- Reservation Options:
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- Also Known As:
- Grand Hotel Gurnee