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“rude”

Kawa Japanese Restaurant
Ranked #13 of 65 Restaurants in Grayslake
Cuisines: Japanese, Sushi, Asian, Mongolian
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Dinner, Lunch, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff
Grayslake, Illinois
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“rude”
1 of 5 bubbles Reviewed January 28, 2014 via mobile

rude rude rude. Been there 5 or 6 times and the same rude treatment each time. Get real ! We won't be back.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Truthbetol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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49 reviews from our community

Visitor rating
    21
    16
    7
    1
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Chicago
Level Contributor
138 reviews
86 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
“Good food, Slow Service”
3 of 5 bubbles Reviewed November 28, 2013 via mobile

A groupon and the recommendation of friends brought me here on a busy night. In addition to all you can eat sushi, they have a veggie and meat bar where you can create your own stirfry. After your bowl is filled with your choice of veggies and meat, you take it over to the Mongolian Grill. Even though this was a busy night there was only one chef doing the cooking. He was working very hard but people were standing in line for 15 minutes or more to wait for their food to be cooked. Ordering your Sushi took a long time as well. Because of the slow service and long waits to get food, people at our table often sat for 10 or more minutes without any food while others at the table were eating. It's too bad they don't have a better system for the Mongolian Grill like other restaurants do. At other restaurants you hand your bowl of veggies and meat over to the cook and then you can be seated. It is brought your table when it is done. The entire experience was fair, the food was good, but service on a busy night was poor.

Helpful?
Thank travelnews4U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grayslake, Illinois
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Best sushi in the area”
5 of 5 bubbles Reviewed October 15, 2013

The sushi is delicious, especially the sandwich and the cherry blossom. The mongolian BBQ is also great.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank cjhill2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level Contributor
93 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Surprisingly good for the area!”
5 of 5 bubbles Reviewed September 15, 2013

Kawa is a wonderful addition to the area. The decor is more what one would expect in a Chicago restaurant. Our consistent favorites are the rock shrimp, snow shrimp, and chicken pad Thai. We also have a salad, and each one is delicious, and offers a variety of flavors. We recently had a party and also added the gyoza, fallen angel, paradise roll, and 3 salads. Everyone raved about the food, and they were looking forward to visiting the restaurant for the first time.
Many seem to flock to the buffet or the grill, but as we look at the options, they seem to have been on the buffet table for a while. We stick to the menu.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank karenmcclu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
River Forest, Illoinois
Level Contributor
349 reviews
243 restaurant reviews
common_n_restaurant_reviews_1bd8 103 helpful votes
“Fine Japanese + Mongolian Barbeque in Grayslake, IL”
4 of 5 bubbles Reviewed September 8, 2013

Kawa has a large and varied sushi/sashimi menu, all of which is quite fresh and well prepared and presented. In addition they offer a "Mongolian Barbeque," where the customer chooses from a variety of ingredients - meats, vegetables, noodles, different sauces - and hands it to a chef to fry as you watch. I did not try this, but it was clear that people were enjoying it - including the "all you can eat" aspect it offers. I did have a fine Shrimp Tempura, with five generously large shrimp and more vegetables than one usually gets in a tempura order. My wife had a steak which was delicious and came with many sides as well. One downside is the limited number of Sake choices; they have a Sake menu with a number of options, but in fact they were out of the majority, and had only three choices (none of which appealed). Service is pleasant but a bit slow. But overall, a positive Japanese experience.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Henry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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