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“Comfort Suites Grayslake”

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Comfort Suites Grayslake
Ranked #1 of 1 Hotels in Grayslake
Certificate of Excellence
Mount Vernon, Illinois
1 review
“Comfort Suites Grayslake”
Reviewed June 1, 2013

Entrance to the motel property is a bit confusing and would benefit from better signage / direction. A secondary way in and out would be helpful and increase usage as well.

The staff was very helpful and pleasant as expected. The room was excellent. The bed was very comfortable, the beside amenities like the radio and phone were quality...the sound from the radio was excellent.
The in room mini-refrigerator were also nice.

The shower was very nice with the massage function shower head being a very good touch for a weary traveler.

The breakfast area was very disappointing. The coffee was old, and not worth drinking. I expected it would be hot and fresh and replenished as needed. There certainly did not seem to be a variety of fresh items available. So, we went elsewhere for breakfast.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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147 reviews from our community

Traveler rating
    76
    57
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    1
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Pine Ridge, Florida
Level 6 Contributor
280 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed May 7, 2013

Stayed at the Comfort Suites @ Grayslake, IL for four weeks. They are very nice, rooms clean, breakfast is above average with good selection and the breafast area is super clean and nean all the time. The front desk staff starting with Nicole and the rest are very helpful and kind.Great Job! by all including maintainence and housekeeping.

Thanks for my Temp. home while visiting my Home office for a while

RTG

Room Tip: ASK for a room away from RT 45 Quieter, be careful entering road to make left or U turn very busy in...
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shadow2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 8, 2013

I booked this hotel because I was unfamiliar with the area and it was close to a baby shower I was attending in Grayslake. The staff was friendly and very helpful. The suite was clean, comfortable, and the bed was the most comfortable my husband and I can remember ever sleeping in during a trip. In fact, we ended up purchasing two of the pillows (Comfort Suites offers them for sale because so many guests ask about them). All in all, a great place to stay!

Room Tip: Access to the hotel off of Bellevidere Rd. can be tricky as there is a median that cannot be crossed...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FrequentVacationer11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 25, 2013 via mobile

The staff was courteous and helpful, at all times. I was most impressed with the cleanliness and size of the rooms. Breakfast did not exceed my expectations, but it was quite convenient. The hotel's only shortcoming is the fact that you can only enter it's parking lot, if you are driving south. Overall, I would certainly stay here again.

Stayed March 2013, traveled on business
Helpful?
1 Thank Matt C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level 4 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 18, 2013

We stayed in suites over last weekend March 16 and March 17,2013.
Our group of 50 had an amazing time.
Check in was flawless and fast considering number of people.
Rooms are very clean and comfortable.Bathroom very clean and accessible!
Breakfast very good and tasty!A lot of choices.
Pool area also very clean and fun!

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sonja36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawson, Missouri, United States
Level 5 Contributor
54 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed January 29, 2013

We traveled to Grayslake for a dog show and this hotel was one on the list. It was listed as 1 block from the show site but in reality it was about 2 miles. Check in was great. There were no problems with our pets, just a one time fee. The elevators are quick and large. The suite was just lovely, so roomy and comfortable. Clean, clean, clean. I could find nothing to be unhappy about. We had to stay an extra night due to very bad weather and there were no issues about that either, even getting the special dog show fee for the extra night. Free breakfast, fresh and plentiful. The breakfast room was spotless. Our room was on the "highway" side and there as some traffic noise but nothing disturbing. Parking was easy, even for my oversize vehicle. I wish this hotel were everywhere we go.

Room Tip: If you are noise sensitive, ask for a room away from the highway. Getting into the hotel can be tri...
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CecileT456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortgrayslake, General Manager at Comfort Suites Grayslake, responded to this review, January 31, 2013
Thank you for taking the time to post a review, and thank you for the kind words. As you probably know, all the credit goes to our staff. I get to see their results every day, and it's nice when a guest notices as well.

And thanks for the Room Tip for future guests!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed January 25, 2013

This past week we stayed at the grayslake comfort suites, the staff were amazing, the room was spotless and the layout was amazing. We rented the jacuzzi suite and had previously gone to a hotel in Gurnee often, after our stay here we will never go back. We are now lyal customers to this hotel only, even the breakfast was great, how often does that happen. I was so impressed with everything out this hotel and its tucked away nature made it feel like a real vacation. Thanks Guys!!!!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrandaniOberweis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Grayslake

Property: Comfort Suites Grayslake
Address: 1775 East Belvidere Road, Grayslake, IL 60030
Phone Number:
Location: United States > Illinois > Lake County > Grayslake
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Grayslake
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Grayslake 2.5*
Number of rooms: 108
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Also Known As:
Comfort Suites Grayslake Hotel Grayslake

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