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“Clean, quiet, comfortable”

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Courtyard Chicago Glenview/Northbrook
Ranked #2 of 7 Hotels in Glenview
Certificate of Excellence
Bettendorf, Iowa
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Clean, quiet, comfortable”
Reviewed May 8, 2013

In area for business and hotel was close to my appointment. Had a reservation and check in was very fast. Room was clean, workout room had 3 treadmills and pool area was well kept. Hotel was full, but I never heard any noise from adjacent rooms, hallway or floor above.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natasha J, Manager at Courtyard Chicago Glenview/Northbrook, responded to this review, February 18, 2014
Dear Martin K,

Thank you for you positive rating and review of our hotel. The entire team at the Courtyard by Marriott Chicago Glenview takes pride in the experience we create, and were happy to learn we met your expectations. I am happy to inform you, we are in the final phases of a complete property improvement plan which will include all of our guestrooms and common areas. Should your travels bring you to the area again, we invite you to use our newly designed fitness center and equipment.

Best regards,
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323 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • German first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 7, 2013 via mobile

My husband and I have stayed here many times over the past 7 years. This hotel is very convenient when we are in the city, since we live in the far west suburbs. The hotel is always very clean and the staff has always been accommodating and friendly. Would recommend and stay again for sure.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lmr0114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natasha J, Manager at Courtyard Chicago Glenview/Northbrook, responded to this review, February 18, 2014
Hi Imr0114,

Thank you for being a loyal return customer of our hotel. We were happy to read your review outlining your experience at the Courtyard by Marriott Chicago Glenview. As you already know, our team takes pride in the service we offer and your comments will motivate us more.

We look forward to seeing you return next time.

Regards,
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Normal, Illinois
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 5, 2013

We have stayed here 2 years in a row. Very accommodating, great rate awesome breakfast. When our schedule required the 22 players and 4 coaches/chaperones to leave the hotel before 6:00 am on a Saturday, they called in their breakfast staff to feed us an hour before it was to be served. We anticipated having just rolls and fruit but she prepared EVERYTHING for the girls (eggs, meat etc..) . Saved our school soccer team a great deal of money! Thanks and we will see you next year!

Room Tip: We had 4 players per room with clothes and soccer gear, plenty of room. We had doubles. Chaperones...
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tracy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natasha J, Manager at Courtyard Chicago Glenview/Northbrook, responded to this review, February 18, 2014
Hi Tracy F,

Sports teams are just one more thing we do well at the Courtyard by Marriott Chicago Glenview. Our team takes pride in the experience we create, and were happy to learn our efforts met and exceeded your expectations.

Thank you for being a loyal repeat customer of our hotel and we look forward to being your host again.
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chicago
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 2, 2013

We had a large family gathering and stayed two nights. The rooms and common areas were clean and bright. There is a large comfortable sitting area with a beautiful view of the garden area where we gathered each morning for coffee. Tina and her staff at the breakfast counter were observant, quickly offering additional coffee or whatever was needed. Breakfast is buffet style so this level of attention wasn't required, but was greatly appreciated. Tina has a gorgeous smile and it was clear that she enjoyed her work in ensuring that her guests had a great experience. The rooms and customer service were more than expected; the price is very reasonable. We will return!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fosket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natasha J, Manager at Courtyard Chicago Glenview/Northbrook, responded to this review, February 18, 2014
Dear fosket,

Thank you for taking the time to write a review of your experience with the Courtyard by Marriott Chicago Glenview. We play host to many family gatherings at our hotel, and the team was happy to learn we met your expectations.

Best wishes,
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Sylvania, Ohio, United States
1 review
Reviewed May 1, 2013

We stayed for 2 nights last weekend for a family wedding. Everything was top-notch. The rooms were very nice, very clean as well as the common areas, hallways and the outside courtyard. The breakfast was very good and the waitress very friendly. She welcomed us the next day like we were family. Customer service is obviously important to this hotel.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pam Scott U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natasha J, Manager at Courtyard Chicago Glenview/Northbrook, responded to this review, February 18, 2014
Hello Pam Scott U,

Wedding groups are one of our specialties at the Courtyard by Marriott Chicago Glenview, and we were happy to see your rating and review of your experience. The entire team is driven to provide a clean, comfortable hotel with outstanding service.

Should your travels ever bring you back to the area, I hope you will again select our hotel for your overnight accommodation needs.
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Orlando, Florida
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 20, 2013

I just returned back from staying here for 5 days and 4 nights. Everything was amazingly perfect. The staff was extremely welcoming, and they remembered us as we came in and out, and always asked how our day was, etc. Very nice to feel like friends/family with the staff of a hotel, as that is rare nowadays.
We chose the room that did not have the little kitchen in it, but when I called to request a mini fridge (totally not expecting one without an upgrade charge) they sent it up super fast with no fee!!

The room was very clean. They had plenty of towels, and each day every single thing was refilled & then some when we arrived back to the hotel. The pool was nice & seems heated, very nice that it was indoors. Jacuzzi too!

The drinks & snacks you can buy at the front desk was overpriced, but that is expected at all hotels for the convenience. But just know that there are dozens of awesome restaurants in the area, many of which deliver.

I used the business center multiple times and had no issues with it at all. It is completely free, and you can print as much as you want! The WiFi in the room was perfect as well, and very fast!

Definitely will stay here on my next visit!!

Room Tip: Some rooms have balconies with chairs and faced over the courtyard.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank twhite23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natasha J, Manager at Courtyard Chicago Glenview/Northbrook, responded to this review, February 18, 2014
Hello twhite23,

Thank you for taking the time to rate and review our hotel. The entire team at the Courtyard by Marriott Chicago Glenview is driven to create the perfect guest experience, every time. We find your comments rewarding and motivating.

Thank you again, and we hope to have you visit again in the future.
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New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 13, 2013

Family trip to Glenview to visit relatives.
We were warmly greeted by the lady who checked us in, her name was Sylwia. She was extremely helpful and very professional, recognized a platinum member. She went above and beyond to resolve issues during our stay at the Glenview courtyard.
I had forgotten my phone charger and she offered to take my phone into the office and charge it on her personal charger.
Our TV and door lock was not working , called front desk and again Sylwia was on duty , a very pleasant service person showed up immediately and fixed the problem, she gave us an apology letter and a goodie bag which was a nice touch.
It's always the little things that make a difference!
Our room was comfortable and clean. We loved everything about our stay and were made to feel welcome by all the hotel staff.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natasha J, Manager at Courtyard Chicago Glenview/Northbrook, responded to this review, February 18, 2014
Hi Peter G,

Thanks for rating and reviewing your experience with the Courtyard by Marriott Chicago Glenview. Our entire team is proud of the service we offer and find your comments rewarding. We were all happy to learn our hotel met and exceeded your expectations.

Hopefully we will have an opportunity to be yours host again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Chicago Glenview/Northbrook

Property: Courtyard Chicago Glenview/Northbrook
Address: 1801 Milwaukee Ave, Glenview, IL 60025-4984 (Formerly Courtyard by Marriott Chicago Glenview)
Phone Number:
Location: United States > Illinois > Glenview
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Glenview
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Chicago Glenview/Northbrook 3*
Number of rooms: 149
Official Description (provided by the hotel):
Productivity and leisure have no boundaries at our newly renovated hotel! Eat, drink and connect in our beautifully refreshed state-of-the-art lobby space and outdoor courtyard. With open social spaces and complimentary Wi-Fi throughout the hotel, you can switch seamlessly from an indoor Bistro setting to an outdoor wicker lounge chair with oversized umbrella. Enjoy healthy dining options at the new Bistro by Courtyard or grab something to go from our 24-hour Market. Recharge in the evenings by our courtyard firepit or in your modern guestroom with fluffier pillows, luxurious linens, large work spaces and HD televisions. Unwind in our indoor swimming pool or whirlpool after meetings or sightseeing. Conveniently located 15 minutes from O'Hare International Airport and 30 minutes from Midway Airport, the Courtyard by Marriott Glenview is close to Allstate, Kraft, ITW, CVS/Caremark and Chicago Executive Airport and much more. ... more   less 
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Also Known As:
Courtyard By Marriott Chicago Glenview Hotel Glenview
Courtyard Glenview
Glenview Marriott
Glenview Courtyard
Courtyard Chicago Glenview

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