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“Average or Below”
Review of BurgerFi

BurgerFi
Ranked #27 of 166 Restaurants in Glenview
Description: Your local BurgerFi isn’t some industrialized fast food giant. They were started in a gourmet kitchen, by gourmet Chefs. Not knowing fast food, the back of the house is built to be less burger joint, more five-star restaurant. When they needed a sauce, the Chefs didn’t call a food supplier. They started chopping. Mixing. Cooking. Making better choices. BurgerFi is better to people: serving only the finest natural, certified angus burgers, dogs, hand-cut fries, frozen custard, craft beer, wine and more. They’re better to the environment: each location is built to environmentally sustainable best practices and includes earth-friendly elements. And, they’re better to animals: sourcing from one of the best ranches in the country. Where cattle roam free. Breathe mountain air. Eat grass and are treated humanely. BurgerFi never waivers from this high standard. This doesn't come easy. Certainly not cheap. Truth is there are simpler ways to put a burger on a bun. But, they're not better.
Restaurant details
Description: Your local BurgerFi isn’t some industrialized fast food giant. They were started in a gourmet kitchen, by gourmet Chefs. Not knowing fast food, the back of the house is built to be less burger joint, more five-star restaurant. When they needed a sauce, the Chefs didn’t call a food supplier. They started chopping. Mixing. Cooking. Making better choices. BurgerFi is better to people: serving only the finest natural, certified angus burgers, dogs, hand-cut fries, frozen custard, craft beer, wine and more. They’re better to the environment: each location is built to environmentally sustainable best practices and includes earth-friendly elements. And, they’re better to animals: sourcing from one of the best ranches in the country. Where cattle roam free. Breathe mountain air. Eat grass and are treated humanely. BurgerFi never waivers from this high standard. This doesn't come easy. Certainly not cheap. Truth is there are simpler ways to put a burger on a bun. But, they're not better.
Chicago
Level 6 Contributor
380 reviews
251 restaurant reviews
common_n_restaurant_reviews_1bd8 129 helpful votes
“Average or Below”
Reviewed November 1, 2013 via mobile

Of the upscale fast food hamburger places this has to rate near the bottom. The service was poor and the burger average at best. The fries seemed to have been cooked in old oil, since they were both dark and a good portion of them hard. For two double burgers, one with bacon and one order of fries, the prices were very high. For my wife and I we felt the other places in the area offer more for the money.

The restaurant was clean and look appealing, but that is not enough to go back.

Visited November 2013
Helpful?
1 Thank CubFan1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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66 reviews from our community

Visitor rating
    22
    20
    12
    9
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Japanese first
  • Korean first
  • Any
English first
Hagerstown, Maryland
Level 3 Contributor
15 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Good place to try”
Reviewed October 3, 2013

This place is kind of an upscale burger joint. It's clean and the food was better than average for burgers, but what got my attention most was the enthusiasm of the management and the cooks. Everything is cooked out in the open.

Visited September 2013
Helpful?
Thank ReluctantTravlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park Ridge, Illinois
Level 5 Contributor
52 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“You can do better, much better”
Reviewed September 7, 2013 via mobile

Since I work in the area, I stopped in for lunch. First impression? Very overpriced. I had a double burger, fries and a soda. That set me back 12. The fries were just under $3 as was the drink. The burger was average at best. Taste was decent but the size of the burger was smaller than expected. The fries were below average and the drink had to be one of the biggest contributors to their profit margin.

The building is brand new but the seats were not particularly comfortable. Service was slow. There was a reference to televisions being everywhere but I counted two televisions. Music was loud. Considering everything, you can do better at Smashburger or Meatheads.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Joseph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather W, Guest Relations Manager at BurgerFi, responded to this review, September 17, 2013
Hi Joseph,

Thank you for sharing your experience with us. We’re sorry to hear it wasn’t the best. We’d like to make it up to you. Please email us at burgerfi.reviews@gmail.com so we can have an Operations Coach follow up with you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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