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“Everything we needed, clean, basic and comfortable”

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Staybridge Suites Glenview
Ranked #4 of 7 Hotels in Glenview
Certificate of Excellence
GreenLeadersBronze level
Wilmington, Delaware
Level Contributor
3 reviews
3 hotel reviews
“Everything we needed, clean, basic and comfortable”
Reviewed August 11, 2013

The Staybridge was the location for a family reunion. I would probably not have chosen this hotel, but it was the host hotel for the event. The rooms were clean and the beds were comfortable. They have a "happy hour" every Tuesday, Wednesday, and Thursday night where they have a buffet and complimentary wine, beer and soda. We enjoyed this. Really no outdoor space for big gathering. Not much to do in the area right around the hotel. Very basic, but comfortable. Our daughter enjoyed the indoor pool, which was also very basic.

If you have something todo in the area, this would be a good choice. I would probably choose another hotel if I were there to visit Chicago.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TerriEdgar-Mahon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites Glenview, responded to this review, August 27, 2013
Dear TerriEdgar-Mahon,

Thank you for staying with us and providing us with your valuable feedback. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and the location of the hotel. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible.

Once again, thank you for your feedback and we hope to have the pleasure of welcoming you back again very soon.

Sincerely,

Janice A
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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179 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
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English first
Chapel Hill, North Carolina
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 1, 2013

Fair value, good location, and nice staff. I stayed for a month. Wish housekeepers could do their jobs quietly and carefully. They only clean every 7 days, though they change towels every day. If you dont tell them clean the room before noon, they wont come. Wish mattress can be harder as my back has been hurting me after a month stay. The hotel needs remodel.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites Glenview, responded to this review, August 17, 2013
Dear Jane Z,

Thank you for your valuable insights. Your willingness to spare some of your time to relay your comments is genuinely appreciated. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. Please be assured that all comments are acted upon and used to improve the products and service we provide to our guests.

Again, many thanks for the feedback and our apologies for the shortcomings.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bethesda, Maryland
Level Contributor
134 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed July 23, 2013

If I were a movie director, and needed to film a scene in a totally anonymous hotel, off a totally anonymous highway, next to (well, a half-mile from) a totally generic shopping center, this would be it. It is a cookie cutter middle-of-the road facility, refrigerator in room as well as stove, cooking utensils and microwave. When I arrived, they were serving their happy hour and complementary meal - chili dogs - with salad that looked as if it was heavy on iceberg lettuce and other greens that could withstand long hours in the fridge. I can eat almost anything, but I couldn't eat this. I looked at the month's menu, thinking perhaps I had hit a bad night, but all of the offerings seemed to run to high fat, high cholesterol, low flavor stuff. The room was reasonably comfortable, the bathroom a reasonable size. No real complaints there. The front desk was indifferent at best. I didn't try he "dining" options in the nearby shopping center. It was roasting hot and it seemed too far to walk. Colleagues of mine took a cab over there and said they got an adequate dinner. Nothing bad here, but there must be better options at this price.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DCvagabond1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites Glenview, responded to this review, August 11, 2013
Dear DCvagabond1,

Thank you for taking the time to express your thoughts and concerns. It is pleasing to know that our rooms were comfortable. It is always hugely motivating to receive commendable feedback from our valued guests like you. I apologize though if you found our reception staff to be indifferent. We take all reviews negative or positive very seriously and your feedback will help us improve for our next guest or your next visit.

Kind Regards,

Pam G
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
70 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed April 4, 2013

Throughout a month I stood at that hotel several times for total two weeks. The place is just fantastic - very comfortable, cozy, pleasant and quite affordable. The rooms are HUGE, come with a kitchen and various amenities such as an iron.
Overall, that is the best hotel I've been so far in the USA.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VORPOL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew C, Guest Relations Manager at Staybridge Suites Glenview, responded to this review, May 5, 2016
Thank you for taking the time to leave a review of your stay at the Staybridge Suites Glenview. We appreciate the feedback and look forward to seeing you once again.

Sincerely,

Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boca Grande, Florida
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed January 23, 2013

The suites are comfortable, decent sized, very clean and very well equipped with all the kitchen equipment you could want (assuming you don't want a blender, etc.). The breakfast is good, with decent variety, and the desk people and staff are courteous and efficient.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Solaqne71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew C, Guest Relations Manager at Staybridge Suites Glenview, responded to this review, May 5, 2016
Thank you for taking the time to leave a review of your stay at the Staybridge Suites Glenview. We appreciate the feedback and look forward to seeing you once again.

Sincerely,

Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 7, 2013 via mobile

We stayed New Years Eve wil a large family. The size of the rooms was excellent, the two bedroom suite was a great value. Kids enjoyed the pool, the breakfast was excellent and the friendly staff was very accommodating.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Iliketoeateateat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew C, Guest Relations Manager at Staybridge Suites Glenview, responded to this review, May 5, 2016
Thank you for taking the time to leave a review of your stay at the Staybridge Suites Glenview. We appreciate the feedback and look forward to seeing you once again.

Sincerely,

Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 26, 2012

After my agent made the reservation, I looked at the bad reviews on the web and was horrified of the upcoming stay. I was pleasantly surprised. I got there in the evening, and there was no place to eat, but the receptionist kindly gave me a few phone numbers to call - and I was able to have my meal delivered. They serve complementary evening meals only from Tuesday through Thursday. (I arrived Monday night.) The complementary breakfasts and evening meals were satisfactory. The room was acceptable - minimum housekeeping, but still clean enough to stay.
All in all, it was a good stay, although I think the price could have been a little lower.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank japanesefoodlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew C, Guest Relations Manager at Staybridge Suites Glenview, responded to this review, May 5, 2016
Thank you for taking the time to leave a review of your stay at the Staybridge Suites Glenview. We appreciate the feedback and look forward to seeing you once again.

Sincerely,

Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Glenview

Property: Staybridge Suites Glenview
Address: 2600 Lehigh Ave, Glenview, IL 60026-8028
Phone Number:
Location: United States > Illinois > Glenview
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Glenview
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Glenview 3*
Number of rooms: 120
Official Description (provided by the hotel):
Welcome to the Staybridge Suites Hotel, Glenview/Chicago, IL, located in the Business and Shopping district of the Glen Town Center. Conveniently located just seconds from the North Glen Train Station and only 8 miles from O'Hare International Airport (ORD). Our hotel is just blocks away from Shopping, Dining and Recreational destinations and is also close to corporate neighbors such as Kraft, Allstate, Anixter, CVS, Altria, Grainger, Accenture, Pearson, GN Resound, Beltone, Caremark, Underwriters Laboratories (UL), ITW, Crate & Barrel, AON, Avon, Goss, AC Nielsen, College of American Pathology, Mead Johnson and North American Corporation. We are also located close to the Chicago Botanical Gardens, Ravinia Music Festival, Pinstripes Bocci & Bowling, Northwestern University, Kohl Children's Museum, Illinois Holocaust Museum and Education Center, and downtown Chicago (18 miles) via Metra regional train system. At the Staybridge Suites Glenview all suites include a desk with ergonomic chair, 2 line telephone, direct in room phone number, 40+ cable channels including HBO, DVD/CD players, fully equipped kitchens, microwaves, and full size refrigerators. Staybridge Suites Glenview offers valuable amenities such as free high-speed Internet access, a complimentary breakfast buffet every morning, 24-hour guest laundry, fitness center, indoor swimming pool, business center and Sundowner Manager's Reception. We are pet friendly. ... more   less 
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Also Known As:
Staybridge Hotel Glenview
Glenview Staybridge Suites

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